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April 2024 by Thalita Santos
I am extremely disappointed with this gym and the management part of it and my first experience with a gym, so here we go…. I registered online, super happy, I put in my card and so far so good, the first installment was debited as you can see in the photo 02/16 $32.83. Then I lost my card and paid the monthly fee and the annual plan in person on 03/16, the amount of 76.99 and the person who was assisting me said that there was no problem with that. After a few days of March, they started stopping me at reception saying that I had a debt because my card was in decline and I said that I had already paid and didn't owe anything, so they continued with that and I spoke to two people who said I didn't have to worry because it's not my fault that the card was declined and they would solve this problem (ok, I trusted) I gave my bank account all the details they asked me for and I thought they had solved it... to my surprise when I opened the account instead of having the amount debited of 32.83, they withdrew 98.66 from my account. I went to dispute it and the manager basically said it was my fault, that they charged me because the card in the system was invalid and they charged me interest on top of the “non-payment” even though I had already spoken to the people there about my card. , I wasn't to blame for this and he just ignored me, I think he's right and said the only thing he can do for me is give me a free month, hahahahha I have to laugh because how come this is free I'm exactly 3 months into it gym and paid a total of $208.63 that is absurd. I am extremely disappointed with this place! No matter how much you try to explain, the customer is not right
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April 2024 by Daniel Hanley
This is the gym staff very helpful especially Alex and Paul their the best
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April 2024 by Matthew Brown
Great gym!Awesome staff!
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March 2024 by Mikhail Krichevsky
It takes them two months to cancel month to month membership. And they charge you during the cancellation period.
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February 2024 by Marcela Hurtado
I love Verónica class, she is the best
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November 2023 by Lori Sanders
I LOVE the gym here! This gym has 2 full cable machines, 2 sets of dumbbells in every weight, 4 squat racks, weighted curl bars & straight bars, plenty of weight machines and an area for power lifting. There is a complete long row of treadmills, 3 rowing machines, 4 stair master machines, stationary bikes and elliptical machines. Everything you need to get physically fit! ?
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October 2023 by Filip Vajsábel
Extreme!! Mislead customer.I was on vacation in Boca. Upon arriving at the gym, I told the employee that I only needed the gym for 2 weeks. The gym employee told me it was no problem and I could cancel my membership at the gym without any problems when I left. We did that. When I got home I found that I was still being charged. I solved this by email, where they told me that they would cancel my membership but charge me for the next month. In addition, they charged me $30 in fitness center maintenance fees as stated in the email. I was not informed about these charges and the employee did not provide me with any information. basically they ripped me off over $150 for 5 visits to the fitness center. Youfit never again. Absolute unwillingness and unprofessionalism.
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October 2023 by Paul Woods Nelson
Dear Hans Augustin and Staff,I regret having to handle my son's membership cancellation, yet your branch's proactive support in stark contrast to corporate's run-around deserves immense appreciation.While navigating corporate's labyrinth of phone queues and email exchanges only fueled my frustration, my visit to your establishment proved to be exceptional. Not only did trainer Hans Augustin extend his assistance, but another team member joined in. To my surprise, your manager stepped forward to personally resolve the matter. His genuine apology and retention efforts did not go unnoticed, even though I graciously declined.Your team's efficiency in addressing the issue within ten minutes put my mind at ease. It underscores Sandalfoot's unwavering commitment to customer satisfaction, leaving me thoroughly impressed. I intend to recommend the Sandalfoot branch to others enthusiastically.With sincere gratitude for your exceptional service and commitment to customer satisfaction. Again, thank you for helping my son to learn how to properly workout. I am sure we will be back.Be well & Be safe.
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August 2023 by Alana Castiglia
SCAM!!! So in May I was trying to cancel my membership but because of the unprofessional employees at the gym I went back and forth with them and emails about how to cancel, the emails told me to cancel at the gym and when I went to the gym they told me twice that I had to do it online then their system was down so next thing I know it’s June I go to a different health club to cancel and finally they let me cancel I was told I would pay for the month of July because of the 30 day notice but no one told me about a annual fee which I was charged for. Unfortunately I was not informed about the annual fee and if I was able to cancel in May like I attempted to I would not have to pay this in the first place. Poor customer service and lazy employees.
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June 2023 by Anderson D.
One day they will tell you something Next day is completely different Can't trust these guys . Sucks Just a waste of my time. Do yourself a favor and go to LA fitness.
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June 2023 by brian kelly
My wife and I have been going to Youfit Sandalfoot Square for the past 6 months. The place is always clean. The entire staff is very friendly. Alex is one that gave us the tour and he told Sidney that we will be coming back later to sign up. Sidney and Alex put no pressure on us at all. They both explained the cost and it was so simple to sign up. NO HIDDEN fee's. It is hard to find a clean gym with a staff that is so nice. I would give them 10 stars if it was possible. Great job to all the employees at Youfit!!!!!!!!
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June 2023 by Tom Hueston
If getting in shape is your priority, look no further than youfit gym. The staff are amazing. Doreen is one of the best trainers in the area and so is Alex. They will take you to the next level. They are always encouraging and give you there full attention.
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June 2023 by Michael Anthony Alberta
I have been a member of YouFit Gym in Sandalfoot Square for several months now, and I must say that it has been an incredible fitness journey. This gym truly goes above and beyond to provide an exceptional experience for its members. From the newly updated state-of-the-art facilities to the friendly and knowledgeable staff, YouFit Gym has exceeded my expectations in every aspect.First and foremost, the gym's pickle ball equipment is top-notch. They have a wide range of machines and free weights, allowing you to tailor your workouts to your specific needs. Whether you're a beginner or a seasoned fitness enthusiast, YouFit Gym has everything you need to achieve your goals. The equipment is well-maintained, and there is always enough available, even during peak hours.The cleanliness and hygiene standards at YouFit Gym are outstanding. The staff takes great pride in maintaining a clean and sanitary environment. I have never encountered any issues with equipment cleanliness or hygiene, and it's evident that the gym management places a high priority on member well-being.The trainers and staff at YouFit Gym are incredibly friendly and approachable. They are always ready to provide guidance, support, and expert advice whenever needed. Whether you're looking for assistance with form, training tips, or personalized workout routines, the trainers are more than willing to help you out. Their knowledge and expertise have been invaluable in my fitness journey, and I'm grateful for their continuous support.One of the aspects I appreciate most about YouFit Gym is the sense of community it fosters. The atmosphere is welcoming and inclusive, making it a comfortable space for people of all fitness levels. I have had the pleasure of meeting many like-minded individuals who share my passion for fitness, and we often motivate and inspire each other. It's this sense of camaraderie that makes going to the gym such a positive and enjoyable experience.Additionally, the gym offers a variety of classes and programs that cater to different interests and fitness goals. From high-intensity interval training to yoga and everything in between, there is something for everyone. These classes provide a fantastic opportunity to diversify your workouts, try new things, and meet fellow members who share your interests.In terms of accessibility and convenience, YouFit Gym in Sandalfoot Square excels. The location is easily accessible, and parking is never an issue. The gym's operating hours are generous, allowing you to find a time slot that suits your schedule. Moreover, the membership plans are flexible, offering excellent value for money.In conclusion, YouFit Gym in Sandalfoot Square has become my fitness haven. With its top-notch facilities, friendly staff, sense of community, and commitment to member satisfaction, it has truly exceeded my expectations. If you're looking for a gym that will support and motivate you on your fitness journey, I wholeheartedly recommend YouFit Gym in Sandalfoot Square. It's a fantastic place to achieve your fitness goals and embrace a healthier lifestyle.
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March 2023 by Michael Guiliano
I’ve been going to this location for 3+ years and don’t plan on switching gyms anytime soon due to how friendly and helpful the staff is. Upon walking into the gym I’m always greeted with a smile from Emily at the front desk. Doreen is the best trainer in the area hands down, whenever I have a question or want to get her insights on new workouts, she always comes through will solid information. Highly recommend this gym to everyone
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February 2023 by Lydia Reed
I love this gym, very clean and convenient location. But most of all I absolutely love my personal trainer Aline!!! She gives the best workouts and is extremely encouraging. She is also very flexible and works around my schedule to get me in. Her leg and glute works outs are killer. Best personal trainer ever!!
