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August 2023 by Alisa Belova
Worst customer service I've ever had at Eileen Fisher. I wish girls from Eileen Fisher Boston's store worked here or at least taught them how to work with customers.
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June 2023 by Terri Lyn
Sales women were great with my mother who is sick with Alzheimer’s. Very nice clothing too
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May 2023 by Beth F.
My wife and I just had the best shopping experience EVER!!!!!The salespeople were amazing .Not only were they helpful they were patient .They knew there merchandise and just about everything they helped us choose was perfect .Couldn't be happier !!!!!!
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April 2023 by Carol M
This was my first time visiting the Company Store, and although I did not purchase anything, I would return. Here are a few pointers. It is not EF’s full retail line store. They sell merchandise from one season to several seasons past along with EF’s Renew or gently used clothing. The salesperson told me that they receive some brand new merchandise 4-12 weeks after its first appearance online or in the NY retail stores. The prices were marked down from approximately 20-50% off. Some items were on Clearance or had a No Return ticket. There were plenty of Petite and Regular sizes, but a much smaller quantity of Plus sizes. There was a small selection of shoes and scarves. Some ladies were stocking in the back, and I could see that the area was large and well-organized. So, you might get lucky and find an off-season item at a more reasonable price. The salesladies were very polite and helpful.
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March 2023 by Rima Reitblat
Great service..shopping in Eileen Fisher for 30+years..universal clothes always in fashion
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December 2022 by Rene Sikora
Worst on line customer service no customer service agents available ever!!I respond to the emails and they keep sending emails back stating “that they have not heard back from me.” I have the 20 emails I have sent them repeatedly !!I have been waiting 8 weeks since I returned my merchandise with the label sent to me by Eileen Fisher!!!! Outrageous, I have never experienced this with any company prior.
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October 2022 by joanne m
Visited about a month ago and the experience was great. Called today for a price check and the person answering the phone was rude and made it clear she did not want to help me. It was 1 item and I did not have a style number. I was going to look for it but after the initial few sentences I decided to forget about it. Please work with whoever answered at 10:25 am on 10/10/2022 on their phone etiquette. Talking down to customers and taking an offensive tone is uncalled for. If I answered her the way she sole to me, she’d have been upset. Not to mention the over $1000 I just spent there. Shameful.
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June 2022 by Janet B.
I used to love their product and designs, but this is a strange store I had a strange experience. Drove 45 min to go to this store. Posted on door masks NOT required. Now I had intentions of spending hundreds of dollars there. So upon arriving I enquired of the UNMASKED mgr would he mind if I used the restroom since I drove all this way, His reply, " it's closed Because of Covid, but you can go to fresh market. Huh??? Let's be smart and follow the science. You handled multiple Pieces Of Clothing I brought in, yet it's not safe to use your restroom??? Needless to say I didn't shop very long. I guess a single stall restroom isn't safe but a multi one is? Future I'll ski their ignorant store. I'll just stay closer and to home and shop.
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February 2022 by Judy Tasch
First and last visit. Two customers, 4 employees and no one can help? Poor size selections, and an over abundance of heavy wool sweaters and other garments better suited to cold climates. Very disappointing experience.
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February 2022 by Alice Sherwood
If you like Eileen clothes, make your way to Boca for some amazing deals. Staff is friendly and helpful and you might score a one of a kind garment off the rack.
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August 2021 by Lucia Di
Great store with all Eileen fisher clothing and shoes and accessories. They have extra 25 percent off sales and they have petite sizes.
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April 2021 by Camille Mauro Buffa
Joseph & the staff are friendly helpful & professionalThe store is always impeccable clean.I have been wearing Eileen Fisher for 15 years....Classic style fabulous fabrics!!Camille
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December 2020 by Ivan Amron
Nice place to shop. One of my wifes favorite.Today she bought 3 pairs of pants and a scarf. She is very happy for the moment.
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March 2020 by gail lavine
I love the clothes & prices
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March 2020 by Natalia Vulf
Loved the store, will return.Also, the customer service is a Top Notch!!!!Thank you very much.
