I placed a large order via the store’s designer Cristina. What a disaster! Communication, coordination, and attention to detail are all nonexistent. It would have been more cost-effective and productive to handle everything myself. I hope this review helps you not make the painful mistake I made.
November 2023
Terrible customer service (if they are even ever open).All other reviews are accurate.
September 2023
This store use to be so good! No longer! The current management is terrible and does not want to help the customers or they decide which customers to help and which ones they do not. Joan and Paula (sales associates) are the worst. I suggest Crate and Barrel! They have much nicer people working there and better prices.
