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May 2024 by V BS
Service was great there. Friendly and polite. Picked up an online order and also ended up getting some other items.
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May 2024 by Susanne Hantman
Jimmy was so helpful to us. It was a great shopping experience.This was the boca location on glades .
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May 2024 by Luciane Cordeiro
I was looking at the ornamental fish. Good stock.
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May 2024 by Adem Cakir
Best service and pet shop
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May 2024 by A Mus3
This is such a great store with incredible employees who love my doggie so much and are loved back in return!Everyone is so friendly, helpful, and knowledgeable! Informative without being pushy-my favorite combo in a shopping experience.We enrolled in the monthly membership which pays for itself in food savings and helps a lot with our puppies recent leg injury treatments. The on site vet is amazing-my dog is not only not scared but thrilled to come in here after multiple diagnostic tests, x-rays, blood draws etc.100% recommend
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May 2024 by steve s
Great help in solving water issues
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May 2024 by DNL K
Very nice and courteous. Very expensive compared to Pet Smart and pet supermarket. Need more staff as we went 3 times in one week and had to search for staff to help us
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April 2024 by Guevara Diaz
I brought my dog in for bath and haircut with Beatriz. It was the WORST EXPERIENCE!!! An hour and a half later they call me to pick him up, when I arrived my dog was never groomed and he was wet. The groomer rushed to shave him while I was there and ended up cutting my dog. She didn't have the decency to tell me she cut him and I didn't realize until we got home my dog was in a corner crying/licking his wound. This Petco in Boca is the worst service and they barely even speak English. We will never be coming back here again and you shouldn't either if you want your dog injured
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November 2023 by Carlos F.
Good store with lots of popular items for your pets.If you need to train your dog, the onsite trainer, Edwin, is amazing. He's patient, fun, has a good personality and is great with the animals.
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November 2023 by Andy Aguilar
First time bringing my dog for grooming and probably the last time. Everything went great with the grooming however the issue came when we were trying to pay. The assistant manager or shift leader Parker should not be in a customer facing role. This is the most rude and entitled thinking person I have met. Throw them in the back in the warehouse away from people. Was rude to myself and I also saw them be rude to someone else!
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September 2023 by Sand S.
Lots of sale merchandise. Plus found plenty of treats variety for my puppy. Nice staff at the W. Boca location.
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September 2023 by Girl_vs_Big_World
Claudia, the groomer, added an extra “conditioner” charge I didn’t consent to and then insisted that it was required. When I asked the manager to take it off of the receipt, he told me that my dog breed requires it, when I asked him to show me where that’s included in Petco policy he got visibly frustrated, waved the charge and told me that I am banned from that location from now on. The haircut itself was ok, but not worth the terrible way I was treated.
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September 2023 by Loom Bands O.
Claudia, the groomer, added an extra "conditioner" charge I didn't consent to and then insisted that it was required. When I asked the manager to take it off of the receipt, he told me that my dog breed requires it, when I asked him to show me where that's included in Petco policy he got visibly frustrated, waved the charge and told me that I am banned from that location from now on. The haircut itself was ok, but not worth the terrible way I was treated.
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August 2023 by J R
I have been a Petco customer for many years. This was my second visit to this store. I have a store closer to my home, but this store has better variety in quality wet cat food. Your employee, Jordan, was extremely astute to notice my choice of wet cat food and suggested that I sign up for the Vital Care Premier program, which I did. Jordan and the rest of the staff were friendly and knowledgeable. I will be making the Boca Raton store my regular Petco from now on.
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August 2023 by L Newman
I like to place my order online. They let me know when it's ready and I go pick it up. There is a curbside pickup option also. Accurate, fast and easy. No need to check out because products arepurchased online.
