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September 2023 by Dawn C.
I definitely will be back great location. Tons of choices. This place is amazing!! I love the decor I got from there
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May 2023 by Ginnie B.
Loved the selection here, wonderful customer service from the moment I walked in. Unique items and wonderful personalized gifts, from new born up to the tweens . To be completely transparent I found a few things I'd could consider buying for myself and my girlfriends yes even a 66 year old grandma found this place Absolutely a treasure for gifts for boomers too
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April 2023 by Victoria Nazarov
I ordered an expensive stroller in Jan 2021 from Natalie because I wanted to support local and she was helpful when i went to go look at it. We live in indiana but come to Boca frequently. Everything was communicated through texts including receipt. When the shipment arrived there were missing items which she quickly got resolved. The stroller converts to a double. I’m now pregnant and need to figure out what we actually ordered and what we need to buy to convert it. All my texts are deleted from 2 years ago. I have reached out to Natalie through text, phoned the store, and emailed multiple times with no response for a month now. I understand why people choose to order directly from a big corporation instead of local now because of lack of communication and customer service. The store is cute inside if you need to buy clothes but big purchases like this I would never recommend shopping here.
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March 2023 by Rosann G.
What a great place to buy a baby gift!!! So much to choose from and the woman who works there is always so helpful. I love how they will personalize items if needed.
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December 2022 by Lyudmila Bouzinova
Fabulous store! The best kids store in the area in my opinion. They are so helpful! I bought a crib and dresser from here for my first child and found the process so simple and pleasant I thought it would be like that everywhere so when my 2nd child was born I went to a couple of stores that were closer to my house thinking it would be the same experience and quality. Boy was I wrong. After several headaches dealing w other stores and actually ordering an item that ended up being bad I went back to Rooms for a prince and princess and Natalie got me exactly what I was looking for (a dresser) and delivered it in less than a week. When I need more kids furniture or kid stuff in general I am heading straight here even if I have to drive extra.
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November 2022 by Iris T.
Too expensive for me. Some stuff just didn't look like it was worth the money for the quality of the ptofuct
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June 2022 by Nancy Frager
I love this store! They have a large selection of baby furniture, accessories and clothing. They do a wonderful job embroidering and personalizing anything in the store. The sales people are very informed and helpful. I highly recommend this store.. Everyone I sent gifts to are extremely pleased with the gifts.
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May 2021 by Raquel Becher
If I could put zero I would. The owner is beyond the most disrespectful human I have ever spoken to. The employee Natalie is incompetent to do her simple job. Do not believe anything they say to you because they will wheel you in to spend a lot of money under false pretenses. DO NOT SHOP OR HAVE A REGISTRY AT THIS PLACE!!!I love to support small business but not when they lie and deceive people. I will never recommend this store to anyone!!!
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May 2021 by Karynjvidal Vidal
They lure you to do a registry, offer you a 10% credit based on the purchases from your registry, and then ignore you when you ask for the credit. So much so that the man who owns the store will scream and curse at you accusing you of being in desperate need of money when trying to use the credit they promised you. He seriosly curses at you!
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April 2021 by Michael Bloom
Amazing high end selection of children’s furniture. They went above and beyond to make our experience exceed our expectations. Our babies room is just what we dreamed of!Thank you again!
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January 2021 by Brian Green
The sales team at this store is amazing!! They really understand how to create a special unique nursery..they also offer beautiful monograming of almost anything.Love this place!!!
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September 2020 by Haley M.
Had the best experience here. I was given a private appointment so no one else was shopping there with me. Made me feel so much safer with COVID. Natalie spent two hours with me, never rushed me, and went above and beyond showing me everything and every option. So friendly, not pushy and incredibly helpful and patient. I am very indecisive and she didn't get frustrated with it at all. Way better selection of furniture and finishes than other shops. Really a 5 star experience and would highly recommend.
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August 2020 by Kim
I would never go back there. #1 weekends require an appt, fine, I totally understand given everything that's going on - but then we were let in... If a place is by appt you expect it to be... #2 CLEAN. This was not the case. The place was a MESS and the employee was definitely apologetic, I very much understand rearranging or organizing but this leads me to the straw that broke the camel's back.The employee said we were #1 late to the game, she obviously doesn't understand people's customs which should be respected #2 she said everything in the store is custom and could take up to 4 months to order/make/deliver and that doesn't include any COVID related delays... #3 she would not stop talking or following us around. What she was scared of beats me cause it's not like we could steal a whole crib... #4 she kept telling us things were "expensive" which was ironic because the crib on my registry cost a lot more than the crib she was referring to and #5 finally she told us we should check out Pottery Barn. Do you care about your business? Or your employer's business? Do you care about your job or job security?I'll never go here again. The selection was terrible, the service was horrible, and the overall vibe gave me so much stress.
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August 2020 by Julie Mulvey
I tried coming to this store twice. The first time it showed the new hours due to covid they close at 3pm.. So I decided to come a second time before closing to find that the door was locked and there were people inside. I walked back to my car to call them to unlock the door. To my surprise the lady answered the phone and was extremely short with me. She continued to tell me more than once when I tried asking questions that she had 2 pregnant women in the store and they really should haven’t two of them in the store at one time. And that I really needed to call for an appointment and abruptly hung up on me. I don’t have an issue with making an appointment as I am too pregnant but I’d trying to let the lady know so I can just simply wait till they were done as I don’t live near this store at all. Nor did she good customer service by offering me any alternative options or even an appointment. she hung up in the middle of trying to speak. I will be taking my $12,000 nursery budget elsewhere. Also, don’t lie to your customers. When I walked up to the door there was clearly way more than 2 pregnant women in the store with a sales person
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August 2020 by Elizabeth Howse
Not a pleasant experience at all. Salesperson was extremely rude! We will be spending our money elsewhere.
