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December 2023 by Karen Smith
Love this place!!! Excellent customer service! Thank you Vinny for helping me choose the perfect office chair for me! I love it! Grateful for your customer service- not only did you lift the stress of choosing the right chair, you even made it a pleasant experience. You fitted the chair for me, and the tutorial of the chair’s features was very helpful.
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December 2023 by Helene Debardeleben
I did a review for Dina R. Now because I was not born part of the Generation Z or a new Millennial group. I don’t know what I’m doing. I place Dina name where my name should go. I would like to suggest that every customer that buys your products receives a survey. That way you’re not giving the customer homework. I travel a great deal and everyone emails me a survey, it’s easy no mistake and I don’t forget. It makes it so much easier. It’s like when I buy a new iPhone I have to find a 7 year to help me. It feels like extra homework. I know this is an easy fix because of all the new technology. Hope this help!
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November 2023 by Laura Blackman
I can’t say enough about Juan at the relax the back in boca! He just sold me my third zero gravity recliner! Love this chair it has helped me so much with my lower back injuries!! Service n product exemplary!
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November 2023 by HECTOR Davila
I love this store, they have great products. Also the staff is amazing. Craig Spencer helps you with anything you need, and answers questions you may have. Also, I needed a repair on my chair, and Vinny Alamo helped me with the repair. When I got my chair back from repair shop, Juan Gallo readjusted the chair to my liking. One again, the staff was outstanding!
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November 2023 by Strebor Yrrab
What a great store! We went to purchase a new desk chair and Kevin helped us. He was extremely helpful and knowledgeable. He guided us appropriately and I can’t wait for my new chair to be delivered.
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October 2023 by Dean Gordon
Such a friendly well run store. Vinny and Juan were very helpful to me in finding a new pillow for my neck. I highly recommend this store.
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October 2023 by Emiliz Kaplan
Purchased an amazing massage chair and I can't be happier with the service and the chair! Juan and Vinny helped me set up the delivery and Juan came into my house to teach me how to use it. I highly recommend Relax the Back.
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October 2023 by John Parady
Thank you Vinny for your excellent service on several orders over the years. Highly recommend Relax the Back for the best mattresses, massage chairs, and accessories.
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October 2023 by Dan C.
Destroyed stairwell and hallway during delivery and didn't fix it. Cost me $2k to fix. Do not purchase from here.
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September 2023 by Nicole Rengifo
Juan and Vinny were fantastic on my visit to the Boca Raton store! I was looking for a home office chair and they both made me understand the importance of a good chair for my back due to the long hours I spend sitting, I never thought about it and I am happy with my chair, it has changed my life when it comes to working. thanks Juan, Vinny and Relax the Back
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September 2023 by Elizabeth
Thank you Juan for helping me! My back pain is getting better and I finally able to spend a good amount of hours in my office char. I highly recommend this place. Thank you Juan!
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September 2023 by Ariana
craig and vinnie were incredibly helpful and kind. I have very bad arthritis in my neck and I’ve been not able to find a pillow for over four years and I read a sign on their store that fits you for a pillow. Vinny helped me try two different pillows to test them out and I finally found the pillow that has enabled me to finally sleep which I haven’t been able to do it for years. so thank you so much to relax the back, I 100%. Recommend them.
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July 2023 by Nancy S
Juan is the best! I understand all the great reviews on him. I was having a problem with getting a product, and the moment he found out about it he called personally to make it right. Fantastic customer service on his part, and can’t thank him enough.
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July 2023 by Nancy S.
Juan is the best! I understand all the great reviews on him. I was having a problem with getting a product, and the moment he found out about it he called personally to make it right. Fantastic customer service on his part, and can't thank him enough!
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July 2023 by Brian S.
I was there in the Boca Raton store and met Juan . I have arthritis in my neck and he was more than helpful and informative regarding what products would be useful in treating my problem. I made a small purchase off a neck massager and have been using it since I got it home. Perfect purchase. Thank you Juan for all your help. Definatly an asset to your company. See you for one of those massage chairs in the future. Brian SteinBoca Resident
