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January 2024 by Miritza Cooper
I book at the boca Raton location and the service was great fast and easy the manager and staff was so helpful and friendly I actually booking again.
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January 2024 by Rich Feffer
5 star experience at enterprise in Boca Raton. Very efficient check in and check out process. Good car good price.And excellent customer service from local staff.
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January 2024 by joan maxson
Very professional and cordial.
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January 2024 by Tim Norvill
Very nice location near the Brightline train station, the office staff was very nice and helpful, would definitely use them again
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January 2024 by Rob Zeigen
As far as customer service, the personnel and office were great. No complaints there. The car however was a different situation. It was a 2022 Mustang convertible with 40,000 miles. The car must not have been maintained very well because it did not shift nicely, it’s surged a lot. When I opened the convertible and then closed it, the rear windows would not go up all the way. They had to be pulled up by hand to fully close. I needed to take the car on the weekend trip, so I loaded it up with everything I needed went to start the car and it was dead. I was told since I declined roadside assistance, I would have to pay to have the car boosted. Come on now, it’s not my car!! Why should I pay for a car? It’s not mine. The fact that it would not start was not my fault. Luckily the bill for the car was being paid by the insurance company so they agreed to pay the roadside fee. On top of all this, I was supposed to return the car With an empty tank. Just prior to the weekend, because I was going to take a long trip, I filled it with premium gasoline. I couldn’t wait for roadside assistance, so I just use another vehicle. The car was returned on Monday with a full tank. It was a waste of my money!
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January 2024 by Tania Alidina
They are very conveniently located just a quick walk from the brightline.I was helped quickly and the care was great. Would continue to rent from this branch!
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December 2023 by D Kong
I have a reservation due to an accident. I was told after I drop off my car that id have to schedule a time to pick up my car...... how am i suppose to get there if i dropped off my car..... I have been on hold for 40 minutes now and no answer. I have a friend calling to get someone too and NO ANSWER. HOW AM I SUPPOSE TO GET THE CAR IF I DROP MINE OFF AT THE BODY SHOP?! NO CUSTOMER SERVICE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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December 2023 by Jason Pepitone
RUINED MY FAMILY THANKSGIVING TRIP! WE HAD THE WORST EXPERIENCE! HORRIBLE MANAGEMENT AND RUDE STAFF! THEY DIDN'T HAVE THE CAR WHEN I RESERVED IT A MONTH IN ADVANCE AND OFFERED NO RESOLUTION TO MY SITUATION! THEIR MESS UP HAS COST US THOUSANDS OF $$$ IN PLANNING! DON'T GO HERE!!
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December 2023 by Mark Kasprow
Arrived on 11/18, to pick up a vehicle I reserved in October. I was told no vehicle was available and there would not be a vehicle available at all. Enterprise called me on 11/17, to confirm the reservation as well. Unbelievably frustrating to arrive and be told sorry, nothing we can do.
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December 2023 by Adam Bergman
Reserved a pickup truck to pick up some landscaping. Enterprise called 2 days before to confirm. When I show up at the site, they see the reservation, but don't have the truck. Representative didn't seem to care much. Will never return to Enterprise Rent A Car.
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December 2023 by ana maria grau
Nice experience nice costumer service
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November 2023 by Jason P.
ruined my family thanksgiving trip! we had the worst experience! horrible management and rude staff! they didn't have the car when i reserved it a month in advance and offered no resolution to my situation! their mess up has cost us thousands of $$$ in planning! don't go here!!
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November 2023 by Sydney Bird
Shout out to the manager Louise. She is the most professional and kind employee I’ve worked with while needing a rental car. When I first picked up the car, they were severely short staffed but Louise took care of everyone! Fantastic attitude and she definitely deserves a raise!!
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November 2023 by sheila geiger
everything went smoothly ?
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November 2023 by richard harris
Rented and returned at downtown Boca Raton location, all went great! Customer service was great, branch manager Louise Williams was exceptional. We will be back!
