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May 2024 by Vicki Stewart
They just upgraded the self-serve dog wash from beautifully tiled baths with stairs to metal tubs with a ramp that has a huge gap so much so that I would have to actually lift my 80 lb pet into the metal tub. The metal top has a very low profile on the front so I'm going to get soaking wet.
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May 2024 by Angela Curry
Always super friendly staff that of course remember me because im here so much.
I love the self serve dog wash. I bring my Shepard here all the time. I just wish prices didn't go up. But I like that they have everything you need available there, from towels, air dryer, shampoo, conditioner.
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April 2024 by Andrew Foreman
Frequently poorly staffed and/or inattentive staff spending time on their phones and not at the register.
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April 2024 by David Wicinski
Expensive
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April 2024 by Светлана Чугунова
Everything is just great!
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March 2024 by Kathleen Delgado
Please BEWARE of location! All of the kibble may be contaminated! I bought a Halo bag of dog food and there were shells around the bag and spiders as well. I didn’t think much of it at the time since it’s sealed, but once I kept inspecting the rest of the other dog kibble bags it seemed to all have the same bug shells on them. You wouldn’t believe what happened when I got home. I opened the halo bag of dog food AND A MOTH FLEW OUT. Upon more inspection I saw MORE MOTH SHELLS IN THE BAG! I don’t understand how a pet shop can be ran like that. They definitely need to have their store inspected for pests. Worst of all is that other people were buying food and maybe hadn’t noticed or inspected the kibble. I’m hoping dogs don’t get sick or pesticides in their stomach. PLEASE BEWARE!!!!
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February 2024 by Sherwin P. “The Official Money Coach” Brown
My dog Max and I absolutely love visiting this pet supermarket. It's consistently well-stocked with a wide variety of products, and the staff are always friendly and eager to help. Highly recommended for pet owners looking for a reliable shopping destination
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February 2024 by Joshua H.
My wife and I went to pet supermarket in Deerfield and we fell in love with this rabbit. It was transferred from the location on NE 5th avenue in boca raton. The Deerfield beach location had the rabbit for 2 days. It was disgusting the way the boca location treated the rabbit. He was all matted so bad that he had to shaved down by the vet and his nails was long and he was also a little on skinny side. I will never shop at that location. Harry is in a good loving home with our other rabbits.
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February 2024 by Leah Haynie
I came in today hoping to get a betta fish. Before my recent betta fish passed away, I owned betta fish for years, and my last one lived over 5 years. When i started very respectfully asking questions to a worker about how my previous fish may have died, he told me to go do some research and denied my sale. i feel very disrespected by many aspects of the conversation being that i am a 19 year old female in this society. I had done a lot of research and I thought the fish was oxygen deprived so I was just asking questions and received the most utter disrespect. I live in an home overwhelmed with creatures and have always cared deeply for all living things, and I felt very underestimated today. All humans make mistakes and learn from them. Unfortunately, I made a mistake by choosing this pet store today. Don’t waste your time. There was absolutely no customers around me to witness this conversation and I wish there was.
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January 2024 by Matt Piatkowski (Matti Pi)
I really enjoyed this pet store. Lots of items to choose from for all types of pets.
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January 2024 by James
Brian the shift lead was incredibly kind and helpful, he knew the location of what I needed like the back of his hand and helped find the sweet potato chews my dog loves. The store is clean and is definitely one of the top in the area.Thank you!!!
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December 2023 by Kris
Brian was very pleasant and helpful. I just feel excellent customer service needs to be acknowledged. Thanks Brian?
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November 2023 by a1babbyy
I was in this store for 20 minutes today and received no help. I walked the store several times and seen only one person working the register and her name was Andrea. Every time I was going to ask her to help me with dog food she had a line up front. I literally waited and waited.. Eventually i gave up and left. Shame on this place for having one person working midday alone.
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November 2023 by Neneee
I was in this store for 20 minutes today and received no help. I walked the store several times and seen only one person working the register and her name was Andrea. Every time I was going to ask her to help me with dog food she had a line up front. I literally waited and waited.. Eventually i gave up and left. Shame on this place for having one person working midday alone.
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November 2023 by colin s
It was my first time entering a Pet Supermarket. I was just looking around with my kids. A worker, Sam, came up to us and answered all of our questions. She was so patient and let our kids pet every animal. If you’re looking for a good pet store, go here. I recognized her because she used to work at an animal shelter. She was the one that would be willing to work with the aggressive animals. Amazing service!
