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November 2023 by Becky S
This is the best shoe repair and belt repair shop in all of south Florida! Lee is the best would give him a 1000 stars if I could!
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November 2023 by Joshua Lopez
Terrible service, bad prices. Worst customer service ever! I DONT RECOMMEND IT!Dont waste your time and money there
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July 2023 by Miami Pro Management
This place is amazing! Great attention, and they do their best to repair your belongings! All the best!
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July 2023 by James DePelisi
VERY, Very Rude !!!! This guy charged me $25 to fix the zipper on my bag. The zipper broke and he blamed me for it???Now he admits he did not repair the zipper but the zipper slide?VERY, VERY RUDE
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June 2023 by E S
Came in yesterday with a shoe that they repaired two weeks ago. The repair was not done correctly. I was told to bad no guarantee. Refused to make good on the repair , refused to refund the cost of the poorly done repair. Worst place to do business with. New owners, terrible people, will be out of business within the year. They should not be in business, nasty, don’t stand by their work..
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June 2023 by Seth P.
Almost half the price of the alterations place a couple doors down. The job my wife had done wasn't exactly done perfect but it wasn't that simple either. I would say for basic things they are a no brainer. If it's not basic I might try the other place, but very nice people and very accommodating.
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May 2023 by Anna L.
Sad to see that thing place has such a low review because I've been using this establishment for a while now and I've never had an complications or issues. The owner is pleasant and he'll quote things at a very reasonable price with a quick turn around time. He's fixed and adjusted a handful of expensive designer items for us for nickels on a dollar. His work is impeccable and you would have thought the designer did the work themselves. My pickiest client told me about this place and I'm forever grateful for her referral because we now come all the time!
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May 2023 by Eileen Dover
Just found out that Felix - the owner - retired. Wanted to get a pair of shoesfixed and was met by a very unfriendly man. He quoted me double the price Felix charged me. Of course I left. Will not return.
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May 2023 by C Nagdeman
Negative star of -5 should be granted this business. Two pairs of slacks were to have the lenght shortened. one was 6 inches too high, now shorts and the other had to be taken next door to Maria at the Cleaners to be repaired. Stay away from Custom tailors!
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December 2022 by Col Daniel Lee , NSA , IJP
Quality craftsmanship, but very expensive. Not not be for Boca Raton. RE soul classic Frye leather zipper boot bid at $250. - money people won’t mind if job is done right. I paid $175 back n the day for new. Claims to be maker of shoes not just repair. Check this center out for your self
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November 2022 by Gregg H.
I walked in and asked a question about a pair of shoes, and he came back with a ridiculous amount of money for the small work that needed to be done. He kept telling me that those are the prices that the boss gave him. When I asked him if he could get them done today, he told me that could but was going to charge me another 10 or $15. He was rude and you could tell he could kill last for my business so I took my shoes and left.
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September 2022 by laura garance
My guess is management has changed, and they are capitalizing on the former owners good work and name.The items I brought in were picked up in worse condition than when I left them. I was so disheartened to find that parts of fabric were cut off, stolen and replaced with cheaper materials. Foot cushions were taken out, sewn over, and left without support. I couldn’t believe they thought this would go unnoticed. When I asked for a refund for numerous shortcuts taken, they refused. They even asked to keep the items for resale. I have never, ever, seen such shady practice or incompetent, unskilled workers. They bluff and then take the easy way out.Places such as this run on word of mouth and repeat customers that can trust the work that’s done. I will never return.
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February 2022 by Michael J.
This guy sucks. I found him pretty unprofessional and the work is just absolutely terrible. I would find another place to do business with
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November 2021 by Liat Avivi CBI
Great!
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November 2021 by Denise Fish
I brought a few pair of she's in to be fixed. The first two pair came out well. I brought a pair in to have to bottom plastic part of the heel replaced. He must have used a clamp or banged so hard that he broke thee heels on both pair. When I went to to discuss, he first blamed it on the shoes, he told me that it was not his fault. You can take your chances here but if they make a mistake, they don't fix it or give you your money back.
