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December 2023 by Roxana T.
I want everyone to know that after my wife and I hired three different transport companies who all took deposits ranging from $350.- to $500.- never went and picked up our truck where it was being stored in Arizona and brought it to us here in south Florida. Our bank had to go after all of them to get our deposits back which they did and we were still left without our truck. We then called Nicole at Truthful Transport and after a short conversation with her received a very fair quote and our truck was delivered to our home six days later. Nicole is a sweetheart and both she and her guys get the job done! Anthony & Roxan Morville
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November 2023 by Brenda Ritzenthaler
Great experience all around!Quick delivery time on my custom golf cart and the man who delivered my cart was very friendly and careful with the unload.
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November 2023 by Ana Maria
One of the best by far! Todd and Nicole helped me and it was a great experience.
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October 2023 by jeff provowski
I always ship with this company. I have a warehouse of about 40 vehicles and I restore, sell, and ship them all over the country. I cant say enough good things about these peoeple and their efficiency and customer service on my transports. Because they are a smaller business I can always get them on the phone and there is never a miscommunication for that reason too. I will always support them and their family owned business.
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September 2023 by Magalie Saint juste
If you looking for a safe and fast towing I recommend you guys contact thruthful transport inc and good deal .
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September 2023 by Donna Schneider
Excellent timely pick up and delivery from St Augustine Florida to Las Vegas Nevada.Nicole was terrific! I used them twice in one year, competitive prices too.
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June 2023 by Michele G.
Do not use these guys. We signed a contract with them and I sent an email 3 days before pickup verifying the amounts that would be going to the driver and port fee and that email was never answered. I verbally confirmed over the phone the amounts as well a day before pickup. The day the driver was supposed to show up (3 days outside our original window) I got an email from Nicole saying it's going to cost more cash to the driver than the contract stated and that the port fee was less. Shipping from PA to HI. She said it wasn't a big deal, but I know better than to give more money than the contract states. She said she was going to lower the port fee instead to make up the difference but we had no change in contract. This was all done 3 hours before our vehicle was scheduled to be picked up. She said she was calling us multiple times on both numbers all last week and emailing us to try to tell us this, and we had zero missed calls from her. I emailed her back 20 minutes later as soon as I got the email stating she was changing the price to the driver, and listed my number and said please call me and then called their number several times and they did not answer. I even emailed them a few times in case they had the wrong number listed and they did not respond until I told them we were canceling and wanted a refund on our deposit. Now we have to find another company to ship the vehicle which will delay it getting there but at least we know it's going to end up where we need it to and not get a bait and switch. Should've read the reviews before booking. You can believe whatever these guys reply with below or you can see how often I write 1 star reviews and look at the other reviews before booking. They will not refund us our $200 deposit even though they nullified the contract when they asked for more money to the driver the day it was supposed to be picked up. Go with a different company.
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April 2023 by Ted Shavers
Mystreetride Classic and Muscle cars has been working with Nicole for over 4 years, probably transported 25 of our cars from all over the nation. Could not be more pleased; service, price, follow thru communication and shipping times.
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April 2023 by Christian C.
on 3/17 /23 I dispatched a car for haul from Naples to Atlanta. It NEVER showed up. I was informed a week or so later that it was totaled by another company the Truthful hired to haul my car and to date i have only seen 2 denied insurance claims by underinsured/ illegally licensed/unauthorized tranporters. My car is totaled/GONE. and Truthful refuses to file a claim against there insurance IF THEY EVEN HAVE ANY!!
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March 2023 by Ted S.
Mystreetride Classic and Muscle cars has been working with Nicole for over 4 years, probably transported 25 of our cars from all over the nation. Could not be more pleased; service, price, follow thru, and shipping times.
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July 2022 by Rebecca G.
RUN! DO NOT USE THESE PEOPLE! STOLEN CARS!!! My husband selected "Truthful" Transport to move our cars from LA to NH. They were picked up by two sketchy looking characters May 31st, who fussed around and took a lot of photos of the cars (which they sent us in an official looking "report" that, upon closer inspection, was a complete fraud). We asked for confirmation via photo that the cars they picked up were on a carrier that day, and it never came. Later in the week, once we had flown to NH, my husband called Nicole to ask when we could expect our cars. She was very slow to respond, and multiple times all she could say was that she was "checking with the dispatcher." She could not confirm that the shipper had our cars, where they were, or when they would be delivered. We called the number of the driver who picked up the cars multiple times, and he assured us they were dropped off at a warehouse in Philadelphia. Yesterday, Nicole phoned to say the cars would be delivered in the afternoon. No cars came. This morning, we geolocated my husband's Jeep in VENTURA, California. We called the police, and the sheriffs found it parked in the parking lot of the Hyatt Hotel in Thousand Oaks. My car could not be geolocated, since it was an older model Mercedes. So, we paid "Truthful" transport money to arrange for our cars to be transported and they were STOLEN. My husband's car was recovered by the Ventura Sheriff, but mine is nowhere to be found. During the entire nightmare, Nicole and her husband Todd were evasive and unhelpful. Nicole ignored my text messages, and dismissed my concerns when I told her I thought the cars had been stolen. What kind of company allows you to pay them to entrust your cars to them, and when thieves steal your cars, avoids answering your calls and addressing your concerns when you suspect foul play? ABSOLUTELY DO NOT USE THIS COMPANY! THEY SHOULD BE SHUT DOWN IMMEDIATELY. I have filed a formal complaint with the Florida Consumer Commission, and I will be following up relentlessly to make sure it is adjudicated. No one should have to go through this. Save yourself all the hassle of a stolen vehicle and find a reputable firm to ship your car. PHOTOS OF THIEVES POSTED BELOW... Addendum: since posting this review, my husband has received text messages from Todd and Nicole demanding that I retract what I've said. Everything written here actually happened to us. What prompted me to write this review was not the theft of our cars, actually. Honest people can sometime be duped--we certainly were--so that Truthful Transport hired what turned out to be thieves is unfortunate, but not necessarily malicious. However, the way Todd and Nicole behaved once it became clear this deal had gone sideways was absolutely unacceptable and infuriating. They ignored us, sometimes for days, while we grew more and more anxious. Once we got law enforcement involved and confirmed the cars were, in fact, stolen (and the head thief arrested!), they didn't even offer to refund the money we had paid them. We had to get the credit card issuer to reverse the charge. They have skirted accountability for this situation, and now they have threatened to sue us unless I take down this review. I won't. Everything written here is true. My hope is that those who read this will save themselves the hassle we endured. In happier news, I can report that once our cars were recovered by the Ventura County Sheriff, we had a wonderful experience using Montway to ship the cars to us. It was less expensive, totally hassle-free, and they arrived in great condition just when they were promised to arrive. I highly recommend Montway!
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June 2022 by Life Of C.
I am 100% certain that this company is ran by true scam artists. I had an issue with this company because I signed a contract and paid a $225 deposit so that they can transport my car from Florida to New York. because of all the lies, run arounds and the unprofessionalism I decided to just forget them and go to my bank to get my deposit back. Today I learned that they had the nerve to dispute my dispute to show that they deserve my hard earned money without providing me a service. TRULY DISGUSTING! I will be fighting this and will be giving bad reviews for this company on every platform that potential innocent customers like myself will see.
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July 2021 by Stephen D.
Bait and switch company. They offered me a price and said that I wouldn't pay a penny more. It was $750 to ship my car from Fort Lauderdale to Boston. I put down a deposit of $250 and the balance was supposed to be due upon arrival. When they arrived they Held my car hostage on the truck unless I paid 800 cash. I ended up having to pay it and try to get the $250 deposit back which was unsuccessful so I ended up paying over 1000. I read on the better business review website that this company has done the same thing before. They are a third-party company that hopes that you won't go after them. They messed with the wrong guy
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June 2021 by Favored Always
Thank you so much Nicole! She is the best. We transported a vehicle from Florida to Dallas and the time given to us was four days and it was actually delivered into. Carlos is an excellent driver, and he is very patient as he waited for us to drive over. Thank you so much for a rewarding experience. There are more positive reviews with this company then there are negatives. When you call ask for Nicole specifically if you want professional, patience and kindness.
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June 2021 by Connor O'Hara
Had this company ship my custom built golf cart down to South Florida from Central Florida! Cart made it safe and sound, shipping cost was very fair and reasonable, and would recommend this company to others. Actually just called them today for another potential shipment! Thanks Truthful Transport!
