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July 2024 by Barbara Burdick
Sometimes drugs are not available for several days and although they publish that they have delivery, it doesn’t work. People are pleasant and try to be of service, good location.
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July 2024 by Ralph Iannelli
The blonde female pharmacist working today 7/3 is rude and condescending she also frivolous and without merit and a black eye to an otherwise class operation shame on you Publix to have someone mistreat disabled senior citizens!!!
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July 2024 by Nader Bahhur
Very good service
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May 2024 by Amazon Lorraine Amazon
Only pharmacy we use and very good,
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May 2024 by Pamela
These nice people are always there to help us with anything we need.
They go over and above to give us what we need to be healthy and safe♥️
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January 2024 by Jennifer Duffy
Very unhelpful, often out of medication. Some of staff is rude.
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November 2023 by Betty LaChaussee
Boca's best pharmacy! Chrystine and Matteo, the head pharmacists as well as Benson and all the staff members do a fantastic job. They explain the medication, fill orders lightning fast, are very friendly, and MOST IMPORTANT--HELP ME FIND THE LOWEST PRICES AND COUPONS EACH AND EVERY TIME I GO TO PAY!!! They always call me within 24 hrs. of my doctor appointment that my Rx is ready for pickup. Thank you Publix for having such a wonderful pharmacy and offering GREAT CUSTOMER SERVICE!!!
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November 2023 by E C.
My husband came to this public to pick up his prescription and they gave him a very hard time using a coupon from GoodRx. We've used them many many times at the Publix right near our house, but they were out of our medication. We've never had a problem using one of these GoodRx coupons before, but this Publix is absolutely ridiculous to work with
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October 2023 by Juliana DaSilva
I had a truly terrible experience at Publix at Westwinds of Boca, particularly with the pharmacist Matteo Vaccarella and the pharmacy assistant Elaine. I came in this morning to get assistance with my prescription and was treated with complete disrespect and hostility.Elaine, the pharmacist assistant, made an error by calling someone else ahead of me and then proceeded to ignore my explanations. When I requested to speak with the pharmacist, Matteo, I expected a professional and courteous response. However, he acted otherwise. He initially feigned misunderstanding and then escalated the situation by yelling at me loudly, causing great embarrassment and distress.To make matters worse, instead of addressing the issue calmly, Matteo stormed out of the pharmacy, leaving me feeling utterly disrespected and unwanted as a customer.I never expected to be treated in such a humiliating and unprofessional manner by a healthcare professional. It was an emotionally distressing experience that I hope no one else has to endure. I urge the management of Publix at Westwinds of Boca to address these issues promptly to ensure a more respectful and customer-friendly environment.I would strongly advise anyone seeking pharmacy services to consider their options carefully before choosing this location.
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October 2023 by Romano Dasilva
My wife had an unfortunate encounter with Assistant Pharmacy Manager Matteo Vaccarella. During her visit to the Publix at 9846 Glades Rd, Boca, She had some questions and concerns about my medication. However, we found Mr. Vaccarella's communication and managerial skills to be lacking.Mr. Vaccarella's demeanor during our interaction was far from what I expected from a professional in his position. He raised his voice and seemed impatient with her inquiries, which made her feel disrespected as a customer. I believe that effective communication and patience are essential qualities for someone in a managerial role.Furthermore, she was disappointed by Mr. Vaccarella's inability to resolve a relatively simple problem. We expected him to have the knowledge and expertise to assist me promptly, but I left the pharmacy feeling frustrated and unsatisfied.Lastly, Mr. Vaccarella's high temper during our encounter was concerning. It's important for individuals in customer-facing roles to maintain their composure, even in challenging situations, in order to provide a positive and supportive experience for customers.
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August 2023 by Mavjuda Salimova
Very disappointed with this pharmacy today. I won't write much. the first one was mistakenly given to me someone else's medicine, they answered me rudely and lost a lot of time to prove that they did not give me one of the medicines. At the same time, they proved to me that they had given away my medicine. As a result, they found my medicine in another box and did not even apologize. It is a pity that I do not have good English to prove my rights.
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June 2023 by Traci W.
This is my regular Publix that I visit just about every single time I go shopping. It's like half a mile from my house but even if it were further, I would still visit this Publix. The store itself is very large, always clean and has a great selection. Just with every Publix, there is a deli, bakery, And seafood section. But this Publix also has a nice prepared, food section and sub station, as well as a cheese section, salad and olive bar. They also have some bulk candies and nuts, a nice floral selection, and a pharmacy in this store. I've never had a problem with any of the groceries I bought being expired, or purchased spoiled meats or seafood. One occasion I did have a pretty nasty deli clerk, but I guess anyone could have a bad day! Overall a pleasant place to shop.
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March 2023 by Shirley De Langton
I want to thanks the the team. They provide five starts customer service. Thanks for helping the community.
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February 2023 by Alexi Y.
Had to pick up a cake for my birthday dinner quickly. Parking was a bit busy on a Thursday night, but not too bad.Walked in, found the bakery within eye distance to my right. Walked up to the cooler shelves and found the most beautifully decorated strawberry and peach cake!! Perfect for my birthday!! Most Publix do not have a cooler section to hrB a cake to ho, much less two sets of cooler cases!! I was very impressed!! I did not have to get the attention of a clerk to grab one behind a bakery case!! Quickly walked over to self checkout, scanned it, and paid within minutes!! This transaction took all of 6 minutes of my time!! The cake was a hit at my birthday and was delicious!!
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February 2023 by Jonathan M.
This place is solid for lunch! Head back to the deli and you will impressed!!! Order any sub! The tender sub is great, but I'm a fan of any sub!!!
