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June 2023 by Frank Edwards
Nice, honest, family run.
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January 2021 by Lisa S.
Terrible customer service! I have called several times to speak to Tommy(my agent) and he's never in the office and never returns my calls. My insurance premium doubled and he didn't look out for us, warn us or look for another solution. He was so helpful when we first started but that's it, our policy has gone up dramatically every year. We are done!!!
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June 2020 by Patti A
If I could give Casey at this agency a 0 I would. Not only does he no confirm receipt of emails. He does not return calls. He was quick to renew my deceased father’s homeowners policy, however when the property was sold and I requested a refund he could not be bothered. He also told me everything was uploaded. After two weeks of dodging my phone calls, I called the actual company who told me they never received anything. On top of it I found out they needed more things than Casey said were needed! Just horrible! I will let everyone I know not to deal with this agency. Just horrible customer service and unethical behavior.
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June 2019 by Jordan K
Tommy at the Griffin Agency is a top notch guy. He goes above and beyond for his clients. I have used him for all my insurance needs for over a decade. The family practice is a real inspiration and they operate with ethics.
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June 2019 by Mardey’s Appliance repair
I have commercial insurance with them & they make the insurance process a breeze in the mean while saying you a ton of money can’t ask for better rates then what I get with these guys. You need insurance just call them it’s that simple.
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June 2018 by Gisselle Sanson
It's incredible the amount of money they helped me save! Tommy was able to break down the coverages and really help me understand the policy. I now feel like the policies are tailored to me and am happy I made the switch to the Griffith agency.
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June 2018 by Minh Ly
They wastes a week of my time and never called me back. When I called back they said oh the guy left and hasn't been back. And we can't help u . Then when I said they wasted a week of my time Tommy said , "well it is what it is.". Don't waste your time with people who don't care about your business.
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June 2018 by Robert Mare
Tom and his team are the best, always available to answer all my questions.
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July 2013 by Caroline Kavlakian Bravo
Thank you Tommy for all of your hard work in trying to find me the best deal :-) you guys are the best!!!
