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December 2023 by Mary Ann C.
Seriously cute bags! The ones on display made me stop and go inside they were so beautiful. This store was impeccably clean. Tastefully decorated and showcased only the best. I liked the small black one that the mannequin was holding the best. All of the black bags were stunning. I've got to come back and shop more here.
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November 2023 by Zana Haeder
Chic WebsiteThere's a location on Palm Beach Island and in Boca Raton, Florida.
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June 2023 by Goddess Of the Cosmos
Woody has great customer service. He's always curtious and polite.
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March 2023 by Johnny Le
For my first time being in a Versace store it was great, friendly and fun staff and what looked to be some really cool clothes and accessories!
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December 2022 by Charles Martin
Tricia provides a very pleasant purchasing experience this Holiday Season thank you for the outstanding customer service and Merry Christmas ?
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November 2022 by Molly Albino
I recently purchased a pair of earrings in this store and when I got them home, I realized they were too heavy to wear. I consider this a design flaw. I visited the store about 10 days later to return the earrings, and was told the best they could do was store credit. Although this wasn't the outcome I preferred, I have to commend both Woody and his manager for their customer service skills in handling what likely seemed to be a difficult client. They were more than professional in explaining that the corporate policy did not permit refunds, even on a product that was questionably flawed. It's a tough position to be placed in by an employer, but they handled the situation with decorum, care, and aplomb.
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October 2022 by Molly A.
I recently purchased a pair of earrings in this store and when I got them home, I realized they were too heavy to wear. I consider this a design flaw. I visited the store about 10 days later to return the earrings, and was told the best they could do was store credit. Although this wasn't the outcome I preferred, I have to commend both Woody and his manager for their customer service skills in handling what likely seemed to be a difficult client. They were more than kind in explaining that the corporate policy did not permit refunds, even on a product that was questionably flawed. It's a tough position to be placed in, but they handled the situation with care and decorum.
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May 2022 by Aspire Productive
I’m highly disappointed of this store. For one the young man Woody never mentioned to me that It was two separate cost for bikini swimsuit I purchased. I was so busy trying to get my bank transactions to go through off my phone that I did not realize I was over charged for the two pieces. It was not until we were on the express way, I realized when I was looking online they had the pieces as two separate charge. I immediately reached out to Woody and he obviously thought it was one transactions when I asked him but when I confirmed on the receipt it showed two transactions. However, when I was getting ready to return the items that’s when he told there are no return on items and only store credit or exchange. When I called the customer service number, they weren’t too helpful as well. He did a great job upselling me from the original item I came to buy a few weeks back but I don’t like the miscommunication of important information like hey just to let you know before I process this, there’s no return but exchange or store credit only.
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February 2022 by Patt Gengaroo
The service was incredible I was in there towards closing and nobody made me feel uncomfortable
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December 2021 by derick velazquez
Carmen is amazing and extremely professional. He knows about everything and he can give you advise depending on the event you’re gonna go to. You don’t see this type of professional every day and I will be going with my family to shop there again because of him. I am so thankful.
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October 2021 by Brandon M
Carmen was nice enough to have a pair of shoes shipped from LA to the Boca store for me. He made the whole process seamless! The Boca store is lucky to have him and I recommend asking for his assistance if you’re interested in buying anything from here!
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October 2021 by Mo Manriquez
Great friendly location. Got my wife a bag and on my second pair of Chain Reactions. Carmen went above and beyond to follow up on an order I have been looking for weeks now. Made my year and took care of us! Love this place and will continue to be my go to! Highly recommended. They put the customer first! Thanks again Carmen!
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September 2021 by The Northern Star HMHL, M.D.
Carmen Mariano - awesome customer service and extremely knowledgeable of the brand Versace
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August 2021 by veronica m. P.
I wish some of the stuff or a little less cheaper but it’s not that bad the people are really nice and friendly but I wish I was a little less cheaper sorry but I’m not cheap steak I don’t like my friends expensive but I do love the material and everything but when you get in and the outlet you can tell the difference because those are knock offs but the ones in the facility the real store they’re real
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June 2021 by Wendy Rodrich
I am writing this review as a warning to fellow Versace shoppers. I recently purchased a pair of shoes at Versace in Boca Raton. The shoes were DEFECTIVE and the manager was unwilling to help me exchange this defective merchandise. I presented the shoes with the original receipt and was told that I would receive no help and I had no redress for my situation. I shop at Versace for quality merchandise and excellent customer service- neither of which did I receive! I am extremely dissatisfied with the way the manager (Tricia) treated me and my circumstances. Now I’m left with a defective pair of shoes and a large credit card bill. Shame on you!
