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October 2023 by A B
Karla went above and beyond in helping with my Uhaul. Highly recommend this location for rental. Everyone was friendly and professional. Superior staff. My dog Trevor says thank you too!! You guys were really helpful on a stressful day. 5 ⭐️ ⭐️⭐️⭐️⭐️
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July 2023 by Joni C.
I dropped off a USPS package to be sent priority with prepaid label attached on 07/20/23. Pakmail Boca Raton said they could ship it for me and it would arrive on 07/25/23. When it didn't arrive, I tracked the package and discovered it had NOT been scanned and wasn't showing it had been received or was in transit. After calling the Pakmail location, they advised that they do NOT scan the USPS shipments, that USPS usually does NOT scan anything until it reaches a hub and there is no way of knowing where it is or when it will arrive. Days later, after stopping in and asking again, I was told that this location is NOT responsible for any package and had no way of tracking, so I was just out of luck. Later that day, I called and asked if they could just look around their office to see if it was misplaced and they said they would NOT waste their time looking. I called USPS for assistance and they could not help since it was not dropped off at a USPS official location.Very disappointing and I will never use any Pakmail ever again.
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June 2022 by Rick G.
The team at this location is literally an All-Star group of people who are very conscientious and always have a smile when I pick up any items or send anything out!After using this location for nearly two years, I can honestly say that this team at this location beats virtually any UPS store I have ever visited by leaps and bounds.If you're in the Boca area, this is the place to send or receive any packages -- and rest assured that this team will make sure it gets done right.Further, if you use the iPostal1 system or app, they are a certified location for use with business addresses or additional addresses for deliveries of any kind.????Definitely highly recommend!! ???
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May 2022 by Sheldon Adderley
Gustavo, Jeannie, Carla was amazing job . They are very efficient, fast and courteous. They make me feel and home. Love this shipping company.
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April 2022 by Cristina Fernandez
Perfect service, very good communication with the company from the first moment. The transport of the package to Spain without any kind of incident and the management of the same impeccable. A very recommendable transport service company.
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December 2021 by Joseph Saavedra
I truly appreciate their kindness and professional approach to our needs. Always willing to help and go above and beyond for their clients. Thanks for the great service you provide?
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November 2021 by Mitch Smith
I was shipping some family furniture heirlooms from out of state. Pak Mail was the local handler. They did an outstanding job of getting all the items including large dressers up to my small 4th floor storage unit and placing everything to get full use of the 5'x7' space. First class operation!!!
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September 2021 by Georges van Baelen
Excellent support and superior service. PakMail worked with me every step of the way to get a valuable (and fragile) package through the complicated customs process in Portugal. The artwork was packed professionally and the piece arrived in pristine condition in a very short time after shipping it to Europe.
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August 2021 by Robin Sladen
I recently inherited a 100 lb. marble sculpture that was being held at an acquaintance’s home in Boynton Beach, Florida. Rodrigo at Pak Mail had to coordinate the pick up with the acquaintance, then crate and ship it to Chicago. Every single step of the process went smoothly, and Rodrigo (and everyone else I spoke to at Pac Mail) were professional, patient and friendly. I couldn’t recommend this business more highly. Thanks!
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August 2021 by Thomas Davis
I am out of state in N.C. and needed a piece of sensitive vintage electronics picked up in nearby Deerfield, packed and then shipped to me. I called PakMail and spoke to Karla. I emailed the weight and dimensions of the device along with a stock photo. I gave them what I felt were aggressive packaging guidelines, was given a quote which I approved. My mint audio gear was picked up and packaged to my exact specifications. It could have survived being thrown from a moving delivery truck. It arrived in perfect condition. I've had less than stellar packaging from various other people I purchase things from. I must say this was about as painless as it gets. I'd give 7 stars if that were a thing. This is how it's done people!!
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July 2021 by Jeffrey Collins
Rodrigo, Karla, and their team could double as art handlers. They did a careful and creative job packing awkwardly shaped items for safe delivery at fair prices. Strongly recommended for auction house or other custom pack-and-ship work.
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July 2021 by Anthony Hopkins
Very happy with overall service. Easy to communicate with.Very impressed with quality of packing . One of the best and most professionally packed item that I have receivedHighly recommended.
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July 2021 by K Johnson
My shipment arrived today in Melbourne, Australia. So much care was taken with the packaging- I couldn’t be happier. Thank you so much for your service.
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March 2021 by laura finn
My experience with Pakmail in Boca Raton was amazing. I came in very frazzled, having tried a different packing and shipping co. in the area, where the expense and time needed was exorbitant. The help I received was kind and competent. My package was large and fragile and he packed it beautifully. When he said it would arrive in 3 days, I didn't believe him! But it did! and it was in excellent shape. It was a tremendous relief when I walked out the door, feeling extremely well taken care of.
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January 2021 by merrie harrison
Rod, Karla and the team at Pak Mail Boca were awesome!!! They helped us navigate the choices of shipment methods that were most appropriate and the insurance needed. They were patient with the changes in our schedule and shipping details. Always cheerful and happy to help, they made the pickup happen the night before a holiday when it needed to be done EVEN THOUGH it was our delay that made it difficult. The historic, one of a kind piece - a glass top wooden base table arrived in perfect condition. The history will be preserved! We couldn't be happier!!!- Merrie H.