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October 2023 by Dustin W
For what the gym offers along with the price it is a very nice gym, it's definitely not going to be one of the top gyms in America but for convenient local workouts it's great, they also having tanning options. I would give 5 stars for the type of gym and price, compared to higher end gyms in big cities it's not going to be comparable
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September 2023 by Masoni Summers
I wouldn’t recommend working here unless you want to be discriminated against because of your disability and the color of your skin. Many that work here are not nice. And some practice fraud on many of the gym members. It’s ridiculous and sad. They always try to intimidate (bully) others but are nothing but wimps because that’s what bullies do.
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August 2023 by onelady forfreedom
Some of the equipment needs replaced. The air-conditioning was out for a whole week yet they remained open. I went once that week. I have Asthma. Not good. Staff is good , but there is a high turn over rate.
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August 2023 by Jessica Crespo
Gross showers in the ladies room. Whoever cleans this place doesn’t clean the showers. Filled with bugs and hair. I am not happy with this place d the showers suck!! Cleaning people need to do a MUCH BETTER JOB. considering canceling my membership.
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August 2023 by Valantino Galafati
Horrible gym, bathrooms are disgusting, lack of equipment. But the biggest issue.....NO AC. What gym has no AC, let alone in Florida 2023, the hottest year known to man. Extremely annoyed by it and could also be a health risk. I left this location to go to another location for better services (AC being one of them), and the Naples location ALSO had NO AC!!! Its been almost a year since the hurricane, get your stuff together.
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August 2023 by Karen Lindberg
The staff there are rude. Tried to get help canceling a membership for 80 year old mom with dementia who is no longer in Florida and got a snotty young lady who hung up on me. Horrible place!!!!!!!
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August 2023 by Joseph Reinhold
It's a good gym they just need to fix there air-conditioned problems
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June 2023 by Arnaldo Diaz
to the owners of blue martini from MERCATO to investigate their work staff who are the worst, they kicked me out of the place they did not let me consume what I ordered for not leaving them a tip, because of the terrible service they had ,,,, I give them one star because it's a must, so many people can't be wrong about the staff at this place………….
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April 2023 by Joey P.
The customer service at this location was top notch. Clean facility, great variety of weights, short wait times for equipment! Thank you for such a great experience.
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April 2023 by Vince Falcone
The layout of this gym is nice, it's open but has everything to accommodate from a beginner to a well trained individual. Outside of the locker room and especially the sink with barely running water to wash your hands it's a good gym
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March 2023 by Karen LaBarbera Queenan
Crunch Fitness is a fun place to work out and take classes. Great trainers and instructors!!
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March 2023 by Brian LeFevre
Old people can make any place disgusting and obviously a public gym is no exception. However, this place does have a lot of space and good free weights.
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March 2023 by Michael Cyr
Great gym. Lots of equipment so no waiting. Highly recommend. ??
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February 2023 by Greg C.
Daniel is the best trainer ever! I have had other trainers and they broke me down, Daniel builds me up. Gain without pain!
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February 2023 by Jeffrey W.
I've had a pretty miserable experience with this crunch fitness.I joined back in 2018 and for a couple years had a decent experience. They have the usual trainer pressure BS, which is ridiculous, but I could look past it for $10/month. The issue came when I went to cancel the membership...I went in person to cancel, as that's their policy, and I was told it was cancelled. 10 days later I was charged my monthly bill for the membership (that I just cancelled...)...Frustrated, I sent the manager an email requesting they cancel the membership (of which he/she responded). So at this point I had made two requests to cancel my membership...Flash forward 3 YEARS LATER, and apparently they're still charging me for the membership! Part of me is wildly pissed, and part of me is finding it hilarious I could be such a dumbass to not notice it. I joined a $10/month competitor gym and just assumed that was the bill (again...incredible I didn't notice).I notified the manager today via email because she won't return my phone calls. She responded via email and told me the membership was cancelled (haha, heard that before!) but they would not be issuing me a refund.If I could give negative stars I would. This is a classic sketch gym that signs you up for a membership and won't let you leave. Like ever...Who knows, I'm probably still a member at this point.STAY AWAY!