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March 2024 by Marianita Lemma
Great service by Shirley and her staff. Very friendly and professional. I don’t understand why the bad reviews. Been here several times and I cannot complain about the service.
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March 2024 by LAWRENCE PLOTKIN
No humankind available. Other then that great.
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December 2023 by Flavia Lott
Avoid! By far the slowest bankers ever.
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November 2023 by Valentino C.
Horrible location with useless employees and managers. Went to go cash my check and they wouldn't take it because of a tiny tear in the corner. the useless bald manager wouldn't take it either because of the "amount" . these idiots are good for nothing, I then took the check to the other nearest BOA and they took it instantly, the service here is garbage and slow, IDIOT MANAGER, and idiot Spanish lady employee.
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August 2023 by Dee S.
If you are white, don't expect service. Stood in the business line as instructed. Left standing there as the teller took everyone that arrived after me. Not a word said to me until the customer at her window told her she was being rude. Her response - No I'm not, I'm helping you. Fortunately for an observant patron in-line saw what was happening and made sure I went to the next teller in front of him. I asked that teller - I guess no one is working that line? Her response: No, they left a while ago...
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January 2023 by sergio reganati
Lots of fees charged because of their processing times. A joke
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December 2022 by Geraldine O.
really bad service ! long lines and frequently the business line close when you have to make deposit for company
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December 2022 by Richard Daniel
BELIEVE THE REVIEWS… THEY ARE THE ABSOLUTE WORST…NOT EVEN GOING TO WASTE TIME ON THE DETAILS…. NEVER EVER EVER DO BIZ W THIS BRANCH! NEVER
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November 2022 by Joe Rodgers
The staffing has been much better recently. The wait times are reasonable now and overall management and professionalism is on par.
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September 2022 by Maya Alford
I dropped by this location mid-morning without an appointment to close one of my accounts. There was only one person ahead of me in line. The bank teller scheduled an appointment for me with a banker and I was directed to a seating area. I was only waiting 5 minutes before a staff member (Bryce) advised me of alternative steps I could take to close the account for time-saving purposes. I took his advice since I was pressed for time. All the staff I encountered here were professional, friendly, helpful and efficient despite the negative reviews. I will not hesitate to visit this branch in the future. Thank you Bryce!
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February 2022 by Lisdsay Gonzalez
Hey here’s a great idea, let’s close a TON of branches then the ones that we keep open let’s understaff them! Close Saturday, open late Monday and only put one teller at the window. People are stupid enough to just stand in line forever. If you value your time, bank elsewhere.
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January 2022 by Drew
Bank is full of lazy losers and can’t even be open for a few hours on the weekend.
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January 2022 by Bernard M.
They have closed all branches because they want the business customers to pay monthly fee for check scanning machine, they don't want want overhead and to pay tellers, and they want the regular banking customers to use the online platform.That was the answer I got when I called and asked why haven't they reopened the other branches. There are 5 other branches going to that one location. Today the door was locked again and there was 12 people outside waiting and probably 10+ inside.This is unacceptable!
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November 2021 by Susan Black
Although basically friendly, I have never been at a bank where the teller is busy reading / watching something on their phone while putting $ through counting machine. Never even looked up at me. I will start looking for another branch even though many are closed....
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September 2021 by Bob M
Bank of America is my bank for 24 years, there is no bank its services, branches and staff