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June 2024 by 6radpremier
The people inside are nice people but the atm is horrible I went to with draw money and the atm canceled it and didn’t give me my money but took it from my bank
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May 2024 by Alex Belsha
Absolutely the worst branch. Went to go make a withdrawal on my account told me my id was fake and said they couldn't do anything about it.
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April 2024 by Joseph Donohue
Dion Brown went way above and beyond to get my issues fixed. Very impressed. Thanks
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March 2022 by Cierra J
I scheduled an appointment for 12pm on Tuesday and was confirmed. Then later that night was told by Walter that he wouldn’t be there at that time because of scheduling issues so then was moved at 2pm when he would be free. I showed up 10 minutes before and was not greeted at all. I sat down and 40 minutes later it was 2:30 and was still not greeted and saw that Walter was in a meeting with another young lady. Not only am I upset but disgusted because I had important matters to take care of. I wasted an hour of my time and did not get my things resolved and left still not have been seen for my scheduled time.
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March 2022 by Fernando R.
The whole bank is awful looking to move everything away from here the level of incompetence is truly impressive every level knows less than the one beneath it and they all seem to contradict one another while stating I can't help you. What a joke.
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December 2021 by Elon M.
Every single employee was rude, inattentive, and made it seem like they did not want to be there at all or help any guests. Waited an extra 20 minutes just because the employees didn't feel like working today and were sitting there ignoring the fact that there were waiting customers. Leaving Pnc because of this experience. Second time I've had a bad experience at this bank actually and I used to love Pnc more than any bank. December 29th, 2021. Also they love to let people cut in line ahead of people who have been there longer for absolutely no reason at all.
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November 2021 by Juan Juan salamanca
Neved had an issue until “Tony” arrived with his laziness and lack of customer service or common sense. Shouldn’t be hiring uneducated kids to handle people’s money.
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September 2021 by Deidrianna Duke
Very friendly, warm welcome!!
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June 2021 by b. d
This bank at this location has been much better than any others such as bank america, TD, chase, etc. of course as with all banks different locations have different workers, So experiences will vary, but everyone at this location has always been super helpful and friendlier than any other banks I have had in Boca over 20 years. TD and Chase are pretty good in Boca but TD always was horrible in Deerfield, and Bank of America is terrible every location. Again this PNC branch is TOP level.
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March 2021 by Blair Fuentes
The only PNC brand that I've never had a bad experience with. Which is a compliment, trust me.
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September 2020 by Smith J.
Came in before covid to apply for a new account. Their system seems a bit complicated and my information was inaccurately jotted down which caused me multiple trips and calls to start making transactions.
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August 2020 by Joe Cummiskey
I don't even want to give them one star!! If you look down at the other reviews like the woman Michelle, these employees are always rude, I have all my accounts at PNC and was shunned away when my daughter and I went to open up her first bank account. At that point I went to the branch at 18th and powerline and was greeted kindly by Christine, Amy helped my daughter and I open up her first bank account and was happy. This 2400 and Federal branch previously lost my business when I went to the Deerfield location and opened up a business account with Javier a while back. I will always drive 7 to 8 mi out of my way never to go to this branch, The employees are miserable!!
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August 2020 by bill disalvio
This bank at this location has been much better than any others such as bank america, TD, chase, etc. of course as with all banks different locations have different workers, So experiences will vary, but everyone at this location has always been super helpful and friendlier than any other banks I have had in Boca over 20 years. TD and Chase are pretty good in Boca but TD always was horrible in Deerfield, and Bank of America is terrible every location. Again this PNC branch is TOP level.
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August 2019 by Karen Buckley
The customer service here has always been wonderful!
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June 2019 by Michelle Grant
I would gave them .5 stars if I could. They are rude. I provided them all the information and still not released the money.
