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December 2023 by Shannon Smith
Ew. So rude. I asked 1 question and it looked like I bothered him. Rude response. This store is going downhill. Hopefully it closes like CVS across the street did. Or find new workers ! Horrible2nd - the homeless men that literally sit there all day on lawn chairs!! Doesn’t make me feel comfortable going there alone with my children.. not sure how they allow that. Asking us for money and saying they’ll rob us? “I should rob you for everything you got”Never coming back!!!!
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October 2023 by Hali Noel
Unfortunately there are several unkind reviews here, I suppose it is easier to complain than give praise. I had an amazing experience last week with one of the managers, Toniese. I had purchased a blood pressure machine the day before at a different location and wanted to change it for a different machine. The salesperson at the register tried a few times and then gave it to another person on a nearby register however it kept coming up in a way that would not allow for a straight return. Toniese, a manager not on duty but had returned for her own personal shopping stepped in. She was on line herself and saw what was happening and with amazing, kindness and patience was able to properly handle the transaction. We all know how retail has become, I am in it myself. Not many would take the time when its much easier to just say no and hand out a store credit.Toniese, a personal thank you and congratulations for being a stand out!!!
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September 2023 by roger grimming
Pharmacy picks up and hangs up to send you back to perma-hold. Terrible customer service.
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August 2023 by Sara Bednarcik
Called several times, pharmacy picks up and hangs up to send you back to automated system. I’d be fine waiting on hold when they are busy but don’t keep sending me back through the circle. Bad customer service.
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July 2023 by Diana Rader Zisselman (YesBeauty)
Just had a great experience with the pharmacist at this Walgreens! Adnan (I hope I got his name right) went above and beyond to get my prescription filled before the holiday! So grateful!!
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April 2023 by susan lesq
Stay away. On April 11, the pharmacist Ahmed Elsayed (pharmacist license #PS65225), an unemployed part-timer according to his Linked-In, and manager John Freely, a greasy scary guy, harassed a female customer and filed a false police report accusing a female CUSTOMER of trespassing to conceal they were harassing her. Two days later the police informed Elsayed and Freely had no right to file the report. I believe these employees are liars and dangerous based on what happened. Criminal and civil charges are being filed against Walgreens and these two bad actors. The pharmacy is filthy, and surely any medication is as dirty coming from such a rotten pharmacist.Walgreens has no regard for people's lives, and these two goons prove it. No surprise that Walgreens just paid over 80 Mil to the State of Florida after the DEA found Walgreens pharmacies pushed opioids involved in thousands of deaths.
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April 2023 by Fix Our
Very dangerous place. The Walgreens pharmacist, an unemployed part-timer with a license of only a few months according to his Linked-In, named Ahmed Elsayed (pharmacist license #PS65225) called the police and filed a false report against a female senior citizen customer this month to harass her just because she legal requested his name and license that he concealed from customers. To further harass the customer, he lied that he will not fill her prescription because he said she did not have insurance, then he had another employee named John Abram Feeley impersonate a manager and join the harassment, and they called the police tow waste everyone's time--all because a customer was legally on the premises to get her prescription.Both Feeley and Ahmed also encouraged customers to harass the woman, but no one would join in except one lady who the pharmacist encouraged to yell at the woman legally on the premises.This is no way a pharmacist should treat customers and it violated every ethics and law. In Florida it is a law that pharmacists identify themselves with their name and license when asked by the public--but not Ahmed. He will violate the law, call the police and lie to the police to conceal his identity.They wasted police time and put the pharmacy at risk by leaving the pharmacy while customers waited.Two days later, the real manager of the store informed that Ahmed and Feely had no authorization to do that to the customer, that she was legally present and the police also confirmed that Ahmed Elsayed and John Abram Feeley were not authorized to make the false report against the customer--which making a false report is a crime that Ahmed and Feeley should be accountable.This place should be shut down, fined and in my opinion the pharmacist Ahmed Elsayed and manager John Freely are unstable and should be criminally charged. Disgusting that a large retail chain allows such loose canons to work there. A lawsuit is being filed to hold Walgreens
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April 2023 by Patrick Hughes
Great customer service from Camille in the pharmacy. He made sure my perceptions were delivered on time and even followed up to make sure I got them. [Passing on thanks from Camille G ]
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March 2023 by Ava M.
CROSS AT THE PHARMACY IS A J**** I waited on the phone for over 30 minutes. This man just kept saying hold on kept hanging up after 30 minutes he literally hung up the phone. I called back and he started screaming at me saying well there's other people calling on the line you're not the only one like very rude not even hey how are you one second can't even take five seconds out of his day to just be like hey we're super busy. Do you mind giving us a call back?? then he tried to be sarcastic during the call saying well I can't snap my fingers and make something happen right away and just making sarcastic jokes and after waiting so long. I asked what is his name so I can reach a manager or higher authority and he told me his name is cross and I was like what is your last name and he said you're not getting my last name and started laughing and hung up. How unprofessional and what a complete j*** this man is. Disgusting how he treated me.
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March 2023 by Littlemiss Sunshine
Super dirty pharmacy.Pharmacist is kind of rude and unprofessional. Staff showed up after 9am all three employees did not acknowledged customers waiting took their time and basically didn't want to work.There are so many other pharmacies around you would think they would try harder. The store itself is excellent.
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February 2023 by Brent Schroeder
I've got nothing but good things to say. Pharmacy is professional, caring, friendly and discreet. Store employees are helpful and pleasant. I would never got to either CVS in Boca if I could avoid it.Walgreens did something very right here. Management must be talented. to keep the staff up beat and yet Knowledgeable at the same time.
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February 2023 by steevens simeon
I called multiple times, each time I was on hold for more than 10 minutes. Each time someone picked up and just hung up.
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January 2023 by Luca R.
do not go to this pharmacy. they are the most evil human beings ever. you will not get your prescription for months and will wait in line for hours to be told no its horrrible
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January 2023 by David Nahama
This pharmacy is horrible.Everytime I go there there is a long line and you have to wait 30 minutes.If you call no one answers and it rings endlessly
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December 2022 by Dylan Pavao
The pharmacy is very dirty, I think at the very least it should be immaculately clean and should be mandatory for a place like hospitals and pharmacy. the Walgreens of boca raton on camino real has dirty counters, dirty walls and dirty floors. A shame for a first world country.
