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December 2023 by Emily Feigenbaum
I have had 2 bad/negative experiences in the past with Verizon personal, But, Ariel at the Town Square mall is very good at his job and made my experience with Verizon very positive. I am now a happy Verizon customer because of his service and help!
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November 2023 by Colleen McDowell
Rich was a tremendous help in selecting and setting up a new iPhone. He provided me with different options, and was able to setup my new phone quickly, including transferring all of my data and information. Great customer service and experience!
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November 2023 by Vanessa Budd
Great experience! I have been going to this location for years and they never disappoint.I worked with Rich and the manager today and they did a great job. They were friendly and helpful. I would highly recommend. I will definitely be back to purchase a few more things during the holidays!
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November 2023 by Marat Kiselgof
Rich is the best retail worker of all retail workers. Whatever you’re looking for when you’ve googled this location — go here now and ask for Rich because you’re not getting a better phone purchasing experience anywhere on the planet.If every retail and service position was filled with a Rich, we’d be better off as a society. Rich understood what I needed and was able to navigate the process without me feeling like I was the one who needed to figure everything out myself and he was able to problem solve the hurdles that came up during the process of switching carriers and buying a new phone on promotion— Rich was a real professional.Rich also followed up weeks later like he said he would and was in touch after the sale to clear up some finer points. Skip ATT and T-Mobile and go to this kiosk now— the experience is much better than what you’d get in any phone store anywhere.Thank you Heinrich for doing such a great job.
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November 2023 by Andrew Hauser
Jason was great! He was very supportive and patient explaining the process and fixing the issue we had. I would definitely recommend this place to anyone.
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November 2023 by Christie LAVIGNE
Rich and Jason helped me today and both were fantastic! They explained ways I could be saving money, helped with my upgrade and I also got a free Apple Watch! Awesome service!
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October 2023 by Mark Holler
Rich was great to work with. He was very knowledgeable and willing to help us find the right solution for our mobile phone needs. He even stayed late! I will seek Rich out anytime I need phone advice or assistance.
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September 2023 by Cyndel Magalhaes
Wonderful staff! Very informative and communicative, they are all so helpful, friendly & make the process quick and easy. Special thanks to Heinrich for helping me with my order
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September 2023 by lawrence kobak
Gary and the guys took care of me. Honest and caring with patience. No stress doing an IPhone 15 upgrade!! This place is the best!!!
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September 2023 by Camilo Barraza
Ariel and Jason are by far the best assistance I’ve ever had with ANY cell phone provider service. They were extremely thorough and patient and didn’t let me leave till my issue was solved. Thank you guys for all your assistance!
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September 2023 by Mary Ellen Dolloff
My experience at the Boca Town Center Verizon store was excellent. Ariel was very knowledgeable, helpful and patient. Jason was also a big help. They are a fabulous team and I will continue to do all my business with them. Thank you guys!
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September 2023 by Keith Best
I was very happy that Rich and Jason were able to restore all my apps and data from a lost/stolen phone to my new S23 phone. They were very professional and knowledgeable and made great suggestions going forward to prevent any previous problems being repeated. Great job guys! ?
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August 2023 by Matthew De Foe
Ariel and Fayyaz did a great job helping me with a complex set of needs. Great experience and customer support, will return again.
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July 2023 by David Lipman
Verizon storefronts and corporate stores should do trainings at this location. Ariel and Jason are incredible. My mother and I were on a business account that we have been trying to get out of for a while. Her phone had completely stopped working and another location mailed a new SIM card without our authorization. The phone wasn’t a SIM Card issue, phone was just done. These guys worked so well and careful with us. They got my mother and I on a whole new plan, got her in a brand new phone, and found ways to save us on our monthly bill. This location, Ariel, and Jason are probably the reasons why we decided to stay with Verizon after getting out of our business account!
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June 2023 by Jason Rubinson
Good customer service at this location. Helped me fix an issue on my daughter’s phone that Apple Store wouldn’t bother trouble shooting even though it was their product. Thank you Verizon!
