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January 2023
i called 3 times to have my package ready for pickup and they continued to ship it out. I was in a hurry and needed this package immediately, now it won't arrive on time. clearly not listening to their customers!
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November 2021
One person working intake? Especially during a weekday? Utterly ridiculous. Sure, the staff is friendly; but no one wants to wait for an extended period of time during the workday to ship one package. Get it together, FedEx.
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November 2021
Horrible customer service employees are not familiar with shipping process. Over 15 years working for FedEx, was told FedEx website wasn't accurate information. Was basically told to call customer service and the employees didn't want to help me!