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August 2022 by Octavio Santurio
This company cares about their patients. Quality & Customer Service are Outstanding. Devices are A+ and are MADE IN THE USA!
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August 2022 by Meredyth Sager
Exceptional & Knowledgeable Customer Service. Truly a Great Company!
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July 2022 by K S.
From initial contact to compression pump delivery and set up, AWC was transparent with timelines and no surprise bill at the end. Can't thank them enough.
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December 2021 by Fredric M.
it is now 12-3-21 and acute woundcare of bonita springs has done nothing to resolve the problem to give me my money back. it was actually jerrica that wrote the order for custom made leg sleeves and she is the one that tried to stick me with non custom made leg sleeves that were tight. itold her to bring me my money back or give me the custom made leg sleeves i ordered and she did nothing. acute woundcare was not honest with me and cheated me. acute woundcare cheated a senior and i want you to know that previously acute woundcare had good owners until they sold to these people. give me back my money and jerrica that stuck me with this equipment never responded.
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September 2021 by Cristina L
Acute Wound Care saved my best friend's legs! They were amazing at setting up the Lymphedema pumps she needed. The quality and service this company provides is exceptional. Ana, was so helpful, caring and knowledgable; if it wasn't for her the equipment would have never been payed by the insurance company. I would recommend this company to anybody that is in need for wound care supplies and lymphedema pumps.
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September 2021 by Maydelis Pena
Acute wound care has been the best provider for my grandmothers wound care supplies.They are always on time coma and if I need to call them with questions or concerns, they always have the right answer for me. Do
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August 2021 by Fred Mattes
acute woundcare cheated me by writing an order for custom made leg sleeves and taking my money but not delivering the custom made leg sleeves and they tried to fool me by sticking me with standard stock sleeves.acute woundcare ignores all my phone calls and as of 8-14-21 has not given me my money back. i need my initial $1495 deposit back which they had not refunded plusother funds. if you order a custom pro0duct from acute woundcare you should get a custom made product which they did not do and then they hired an attorney to sue me in small claims court to have their attorney try to convince a judge that the product they gave me was good enough. i showed the judge my paperwork that proves i ordered custom made leg sleeve and the judge awarded the case to me but unfortunately i filed my counterclaim for damages a little late and lost even more money because of acute woundcare playing hardball not provide any customer service. i am a senior and reccommend you to avoid any business with acute woundcare. read their return policies first on the back of one of their invoices. they cannot be trusted.
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March 2021 by Ana M.
I love Acute Wound Care!! It's very convenient to have such a professional company that cares for their patients. I did get wound care supplies from This company and I received everything the very next day!!
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January 2021 by Ally S.
Amazing company that truly cares about their patients. Everyone I dealt with from the receptionist to the technician that installed my pump was exceptional. They made this process a breeze and I would recommend them to anyone with lymphedema or wound care needs.
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December 2020 by M F.
acute woundcare wants a 20 percent restocking fee after they said they will not charge any fee through their attorney. yes they try to scare off the upset customers by using attorneys. they gave me very tight leg sleeves which i never ordered and because of my1 time usage caused me to get a leg ulcer, which can be very painful and costly. if you buy from this company you are making a big mistake because they dont honor their contract. i gave acute woundcare of bonita springs about 10 days to make the custom sleeves that i ordered because they tried to stick me with stock sleeves . acute wound care did nothing except give partial paperwork to their attorney. isent a 15 page fax to their attorney that told me he never received the fax which proved i ordered custom made sleeves. if i got my custom sleeves i probably would not have developed a leg ulcer. now they totally screwed me knowing i cant ever use this machine because it caused my new leg ulcer. i told them to pick up my machine and their tight sleeves and give me my money back. acute wound care may be liable for having their representative come out to measure me for custom larger more roomy sleeves and then coming out to squeeze me into tight and short sleeves causing me to get a leg ulcer because they they chose to cheat me out of getting the custom made leg sleeves that i ordered and dumping stock sleeves. the machine i used was from bio compression systems out of new jersey which acute wound care sold me which i paid for in advance 1495 dollars. even if you are lucky to get everything in writing they can easily give you a refurbished machine. acute woundcare tries to fool the customer. many hours waisted to get what i ordered and due to the tight pants with i trial moment i told the representative it feels like i am going to have a charlie horse due to the tight pants and then it turned into a leg ulcer which has formed into a round wound on my left leg. acute woundcare should now pay for my problem.
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November 2020 by Manuel M.
This place really help me a lot their staff is caring and always looking to help in any way they can. My aunt was having problems with her leg and they went above and beyond to help us get the best treatment available and work with the insurance was made easy thanks to their hard work. Thank you guys keep the good work.
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October 2019 by Tim Hollamby
The person who delivered my fathers equipment was on time.He was friendly informative and efficient...I recommend this company to anyone...Great staff...
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June 2019 by Wonteesha Williams
Alyssa and her staff are great. I was having a hard time getting the supplies I needed from other companies, but the Acute Wound Care staff went out of their way to make sure I got everything I needed. They are the best!! The compression pump works AMAZING!!
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September 2018 by Joel Corder
I have had the pleasure of dealing with Acute Wound Care for almost 6yrs.I have a very difficult wound in my perianal area that Alyssa Parker has helped me to treat.She has helped to tailor a plan to treat all the different phases of my wound healing.She is one of most Friendly and knowledgeable people I've ever had the pleasure of dealing with.She has done alot of research in my treatment and has always came up with a way to apply dressings in a very difficult area to treat.I hope her boss/supervisor knows what a great employee they have.Thank You for the many years of service you have provided Alyssa.
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September 2018 by Robin Porter
I love the staff at Acute Wound Care & Compression Devices. Knowledgeable, Super Friendly, and very professional in dealing with me personally in regards to setting up compression therapy and continued care of Lymphedema. Highly recommend their services when dealing with Lymphedema or wound care of any sort, for that matter.