-
August 2024 by Alina T
I had a great experience at MyEyeDoctor. The staff was very friendly and helpful. Highly recommend
-
August 2024 by Dubravka Kadribasic
Extremely patient and professional staff! Casey handled the insurance within seconds, and Wendy took the order, together with all its modifications, with a smile, while Angel stepped in to resolve a computer issue, thus showing great teamwork and confirming a great experience. Thank you all.
-
June 2024 by Linsie Snyder
They cancelled my appointment with less than a 24 hour notice because the “doctor had something come up” and told me they could not get me scheduled for another 3 weeks when they are the ones cancelling on me. Unprofessional.
-
May 2024 by Guido Intriago
Al Morano, thank you so much for taking care of me, you went above and beyond. You have earned my loyalty to you and to @MyEyeDr Boca Raton. Overall, excellent customer service at this store.
-
May 2024 by Karen Koonin
It's all about how a problem is solved. I ordered lenses 2 months ago. I had an accident and need to have one of the lenses done again. When I called, I spoke with General Manager Angel, who pulled my file/information and submitted it the order. I received a call back a few minutes later, and he stated that my order was from 2 years ago and that the insurance no longer covers my request. Red flag - I ordered it this item 2 months ago - He "goes back into my file" and allegedly doesn't find anything. After another couple of seconds, he states that I didn't purchase insurance. Mind you, I always do for me and other members of the family. Not to mention they alway upsell this service, which I always get. I tell him that I always request the service and that it's possible his employee could've made a mistake (it happens), to which he answers with nasty attitude and now talking over me "We don't make mistakes". Really? Clearly, you do because you started pulling the wrong order from 2 years ago that also had insurance. Bottom line, he refused to assist me or offer a solution where he was just talking over me, raising his voice (not yelling), but definitely rude. I just hung up. After 14 years of going there. I'm done.
-
April 2024 by Stuart Roth
My experience with doctor and eyeglass technician as well as Administrative Staff was excellent.
I highly recommend myeyeDr.
-
March 2024 by Nicole Sawicki
MyEyeDr off Yamato is truly amazing. Every time I have an appointment there, it is great experience. The team is very knowledgeable and patient with my questions and/or concerns. Most recently, they were very helpful when I was experiencing an issue with my contacts. The entire team went above and beyond for me.Friendly and highly competent team at this location. I would give them my highest recommendation always! Thank you ?
-
March 2024 by Mia Passerino
This location is amazing! The staff is so friendly and they helped me decide on what to get (as I am very indecisive) thank you to Casey and Paul especially!! They’re awesome
-
December 2023 by mbotaola
I don't live nearby but I come for the good service. Casey, the assistant, is a warm person who is always in a good mood and eager to help. Doctor Hagsa Mohiuddi is an excellent professional, in a few minutes she corrected what was missing in my vision. I highly recommend this place.
-
November 2023 by Crystal Eberabach
Al has been taking care of me and my husbands sight for years! Best service, best fittings, best discount finder ever!
-
September 2023 by C Scott Schiebel
Friendly people, good service.
-
September 2023 by Diana Cardona
they are the best, I love the attention and everyone out there
-
August 2023 by Elizabeth Newman
MyEyeDr in Boca is the best! Dr. M is so warm and Al is always ready to help choose frames and will ensure they are adjusted frames just right. T.K went above and beyond, spending extra time with me to ensure I got the most use of my benefits. I am very appreciative for all of your help and wish I knew about the office years ago!
-
July 2023 by Terry L.
We have since resolved the billing issues in my favor. Be diligent in all your future business.
-
April 2023 by HG
Everyone my mom had contact with was amazing with her from the receptionist, to the doctor to the gentleman (Ryan) that helped her pick out glasses. Kind staff, great care and fair prices
