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January 2024 by Virginia Martinez
Perfect work. Thank you
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January 2024 by Obor Obor
Service tech was professional, however issue was not resolved.
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July 2023 by arthur thomas
Twice this buisness could not help me
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May 2023 by Alexander M.
He charged me 249$ for Service Call within Bonita Springs.Total for new lock was 608$!
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March 2023 by Shawn Scott
OK job. The guy couldn't figure out what the second key wasn't working.
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January 2023 by Barry Greenfield
My safe was not working properly. I received a quote. When Mike got here he solved the problem and I didn't need as many parts as they thought. The charge was less then the original quote. Super nice people and honest. Many Thanks
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August 2022 by John Schmitz
Visited the locksmith on Bonita Beach Road on 7/13/22 and had two keys that I needed duplicated. He was able to do only one key and charged us $18 for each key…unreal.. then he said he would have to get the template for the second key from their Naples office and that it would be $38/key….however he never called us back about follow up on the key.I even called him back and talked to another employee and he said he would give the guy that did our keys a message. He never called me back, I went to a locksmith in north Naples who had the template and made me two keys for $8 per key. Really, what is wrong with that picture??I would give zero stars for that ripoff. Never again. There are other much less expensive locksmiths that are more reliable. I feel bad for letting him overcharge me the first time.To the owner who responded below. You did not address why the locksmith I dealt with did not follow up on the keys Ashe said he would, and did not return my phone call. He had my name and number.You are only as strong as your weakest point and that should be addressed. Reviews are very important so other potential customers know with whom they are dealing.
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August 2022 by Bill Jaeger
Ryan was great. He programed me 2 car keys in no time and was a very pleasant gentleman to chat with. Highly recommend.
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July 2022 by Joel VR
Great service. Very knowledgeable staff.
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March 2022 by Esmeralda Bonilla
Cannot speak highly enough of this place. I didn’t catch the name of the person who helped me but I came in to get a locked roof rack removed from my car. I arrived shortly after they opened and he was able to unlock it and remove it in less than 20min. I am very pleased with the service I received. Would recommend.
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November 2021 by Scott Weegar
Everyone with company is great. Fast friendly and knowledgeable. I would definitely recommend
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November 2021 by Grant Cornies
Was unable to handle my problem but referred me to someone who could
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October 2021 by Steve Matousek
Walked in at the Bonita Store to have old lock re-keyed since the original keys were lost. Jeff took care of it and cut 3 keys for the lock. Fast service and reasonably priced.Service: Lock rekeying
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September 2021 by Sharon Arnold
Great service at Naples location.
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August 2021 by neumann beth
I have used BB twice for moving into new homes; they are professional and reliable and assisted us in getting everything done that we needed! Addison and Scott were great and took great care of securing our new home. Thanks!