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March 2024 by H Jessica I
I had a great experience with CubeSmart in West Boca Raton until my unit was flooded twice! After the first time it was flooded none of my things were severely damaged, but recently my unit was flooded again and I lost about 10 boxes worth of items plus albums and paintings that cannot be replaced. I’m extremely upset. After reading other reviews this is not the first time this has happened. Why can’t they ever fix the roof problem for good so people don’t have to constantly deal with this. They raise the rent whenever they feel like it, but nothing is improved. I feel bamboozled, betrayed and taken advantage of. They continue to rent units to people when they know they have a horrible roof/flooding problem when it rains. This happens specifically on the second floor so beware. I had to request to move units but was given only 24hrs to do so. Since this was not a move I planned I had to move, document, dry, clean and salvage anything I could by myself. Plus they have a rodent problem, I’ve seen a lot of droppings which have yet to be addressed. I no longer trust this company. I will eventually look for another storage company to move to.
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February 2024 by Steven Cohen
I arranged space at the Boca Raton store. Christian was most professional and provided me with excellent service. His assistance in going through the paperwork was efficient and clear. I could not have asked for a better experience.
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January 2024 by EXCELLENCE FLOORING
Very very expensive and it’s not a safe place someone opened my trailer and stole my tools and the place is not responding for nothing And that same night more than 40 units were opened in the same place and nothing happened they didn't respond to anyone
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December 2023 by Sharon Rosenzweig
Gentleman who helped was a delight to deal with-knowledgeable and very helpful
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December 2023 by Mel Phillips
GREAT SERVICE !!!Competitive prices !
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December 2023 by Lynsyd Holder
Mically was very helpful and extremely professional. I was undecided which company to go with but after speaking with this Manager my decision was made to do business with Mically.
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December 2023 by Jessica Rosado
Facility was in very good condition each time my mom and I went. Chris helped us pick the right size for what we needed, very knowledgeable!
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November 2023 by Lisa Merry
Mark was very helpful.
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November 2023 by Jelitza Sandoval
Thank you chris for a great service provided
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November 2023 by Wilfredo Valentin
Great service from manager Chris.definitely would recommend due. To the service provided
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November 2023 by jenny ortiz
Chris is absolutely amazing he took his time during my stressful time looking for storage. I did not know where to start he helped me every step of the way. Love this place
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November 2023 by Anja Dmytriw
Very competent, fast and reliable manager of thr place. Awesomely customer oriented. ?
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November 2023 by Alexa Rodriguez
I will recommend this facility Christian is great and knowledgeable
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October 2023 by Donna Rabadan
The manager was friendly and very helpful with discounts and tips. He was watchful of the property snd he made the process super easy and quick . Great service !
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October 2023 by Lisa Fernandez
Mark was great. He is very helpful, friendly and funny.
