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October 2023 by Brinkly O'Brien
Wonderful staff and owner! This will be our go to UPS! Thanks for the amazing customer service:)
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July 2023 by Hillary Paul
7/1/2023. 2:15 pm. Forgot my phone, thus did not have the label code to scan for my return. The guy who was sitting in the back with his feet up did say I could use the computer there. The scan gun is not compatible with the computer. So he says you'll have to print it. I asked how much and he said $2.45 but he had already printed it. J**** I said no. I will come back. He stood there with his mouth open "but I already printed it!" I told him I had just asked "How much?" I don't like being taken advantage of. If you are going to let me use the "forbidden" computer? Why not just let me use the paper YOU PRINTED? It's not my fault you were trigger happy. I walked out due to my principles and morals. Using another UPS next time. Also, last time I went to this location, there was no Notary there. Signs everywhere say NOTARY.
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May 2023 by Hilary T.
I love this store. There's always parking and rarely a line. The employees are fast and friendly. They make returning all of my Amazon purchases easy!!! Haha
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May 2023 by Lina Maria Peterson
Just sharing with everyone: UPS has no integrity advertising and clearly false marketing for business hours posted at the door and in the web Google page. Drove all the way to the store ($$ gas and time) guess what it was closed. Shameless company!Arrived at 6:50 pm but UPS advertised 7 pm. Poor customer service ??
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May 2023 by Nina K
It was the only one UPS store that was supposed to work till 7 pm near me. I came at 6:55. It was closed. Unbelievable! I spent 20 extra minutes and for what? Just to kiss the closed door?
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April 2023 by Craig K.
Andrew and Matt are always providing friendly and great customer service. Best UPS store in Palm Beach County!
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April 2023 by Jem S.
Made an appointment for notary services. Guy just decides he doesn't feel like showing up for it. Coworkers say he just stepped out and won't be back for a couple hours. Then they tell me, "yeah you make an appointment but it doesn't really mean it's guaranteed" WTF. What do you think appointment means?
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March 2023 by Karen W.
I cannot thank Dave and his staff at this UPS Store enough! My daughter's phone was stolen while on spring break, and I needed a secure location to ship the replacement. Dave was so kind and told me exactly how to address the shipment to his attention, and he would personally make sure to communicate with me when the package arrived so it could be picked up. Everything he did really helped ease this worried mom in California. If you need excellent customer care, with a huge dose of humanity, this is your place.
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December 2022 by Chris V.
Easy to take returns to the store and get a receipt. Nice 15 minute parking spaces in front, and nicely tucked behind a convenient CVS. Easy location on the east side of Yamoto.
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December 2022 by Vivianne Delvecchio
If I could give zero stars I would. First time I’ve ever used this location for an Amazon return. Amazon is excellent at returns and quick. They gave me a BOGUS tracking number. The package was sent 28 days ago still no tracking.They told me to call Amazon you know how that works out?I will stick with my favorite spot of Postal Sweets a registered USPS OFFICE for further needsSTAY AWAY FROM UPS AT 222 YAMATO ROAD !
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November 2022 by Rosanne Fallon
This store was taken over by new owners and already making a difference. They young guys driven with a passion to deliver a great customer experience and deliver convenience by promoting all the services UPS has to offer. Best wishes to your success.
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November 2022 by Brad F
The customer service here was great. The guy at the desk went out of his way to help me ship something overseas at the best rate
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October 2022 by Ryan Elson
Great Location and friendly staff. I was told they are under new ownership the past year or so, which makes a lot of sense for the drastic improvements. I had to pack and send out some fragile items earlier this week and I was just notified that everything arrived at it's destination in perfect condition. I will always take my packing and shipping needs to this location.
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October 2022 by Matt Lebo
John Andrew and Matt are always working! Helping with anything you need! Love coming here on Sunday! Always so easy!! I recommend everyone uses this ups store
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October 2022 by Gregory Boyer
Under new ownership and impeccable customer service experience. This is the best UPS store in the area
