Ross Dress for Less offers a wide selection of clothing, home items, and accessories at discounted prices, typically ranging from 20% to 60% off department store prices. Customers appreciate the store for its variety of brands and latest fashions suitable for family and home needs. The store often has items that are hard to find elsewhere, such as high-end brands like Coach and Kate Spade, as well as unique styles like Barbie-logo clothes, all at affordable prices around $10 each. The store is known for its good prices, beautiful colors, and the ability to find everything from shoes to dresses and household items without wasting time searching. However, experiences with staff vary. Some customers mention that the staff can be rude, impatient, and unhelpful, especially when dealing with last-minute shopping or language-related issues. There are complaints about loud announcements before closing and staff rushing customers out, which can be distressing for shoppers with sensitivities or specific needs. One customer shared that loud speaker announcements and staff behavior caused anxiety, as they are autistic with heightened senses and claustrophobia. Despite this, other customers have praised staff members who go out of their way to assist, such as locating lost items like credit cards. The store’s hours are convenient, with later hours that help shoppers who prefer evening visits. The store’s organization and selection are generally considered okay, but some find the checkout process slow, citing a need for more cashiers. Overall, Ross Dress for Less is valued for its affordability, good selection, and variety, though experiences with staff and store environment can vary widely.
