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February 2024 by Joshua H.
My wife and I went to pet supermarket in Deerfield and we fell in love with this rabbit. It was transferred from the location on NE 5th avenue in boca raton. The Deerfield beach location had the rabbit for 2 days. It was disgusting the way the boca location treated the rabbit. He was all matted so bad that he had to shaved down by the vet and his nails was long and he was also a little on skinny side. I will never shop at that location. Harry is in a good loving home with our other rabbits.
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February 2024 by Leah Haynie
I came in today hoping to get a betta fish. Before my recent betta fish passed away, I owned betta fish for years, and my last one lived over 5 years. When i started very respectfully asking questions to a worker about how my previous fish may have died, he told me to go do some research and denied my sale. i feel very disrespected by many aspects of the conversation being that i am a 19 year old female in this society. I had done a lot of research and I thought the fish was oxygen deprived so I was just asking questions and received the most utter disrespect. I live in an home overwhelmed with creatures and have always cared deeply for all living things, and I felt very underestimated today. All humans make mistakes and learn from them. Unfortunately, I made a mistake by choosing this pet store today. Don’t waste your time. There was absolutely no customers around me to witness this conversation and I wish there was.
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January 2024 by Matt Piatkowski (Matti Pi)
I really enjoyed this pet store. Lots of items to choose from for all types of pets.
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January 2024 by James
Brian the shift lead was incredibly kind and helpful, he knew the location of what I needed like the back of his hand and helped find the sweet potato chews my dog loves. The store is clean and is definitely one of the top in the area.Thank you!!!
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December 2023 by Kris
Brian was very pleasant and helpful. I just feel excellent customer service needs to be acknowledged. Thanks Brian?
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November 2023 by Neneee
I was in this store for 20 minutes today and received no help. I walked the store several times and seen only one person working the register and her name was Andrea. Every time I was going to ask her to help me with dog food she had a line up front. I literally waited and waited.. Eventually i gave up and left. Shame on this place for having one person working midday alone.
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November 2023 by colin s
It was my first time entering a Pet Supermarket. I was just looking around with my kids. A worker, Sam, came up to us and answered all of our questions. She was so patient and let our kids pet every animal. If you’re looking for a good pet store, go here. I recognized her because she used to work at an animal shelter. She was the one that would be willing to work with the aggressive animals. Amazing service!
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November 2023 by Wendy K.
Omg this is one of the BEST Pet Supermarkets I've ever been to. I've been a pet owner for years and whenever I can I will save Kitties needing a home. But Sam and Andrea are some of the sweetest and most helpful not to mention the most ANIMAL LOVING people I've met. They are PERFECT for the job here in the Boca Pet Supermarket at 1966 NE 5th Ave. Honestly I truly appreciate people like them as it restores my trust in people being that I deeply care about animals, all animals. They were amazing in caring for and getting adopted 2 adorable Kittens I found near my office in Fort Lauderdale. I vetted them with their shots and had them spayed and neutered. I cared for them for a few months before contacting Kitty Karma of Delray who helped me place them in the store here. I drive here from Fort Lauderdale specifically to see Sam and Andrea. Their LOVE for animals shows. Very sweet I'm forever appreciative! Save the animals!
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September 2023 by Michelle Ehlers
My daughter and I frequent this store. She is obsessed with animals but unfortunately allergic to most. So we pop in to visit the cats, bunnies, guinea pigs, birds and various other animals. A young man by the name of Derrick is usually working. Tonight, I had to take the time to express my gratitude to him. He is always willing to show my 4 year old whatever animal she wants to see up close and answer the gazillion questions that she ask. He does so very willingly and with a smile on his face. I have never experienced such kindness in a business. Thank you Derrick for making my little girls day every time we come in!
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August 2023 by Luiz L.
Me and my wife went to return a bunny because of its condition and as soon as we told jaylen(a girl that works at the place) she was super rude and gave us really bad attitude instead of just trying to comprehend us and help us out, don't matter the money because we didn't even receive a refund and that's fine because we just want the bunny to be ok, but her attitude and costumer service is horrible, if you go there go to anyone but her, she was super super rude.
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August 2023 by James M.
Store is convenient and easy parking . Store has dog Wash stations for use . $10 . The shop is organized well. Lots of products I use sold . The mmanger is super nice .
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July 2023 by Gissella Diaz
Shopping rain coats for my dogs
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June 2023 by Alyse R.
This store is amazing. The help we got for our Yorkie was spot on.. and many thanks to Leanne who gave great recommendations for our new pup. Definitely will be back at this particular location.
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June 2023 by Monika Tuttle
Went into the Pet Supermarket few days ago with my 4 kids and had the most amazing experience! Leanne, the assistant store manager, was so kind and patient with my kids— it blew me away! She answered ALL of their questions and let them see all of the animals. She is the perfect person for that position! Thank you Leanne- we will be back! You will be happy to know all 4 Beta fish that we both are still alive and well! ☺️
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June 2023 by Monika T.
Went into the Pet Supermarket few days ago with my 4 kids and had the most amazing experience! Leanne, the assistant store manager, was so kind and patient with my kids-- it blew me away! She answered ALL of their questions and let them see all of the animals. She is the perfect person for that position! Thank you Leanne- we will be back! (You will be happy to know all 4 Beta fish that we both are still alive and well! )
