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November 2023 by Jaro Pivarci
Great service, very friendly staff. I'll def pay them a visit next time I have a car issue or need new tires ?
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November 2023 by Christine Marino
Richard and Pasqual are the dream team! They were honest, thorough and they provided genuine quality service. Very hard to come by and why I bring my cars there first. Thank you both for everything!!!
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November 2023 by Jeff Mays
Getting the tires for my E400 Cabriolet installed today. Not from here though. Called two days in a row on the 23rd and 24th, and spoke to two different guys each day, both of whom were busy with counter customers when I called to get pricing and availability for Goodyear tires. Both promised to call me back that same day, but neither followed through. I thought with two calls and waiting nine days that I did my part to try to give them money, but apparently, what do I know?
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October 2023 by Khrystal Cardenas
The costumer service here is amazing. I never been to a car shop that is friendly and they truly want to help you. Pascal and his team really helped me with my tires today and I will definitely will be coming back.
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October 2023 by Ilya Kolbasa
Prior to the job I asked the manager to not report this visit to any agency. I have never been asked to sign the consent to share the information. The manager confirmed my visit will not be reported. Next day I received a carfax report asking me how was my visit to tire choice. The manager doesn't return phone calls. Of cause he won't. He is a liar.
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October 2023 by Charlene F.
Laurent really went above and beyond to help me with my car. I work really long hours and can't leave my car for long periods of time. Laurent was efficient and worked quickly and was able to return my car to me in one day. I recommend you giving this place a try they're trust worthy !
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October 2023 by Ilya K.
Prior to the job I asked the manager to not report this visit to any agency. I have never been asked to sign the consent to share the information. The manager confirmed my visit will not be reported. Next day I received a carfax report asking me how was my visit to tire choice. The manager doesn't return phone calls. Of cause he won't. He is a liar.
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September 2023 by Maria Paparella
I was seen by Pascal for a low tire pressure issue in my car. I was serviced right away. He took care of my problem and I am fully satisfied. Awesome job on his part!
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August 2023 by Essebag Electric
Great experience! Took one of our trucks there for new tires and a couple of other small things. Guys at the front were very friendly, great energy and customer service. Quick, efficient and job well done. Thank you!
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August 2023 by Arnold Davis
Today I went to have a tire repaired. There is another major Tire company in the same plaza. I actually have a corporate account with that other tire chain. When I called they told me they had no appointments available, and it would take 1.5 to 2 hours if I walked in.I called Tire Choice Auto Service in the same plaza. "Angel" answered the phone and told me that even as a walk in it would not be longer than 1 hour. Angel remembered that I called, and within less than 40 minutes, my tire was repaired and I was on my way. When I find a real company that prides itself in real service, I am happy to give them notice.Thanks to Tire Choice and Angel.5 star service and you can see how everyone there extends themselves for the customer.
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August 2023 by The BassNapper
Misleading and rude. I went in the morning of 7/31/2023 requesting an alignment check and the clerk indicated they either did an alignment or not. When I said their website clearly said "free alignment check" he said that was only visual. If you know anything about anything, that's not how its done. The alignment matching quickly assess alignment and prints a sheet showing areas needed adjustment, what's off, and by how much. Although uneven tire wear can be a sign, to eyeball this is absurd. In other words, no free alignment check. I will take my business elsewhere that does not attempt to mislead customers.
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August 2023 by Cristina R.
Wood was great and very helpful with my tires. He got me in and out in less than an hour. This shop has really turned around the last couple of months.
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July 2023 by Jillian A.
Tire Choice Auto Service Center is unreliable and unprofessional. I drop my car off for a simple tire change and they told me two hours max. I called ahead before I picked it up and they said we were not ready we were behind fine, three hours later I called they said we haven't gotten started yet. Four hours later I called and they said we were just starting. I'll show up 4 1/2 hours later to see that they had lied to me. Meanwhile, I have stuff to do I have a six-month-old baby at home that's being watched it needs to be cared for. I understand things happen but they gave me no heads up no call ahead no transparency whatsoever I had multiple choices of place. I could take my car to get the tires changed so it irks me that they could be this irresponsible. On top of all that they charge me for an alignment and then didn't do it but expect me to take it back to get it done for free another day because they didn't have time to do it today. They scuffed up my rims and after putting on the tires they didn't even put the air in them correctly. What a waste of time and money go somewhere else and save yourself the time there's plenty of other places in the area.On top of that all those ding dong to put my tires on do not sell them up properly which will damage my tires , I'm starting to wonder if they've ever done this before.
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May 2023 by Christy Vines
Appointment system is a ruse, still had to wait 40 min. Then they ruined my tire and I had to buy a new one. I had to wait for it, then everyone left and only front counter guys were there. When service people finally returned I was able to leave with a mismatched tire. Bill was $129.73. I was there until 4:00. All this for one simple tire repair that ruined my tire. I was told it was due to dry rot which I saw now evidence. They also over inflated all 4 tires for some reason! Why?!?!?! The only positive comment I have is for the person who helped me at the front desk. Geo tried to work with me and was apologetic. If you go here, ask for Geo. Do not recommend this place.
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April 2023 by P Davis
The manager Gio was very friendly and gave me good advice with tires, great customer service and did a great job! Definitely would recommend this place. I waited a few weeks until I gave this review to make sure I didn't have a problem with my tires.