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March 2024 by Savannah Groth
I had a FANTASTIC experience through J&S Mobile Auto Body Repair. James was quick to answer my call and was able to get my car in when it was most convient for me. I called on a Monday and was able to drop off my vehicle that Friday, as weather wasn't suitable for repairs until then. We were given an estimated time to have the repair done and we were notified well before the end time that our vehicle was done. Highly professional, highly courteous, and made the entire process manageable.
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March 2024 by Y_not Not
Very professional very reliable and excellent work would highly recommend this mobile repair. Ask for James he was very helpful.
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March 2024 by Jazmin Flores
Needed some body work done after hitting a pole in the parking garage at work. James was extremely kind, 100% honest and transparent, gave a very fair price, and worked quickly and efficiently. After only two days my car was good as new, while the other body shop quoted me more and said they’d have to keep my car the entire week. So happy to have found this place and will absolutely recommend to friends and family.
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March 2024 by Daniel Gabbay
I called James to have him come out to handle a fender scratch. I sent a photo and he instructed me to try something first before charging me for the visit. It worked like a charm! Would totally use him again and so appreciate his help and honesty.
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March 2024 by stefan ariasu
Absolutely a great job! He is doing artwork and repair is fast, professional and smooth! Many thanks and keep up the great job!
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March 2024 by ART REYES
Well, I contacted James about getting my car repaired. I bring it over to him. He gave me a great price much lower than any quote I got, and the work came out. Excellent I would definitely recommend him and will be using him in the future.
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March 2024 by Samantha
James just fixed my Mercedes. It had a dent and a few scratches. Took him a few hours, and He made it so easy for me. It was very convenient the paint matched really nice guy and he did a wonderful job. I highly recommend him and and my dad just did his car yesterday, and it came out Great
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March 2024 by Tucker Pippin
James had my car ready to go within 48 hours of dropping it off and even offered a discount after seeing the car. He was a pleasure to do business with. Highly responsive throughout the the job and made my car look great. Will definitely be using them again.
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March 2024 by Michael
PS: I’m leaving this review on the behalf of my sister because her review got removed.In September of 22, I scratched and dented my brand new Camry severely while leaving a garage in DC. I went through my insurance Progressive to get the repairs done. I choose an external repair shop to accelerate the repairs and I stumbled across James’s shop, S & J Auto Body Shop. Right away, he told me to bring my vehicle in. I dropped it off at his house the same day in Fairfax County. He ensured me he would have my vehicle fixed within 2 weeks. It actually took 3weeks and half before I got my vehicle back. He was able to take care of the dent and scratches on my vehicle, from what I could tell however he somehow replaced my door handle with the wrong part and I noticed it right away. He also didn’t wax my car to give the paint a fresh new shine.He offered to fix these minor issues. He ordered a new door handle part but it took months before I could get him to confirm an appointment window to get these minor issues fixed. Months. His communication was inconsistent and unprofessional.So I took it upon myself to schedule an appointment and we agreed to meet so I could pick up the door handle part in his other house, Springfield VA. At this point, I was quite done with his unprofessional. I didn’t even want him to install my handle but he offer. At first, everything was going smoothly. Then he proceeds to use force to get the door handle off, hammering the door handle off with absolutely no care whatsoever. He was struggling even though he was the one that installed the wrong handle in the first place. So after 20min, he got it off and installed the new one. Also using force. I thought my mirror would crack. And the results were devastating. I look, and he literally damaged the exterior part of where the door handle sits. There’s noticeable dents and scratches, broken pieces coming off of my red car. The man caused more damage than he claimed to have fixed. I have pictures to prove it.This was supposed to be a simple replacement and installation. The worst part of it all is how unprofessional he handled it. He first offered me $100 to get it fixed.I looked at him like he was insane because there is no way this will cost $100 to fix. It would cause $500 plus due to the color from the shops I reached at to, He had the audacity to say that this is something that happens.I attempted to fix this issue with a shop I located in Rockville that actually was contracted through my insurance. The store manager Nelson reassessed the work that James did prior and was able to point out discrepancies that I failed to noticed given my lack of knowledge. Basically he took my insurance money and did a mediocre job to fix my car, from the paint job to the parts to the installation. And my car was brand new when the incident happened. I was looking at roughly over 2k to fix the damages meanwhile James earned over 5k initial to fix my car.The store manager recommended I work with my insurance to resolve the matter after he discovered that indeed James did not properly fix my vehicle. Upon reviewing the invoice I notice that the material he received were not used to repair my vehicle. He was supposed to replace the door, the outer shell, and other essential parts but none of these items he received money for from my insurance were utilized. It was indeed insurance fraud. I reached out to my insurance to resolve the issue but to no resolution. I couldn’t file another claim to get my car fix nor did I want James to touch my vehicle ever again. My insurance filed a complaint with their insurance fraud department. And that was the end of it. James did not want to cooperate or resolve the matter with me either. I tried for months. Nothing came out of those conversations. My vehicle is not fixed and it will cost way too much to fix it properly out of pocket. Do not trust his business. He’s not trustworthy.Thank You!
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March 2024 by Royalty Methods
So I took it upon myself to schedule an appointment and we agreed to meet so I could pick up the door handle part in his other house, Springfield VA. At this point, I was quite done with his unprofessional. I didn’t even want him to install my handle but he offer. At first, everything was going smoothly. Then he proceeds to use force to get the door handle off, hammering the door handle off with absolutely no care whatsoever. He was struggling even though he was the one that installed the wrong handle in the first place. So after 20min, he got it off and installed the new one. Also using force. I thought my mirror would crack. And the results were devastating. I look, and he literally damaged the exterior part of where the door handle sits. There’s noticeable dents and scratches, broken pieces coming off of my red car. The man caused more damage than he claimed to have fixed. I have pictures to prove it.
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March 2024 by Zouhra Sadati
I had an amazing experience. My door was bent pretty bad and he did greater than I expected. It looks brand new. I would 100% come back here.
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February 2024 by Zach Beckman
Fixed my totaled car relatively fast, low price very well done
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February 2024 by Jay Snyder
James fixed the damage while I waited at a fair price. I am very happy with the results.
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February 2024 by Constantine Anthony
Amazing and fast work. Perfect match. So impressed
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January 2024 by Jennifer Munoz
James does an incredible job. I had my bumper ruined by a wooden fence and he fixed that in a day. His job is amazing and definitely you save some money. Definitely will recommend! Thank you for such an amazing service!(The job is not 100% yet completed because he has to order a missing part for the bumper to be more stable. But so far I’m impressed and happy with the job.Support your local Business :)
