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January 2024 by Dolly B.
I wear a 10 N. Almost impossible to find shoes, so I went to Marni's. Salesman Justin was very nice and helpful. When I tried shoes on at home, one pair was not comfortable. I exchanged them for another size without a problem. I will be back for summer shoes, especially when they have their sale. Other stores only carry medium widths and I walk out of them. Van Eli has always been a good last for me. Price is about what other stores charge or a little more, but the quality is excellent and I can't find narrow widths anywhere else.***** for some reason I can only post one star, but I give the store a five star review. five stars Five stars
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August 2023 by Debra B
On July 9 th I purchased a Carla Mancini Purse.I had the purse only a month when the stiching on the tassel came off. I took it to a shoe shop repair and they stiched it back for me. today I notice stiching is coming off on the inside of the purse now. this was not a cheap purse.i will never buy a Carla Mancini purse again. Marmi said they would give me 10 percent off on my next purchase.
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January 2023 by Rachel B.
I went back to the shop to get something I had seen earlier and someone who works there was leaving the store when I got there before the store closed and told me they were closed even though the store hours are listed as otherwise.
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October 2022 by Jill G.
Just was in the store .. sales person could not even say hello .. didn't ask if I needed help., never engaged with me .., was putting on her shoes and doing her lipstick.. I manage a retail store in this town and if my employee did that .. they would be gone
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April 2022 by H D
There were 2 clerks in the boutique today. You don't have a welcoming experience. If the owners knew they would be very disappointed. One has been a clerk for 20 something years. She was so rude. Ugh.
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December 2021 by Alexa S
Had an issue with a pair of shoes and as I was explaining it to the employees they were very obnoxious. Honestly not worth coming here. Someone else came in to return something and they were rude to the customer as well.
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September 2021 by Nancy A.
I walked into the store today to look for sandals. The girl behind the counter was on her cellphone with her friend and completely ignored me. I asked her a question and she quickly answered me and proceeded to continue talking and go to the back of the store!! Never asked if I wanted to see the shoes in my size. So rude!!!
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May 2021 by Sandra G.
Beware, all sales are Final with no exceptions even if it hurts... During my visit the Assistant Manager noticed my bunion and tried to hand me the left shoe to try on instead. When it seems the shoe fit the right I decided to purchase. He quickly stamped the receipt (Final Sale, No Exceptions) but folded it immediately. I think he knew I would have discomfort once I wore them around my house. I wont shop there again. Nordstrom has the best policy for Customer Service.
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January 2020 by Kandice Allen
Incredibly nasty Clark and horrible service all around. I was there on Saturday, January 25, 2020 around 8:30 PM. The store clerk that was there was rude, unprofessional, and insured that both myself and anyone I know will never go back.
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January 2020 by Alene C.
I don't often enjoy shopping for shoes, but had a great experience at Marmi! Sammi helped me with my purchase. She was knowledgeable, very friendly, and knows her styles! I am very happy with my purchase. Yes, you can find less expensive shoes elsewhere, but Marmi offers great quality, and comfort. Two important qualities for this shoe shopper!
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November 2019 by Fran D.
I buy almost all my shoes at Marmi at the town Center in Boca Raton. Their shoes are very stylish. They have all widths and I am a narrow width. The sales person who helps me is "Pretty" (that is her name). She is great. She knows what will be comfortable and is very helpful. I recently bought a pair of fashion sneakers. They look great and are very comfortable. Great store. Highly recommended
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May 2019 by Jo Ann E.
I stopped in a Marmi to find a pair of basic black pumps. Barry Rubin, the assistant manager, turned what might have been a lackluster experience into a very positive one. He was able to show me several styles that were what I was seeking and that also flattered my foot. I felt no sales pressure; I was clearly working with someone who knew his stock and knew how to address the customer's needs. I am so glad I stopped by, and I love my purchase: the shoes are much more attractive on my foot than the style I had originally requested. Thank you, Barry!
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April 2019 by Susan C.
Barry Rubin at Marmi makes the experience so wonderful!Run there! They have the most wonderful service and the most wonderful shoes and pocketbooks! You don't have to go to any of the big box stores... just go to staight to Marmi!
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January 2018 by Ashley Halpern
Just visited this store. Felt very rushed and service was not friendly. Unfortunately the shoes I liked didn't work out. I said thank you repeatedly to the woman and she either really cannot hear or was ignoring me. I said thank you at least 4 times and she sarcastically said you're welcome in return. Oh well
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July 2016 by Silvia Nachamie
On July 1st 2016, I went up to Marmi in the Town Center. I had not been shopping for quite some time. and I needed shoes. I had been ill. I was waited on by a lovely person called Sammy Lynch. She made my day. I have not gotten back to 100% strength and really needed help, without saying so. Sammy made it so pleasant and enjoyable to shop in the store. She couldn't have given me better service. I was able to find 2 pairs of shoes. One pair had to be ordered. She made it so easy for me. She suggested that I wait for her call to go into the store again. Both pairs are the same in different colors. The beige were ordered. She stated that I will probably need l little stretching in the toe area like the other pair. I will wait for my order to arrive and she will call me. I will go into the store,they will b e stretched and all will be done. I also stated that I will go with my daughter. My daughter could use some shoes. She told me that she will take good care of my daughter as well. Thank you for having people in your store that give such excellent service. Silvia Nachamie
