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December 2023 by Peaches
OK, I’m a big believer in reviews, because I know I use them when I’m interested in something.Now we all know how stressful moving we can be. The last thing you want don’t worry about it your stuff anyway, I found life Storage and I met with one of the employees who I believe is the manager, but I could be wrong, his name is Rafael. Definitely look for him if you come there . Extremely knowledgeable about everything and their facility, extremely helpful, and the place is impeccable. Anyway, like I said, I’m a big believer and reviews. Highly recommended. A+ place. Thank you Rafael.
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December 2023 by Micki Webb
Kristin helped me estimate sizes and secure the last available large unit at the best possible price and Chuck helped walk me through what would have been a stressful process of coordinating a long distance lease arrangement on a storage unit and both of them made everything easy answering all my questions professionally. I would give them the highest possible recommendation.
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December 2023 by Craig Wescoatt
Very transparent concerning all costs of the rental unit. Rafael was friendly, professional, and helpful in providing information and options. Easy access and clean.
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November 2023 by Donald Brown
I received a notice with a huge increase. I called and pointed out a much lower price online, and I was given the lower price. Vary helpful.
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October 2023 by STEPHANIE ROTH
Rafael Denizard was VERY helpful with us. He made the whole process of clearing out my mothers sheds so much easier! Thank you!!! Give this man a raise!!!
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October 2023 by Barry Engelman
The process was simple and easy. I started on the website and completed the process with an exceptional customer service person. I am a huge fan of Life Storage!
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October 2023 by Matthew Rangel
Rafael was awesome , I recently rented a storage and the process was fast and easy Rafael was very helpful would really recommend.
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October 2023 by Frank Land
Rafael was great helping me find the best unit for my needs. And was able to answer all my questions. He definitely seems to enjoy his job. A definite asset in todays retail environment. I would definitely recommend life storage in Bonita springs. Frank Land
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October 2023 by John Parks
After initially setting up a rental online, I went there to sign the contract. Eric the manager had a much higher price for me to pay. I explained that I have a lower price from the website, so he wanted to " explain the math". That's when I explained the math to him. I said I don't care what math he uses because my math says that I'm walking out of here if I don't get the price I was quoted online. I proceeded to walk out and cancel the whole thing, when Eric chased me outside and told me that he pressed the wrong button on the computer. Riiiiiight. There's too many storage places around here to put up with those Shenanagans.
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July 2023 by J Vose
What a great solution to my storage needs. Eric could not have been more helpful, understanding and even flexible when my storage needs had an unforeseen last minute change. It is a clean and well organized facility with an excellent location which has easy, yet very secure accessibility. I highly recommend this location and its fantastic staff.
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July 2023 by Ryan Ziemba
I was working for life storage and Eric was very kind and helpful. I got off the roof covered in sweat and he had an ice cold bottle of water ready for me. That was beyond awesome. Really friendly guy
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June 2023 by Evan Gurin
Eric was really helpful today. He knows his business and made this experience very simple
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June 2023 by Julie Roden
Ms Vicky was awesome! Very kind and helpful. Mr Eric always greets with kindness and has a lot of knowledge concerning his job. He practices excellent customer service.
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May 2023 by Jayme King
Eric was very helpful today! Our unit had a new door installed and it is smoother and easier to open now.
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May 2023 by Nick Russo
Erik at life storage was great in helping me! had a spill within my unit and he gave me everything i needed to clean it up! always helpful here and great place to store your valuables
