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January 2024 by Christine DeStephan Mills
Side wall tire with small puncture/slow leak repaired same day on way to the beach. Very grateful for excellent service and reliable Bridgestone tire. Even matched price from competitor. Thanks!
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January 2024 by Rita Nabby
2 days to fix a flat. Was told tread was on tire. Would be fine. Next told needed brakes and 4 tires. Tires not in. Would be in tomorrow. Called in morning. Said tires were in. An hour later. Told tires were not in! Lost 2 days pay waiting… After being told repeatedly tires were on the way. Claim I would get a discount. Price came to same amount. Finally able to leave after 2:30 pm. Conflicting stories. Regarding pricing and when work would be done. Not sure if I even needed brakes or tires . Just hoping after this was done. Work was done correctly! Requesting a refund. A very stressful and disappointing experience.
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January 2024 by marilyn masaitis
This location repaired a nail hole in my tire, removed my donut tire, balanced and mounted the repaired tire and replaced my spare to its location under my vehicle. They did this for less than $35. I offered to pay more and was told that is all included in a tire repair. Great service!
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January 2024 by PLtoFL
My girlfriend and I got an oil change here today. Never a fun task but a necessary one. The person at the front desk, Christopher, was so fun and plesant. His customer service and friendly attitude made this little task so fun for us. Thanks to the people who worked on the car, and thanks to Christopher for being so great.
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January 2024 by Mike Russo
I called and reserved an appointment for a tire rotation and alignment. I informed the office that I would be waiting during the service. I showed up at the time of my appointment after an hour, my car was still not looked at. I inquired. Was told that they were very busy. After 2 1/2 hours of waiting in the lobby my car was still not looked at. I was told that they were busy and some of the technicians were eating their lunch. I requested the keys and left.
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January 2024 by Stephen Mazurek
Felt very comfortable with options given and prices. Waiting room is comfortable and service did not take long. Second time there, first time the GM actually gave me a ride home because I couldn’t wait for parts to be delivered because I had to go to work. Very nice people there
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January 2024 by Deb H
I am always treated fairly and professionally. The staff is great
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January 2024 by Rachel Pauly
I came in with hearing noises from my breaks as I was heading home from my training from my new job. Stopped in just before 6:00. I walked in without an appointment and Jesus took care of me. Bonita tires plus is lucky to have a good employee in him. He deserves a bonus or a raise!
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January 2024 by Stephan Zehner
I went to this store to have the Air Conditioning checked. The car is a 2013 Ford Escape. After I made an appointment Ron told me that it would be $49.50 to put it on the "machine" and be $149.00 if they could fix the AC. He indicated it would be approxematilly 2hrs.I left the car with them at 9am . I returned about 10.30 then about 11:00 I ask him to check my carHe said the would tell him when they were finished. The result after another hour and a half was nothing. They pulled the carup to the door and said I could leave they thought it is an electrical problem!
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January 2024 by Nana's Epic Coastal Adventure McLean
Jesus is by far the most patient human. I am a retired Auto Service Advisor/Consultant. so I know he is very good at his job, he treated me with the utmost respect. He completed my repair on time and at the exact price quoted. I highly recommend this location to all of my friends.
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January 2024 by Margo F.
Fabulous service for 20 years. Prompt helpful timely and professional! So much better than anyplace we've been in the area!
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January 2024 by Don Sisler
Came in this morning for a 9am appointment for an OIL CHANGE and tire rotation. I was told 1 to 1.5 hours and I went for a walk. Came back an hour later and my car hadn’t even been pulled in yet. Another hour goes by and finally they pull my car out and said they don’t know how to reset the computer to show the oil was changed. They also never did the rotation . It says on my receipt that they did the rotation but they did not. So 2.5 hours for an oil change. Thanks for wasting my day
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January 2024 by Daniel C
SO NOT USE THE ONLINE APPOINTMENT BOOKING!!!They do not check their emails to verify the online appointment bookings. Don’t waste your time.
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January 2024 by Anthony Pruitt
I called this place December 15th to schedule an appointment for December 16th at 3pm only for me to show up on the 16th for them to tell me they can't change my tires because a certain person isn't at work to do it. If you guys knew that from the start why ask for my information...tire size, phone number etc. You guys literally wasted my whole day depending on you guys late in the day to change my tires. And you guys could have prevented the whole situation by just giving me a phone call instead of wasting my whole day!!! You guys are worthless!!! You guys don't even deserve 1 start
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January 2024 by Trvll Furthur
Fast turn around great team. Max was very helpful.