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May 2024 by Richard H. Van Tol Jr.
Golden Gate Blvd Walgreens/Estates
In regards to my pharmacy and its staff being led with Chris as the main pharmacist, I must say I most grateful for all of them when it comes to having my medications prepared for me or any other questions that I may have in regards to them. Thanks again
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January 2024 by dmoon13
If you want to be interrogated by the older pharmacist and not get your medicines, go here. If you like dictators, go here. Denying people medication prescribed to them by their physician is unconscionable. This is the worst pharmacy bc of that particular pharmacist. I have encountered many rude pharmacists and I typically ignore it bc they’re overworked, but he’s just sadistic and needs to find a different line of work where he doesn’t interact with actual humans.
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January 2024 by Ashley Miller
The old man pharmacist with the white hair and mustache was to administer the covid vaccine booster to my 6 year old and he reared his hand back so far and hit her with such a force that she cried immediately and jerked her arm away. Said he hit her bone! Then he did it again and blamed her. Disgusting child abuser. I have never in my life seen an adult rear their hand back to hit someone with a needle as hard as they can. He should be FIRED.
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December 2023 by Donna M.
This is the cleanest store in Bonita Springs. The Store Manager, Laura knows where everything is and helps me every time. The pharmacy has been over hauled. Go see Peter. He truly cares about his patients.
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December 2023 by lanabbyz (lana)
Zero Stars if I could leave it. The lack of care in this place saddens me. The short old man pharmacist with the mustache and white hair. So RUDE. Over talks you and cuts you off and is just plain unprofessional. I’m highly upset and plan on bringing my matter upon others to the top. Absolutely despicable! My fiancé now has to pay twice the amount elsewhere for his scripts because they cancelled his script twice. You don’t do that without involving the patient. This is needed medication like everyone else. Unacceptable!
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November 2023 by Fierro Fam
Zero Stars if I could leave it. The lack of care in this place saddens me. The short old man pharmacist with the mustache and white hair. So RUDE. Over talks you and cuts you off and is just plain unprofessional. I’m highly upset and plan on bringing my matter upon others to the top. Absolutely despicable! My fiancé now has to pay twice the amount elsewhere for his scripts because they cancelled his script twice. You don’t do that without involving the patient. This is needed medication like everyone else. Unacceptable!
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August 2023 by Lisa D.
The male pharmacist is cold and very demeaning, I have as well been taking all my prescriptions there for myself and my son. I will NEVER go there again. Do yourself a favor and avoid this pharmacy. Lucky for us they are on every corner in this town and we don't have to tolerate this type of behavior from "healthcare professionals"
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June 2023 by Burk The Art of Dronografy
Apparently they don't understand English or they don't listen!!
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June 2023 by Linda Lively
Slow service.
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June 2023 by Kmg Gil
There under staffed, unorganized , pathetic store.....
Referring to pharmacy.
Don't use read all reviews.
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January 2023 by Gustavo P.
My family and I have been going to this pharmacy since 2001faithfully. It has never occurred to go anywhere else even when we moved to Fort Myers. Mediocre service, no problem. Long waits, ok. But the pharmacist went too far this time. He belittled my wife and told her in front of customers in line that he would not refill her prescription because, "That medicine does not work". She explained that it was prescribed by her doctor and he said, "so what". He literally violated HIPAA guidelines by referencing her meds, our insurance and my wife's health condition in front of customers.Never again!
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December 2022 by Julie Casetta milio
I am a retired employee of Walgreens for 40 years. I worked in the Chicago area for most of those years.I was appalled (but not surprised) that the pharmacy at this location was closed. No online notice was issued. Again not a surprise. The system has a glitch. Yay us for getting the online notifications that our prescriptions are ready and then when we go to pick them, up find out the pharmacy is closed.There has always been a communication issue with the automated system and real time. I suggest you get that fixed and soon.We are in a post hurricane zone in Fort Myers Beach. We have to travel a ways to get the prescriptions.This is not the first incident we’ve had with Walgreens in an emergency situation.Get it together please because I’m embarrassed to say I worked for this company now
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August 2022 by S P
This location has lost 3 of my pick up orders. My husband and I ordered some stuff on both of our accounts. We received an email on Friday that the orders arrived. We went on the next day Saturday to pick them up. They informed us they did not have our orders and that we may pick up too late so they cancel our orders. Alright... I called and talked to customer service. They said my orders were not canceled and they can either refund or reorder if I'd like. So what the manager said about my orders being canceled due to picking up a day later from receiving the pick up email, was wrong. I decided to give them a chance and reordered, only on my account. The CS said the store probably messed up the orders and put on the shelf and she informed me that unfortunately happened a lot since they received lots of calls about it.Took a week to get to the store, then I received an email to pick it up. We came to pick it up 3hrs later after receiving the email. They told us they did not have my order... The manager on duty did not seem want to help me or figure out solutions. I asked him if they mixed up the order, as CS stated on the phone, he denied. His claim does not make sense since if first time get lost I can understand, but second time!? The store needs to figure out why or contact the upper management to resolve the issues. He even assumed my app has the problem and that I needed to update the app, which was wrong. The first time I ordered mine on app but with my husband order, it was on the computer.... And the second time it was customer service ordered it. I always love this store because of good location and friendly staff. However the interaction with the manager made me rethink otherwise.
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July 2022 by uporn.commAndy White
I just stood in line of about 10 people. And another cashier came to assist on another register. After she helped the man next in lineShe let to Hispanic girls come all the way from the back of the line and skip us all. I told her that the man 5 or 6 people in front of me was next she laughter at me. So I put my things on the counter and skipped a few in line. I asked her why she replied with a go to he'll look. Her nameLivia. What a roud lady.
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June 2022 by Twin Is Dead
AWFUL!!!! Walked in looking for an item, when i asked the manager Laura, she quickly found me the item but muttered “dumba**” as i walked away!!! I have never been more disrespected by a worker in my life. When i confronted her about it she quickly lied and tried to gaslight me. I left the store after this, Walgreens should be ashamed to hire such a B***H of a manager!!