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September 2023 by E
Bob is one of the best salesmen I’ve encountered anywhere in my life just based off the 20 minutes I spent at Steinway Naples!
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March 2023 by Neil Brandon
Went in knowing I wanted to get a Casio hybrid piano for a vacation home. Process was quick, easy, stress free. Prompt, professional delivery. Would highly recommend themHaving now played this piano for a few weeks I can attest to it being a truly remarkable instrument for the money. The action is realistic and responsive and the 3 piano samples are each wonderful in their own way. It is fun to play with different piano sounds for different music as appropriate. The speakers exceed expectations. Highly recommend this hybrid piano and this fine store!
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March 2023 by Chris Davison
I dropped my wife and our niece off to do some shopping and I went to the Steinway store and played some nice pianos. Had a nice visit with Bob at the store and he showed me the different pianos. Go check them out.
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March 2023 by Magnum T
Great! Staff were nice, and although they knew we weren’t interested in buying they still gave us a full tour and were very friendly. Great shop!
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March 2023 by liv oxner
Bob gave us a tour of the pianos, showing all the neat features of the pianos! unbelievable experience!
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December 2022 by Jenn Dwyer
From the moment we walked in the door, my husband and I were met with incredible customer service. This is just one of the perks of shopping at this family-owned business. Grant’s knowledge of pianos and piano history greatly enriched our shopping experience as we learned about the different brands we were considering. We found the piano of our dreams and will without hesitation return for any future piano needs.If you are looking to purchase, repair or restore a piano, I highly recommend Steinway of Naples. You will not be disappointed!
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June 2022 by stephen Kissoon
Bob was amazing ? he listened to me and suggested the best piano in accordance to my budget and needs for my kids! He wasn't pushy and gave me time to think. He followed up on the delivery and made sure we were happy with our purchase. We truly recommend him and his team for your piano purchase!
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May 2022 by Eric Fitzgerald
Saw this place driving by, stopped in because I’m looking for a new instrument for my home. Walked through the door and greeted by a cranky man who said they weren’t open yet only a soft opening by appointment only even though the doors were unlocked nobody else was in the store and no sign saying appointment only. The lighted sign said open on the door. Wouldn’t even let us walk around because it was a “liability issue” He said there’s not even a sign up because of permitting issues (there’s several piano store signs up) but those aren’t our signs. I was ready to drop CASH on a Steinway. I don’t know if you were in a bad mood or what but if someone comes into your totally customerless store looking to drop over 30k on a piano I wouldn’t turn them away.
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June 2021 by Dab Dab
Do not do business with Grant Billings. He is extremely unprofessional and has screamed at me on more than one occasion. I recommend going ANYWHERE else outside of this company.
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June 2021 by Cara Lach
Do not do business here. The owner is rude and unprofessional.
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June 2021 by Christina M.
Absolute crooks ... over priced And the owners are rude .... Way to try and take advantage of your community....Would definitely not recommend them to any one I would call a friend .... Stay away from these thieves
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April 2021 by Melinda Scott
I bought a digital piano for Christmas at Steinway Piano Galley. My experience couldn’t have been better. The sales people were wonderful to work with. They turned the experience into an adventure. They were upbeat, friendly and knowledgeable. No stuffiness there! I had so much fun just learning about the pianos. I decided on a digital because it was a less expensive choice AND with the headphones, I can practice without driving my husband crazy. I love my piano.
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January 2021 by Tim Panzica
All aspects of my experience were superb-- From the warm greeting when I met my salesman, Bob, to the patience he exhibited while I was weighing options, to the courteous and expert delivery----everything was just great!
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January 2021 by Marie DiTommaso Ruppel
Such a wonderful experience in shopping for my piano. Bob was so helpful and patient. He spent so much time and energy in helping me select the right piano. He loves his job and it is obvious. My experience was very special. I enjoyed my conversation with Leslie too. I’m hoping to attend an event in the future.
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December 2020 by Roger Brown
Extremely knowledgable and professional. Piano Tuner David did a great job not only tuning the piano but assisting with setting up QRS App on Phone and helping us get it working properly. Extremely fair price for the job done.
