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October 2024 by Chris Rodgers
Shout out to Alex. Thank you for getting the job done ?. Your the best ☺️.
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August 2024 by Bruce Ballen
My name is Bruce ballen sidney Jeffers came to tow my car he did not have to two it he fixed my problem he save me a to n of money he has to be complement
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July 2024 by Heather Parsons
Great service
Came late night for towing
Was fast & professional
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July 2024 by Jonathan Chames
Vincent was the man. He was very nice and accommodating. Ask for Vincent!
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June 2024 by Lucas Lomelli
City Towing just left with my vehicle. I had to file a roadside claim with Geico after an electrical issue left my vehicle disabled in a parking lot. It was a busy day with heavy rain the night before and I already had another tow company just not show up.
City Towing dispatch called me twice - once to let me know they were able to come out and it would be about 30-45 min, and again when they were running a little behind to let me know the driver would be there shortly. Great to hear from them to assure me I am still a priority.
Mo was the driver he was very friendly and asked me a few questions. He was knowledgeable about the shop I was towing to and allowed me to take some time to remove items from my car. He was quick to hook up and after handing him the keys and was gone in 15 min.
If I ever need towing again, this is the ONLY company I would call.
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June 2024 by Michael Baron
There is a reason this company has only a 1.9 rating. They are horrible and dishonest. I had my car towed in an emergency situation while rushing my wife to the hospital. The driver told me that there would be a $14 surcharge because it was being towed 2 miles over the $5 limit. I was rushing her into the hospital and just assumed that it would go on my AAA bill. When the driver called me while I was in with the surgeon and demanded the $14 I told him that he should have collected from me before he left. The garage owner where the car was towed is a friend. So, I told him to go inside and collect from the owner. He told me that I must pay. I had to go back into the surgeon's office and they impounded my car and charged me over $70 in fees. When I complained to AAA and they checked out my story the owner said that I never told that to his driver. When I got to the impound lot, the owner of the business told me only the driver can pay. This is a really deceitful way to pick up an impound fee as well as an extra tow fee and surcharge. My advice, STAY AWAY. They also own a company called Interstate Towing..
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June 2024 by Albert Stepniak
⭐⭐⭐⭐⭐
I recently had a dead battery in my car and called AAA, where I'm a member. They dispatched The Duke from Interstate Towing. He arrived literally within a few minutes and was very courteous. He replaced the battery in a professional manner. I'm extremely satisfied with The Duke's service. Highly recommend!
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June 2024 by Robert Gordon
One hour estimate = two hour arrival.
Dispatcher said they’d swap my battery. Driver said they wouldn’t. Called the office and some random guy said they wouldn’t and said I was lying. I wouldn’t sit around for two hours for a jump which any Floridian would happily provide.
These guys are both useless and dishonest.
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March 2024 by Verle Cox
Illegally towed my car
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March 2024 by Jay Dunaway
Towed my motorcycle and dropped it!!!! Cracked the fairings had oil leaking out dented the gas tank!!!! Complete scam of a "business" total joke. Contacted a lawyer immediately. Surprised AAA or anyone else uses this poor excuse for a company.
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February 2024 by Foster LeBeau Harrison
The guy got named Alvin that works for them, goes around doing side business using their truck and asking for cash to put your vehicle down…. If you pay him $100 cash he will put your vehicle down, Very sketch, wouldn’t use them!
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February 2024 by Alex Guile
Had my car here towed after an accident. They told me I couldn't go in to get my stuff out of it until I paid them, which I later found out is illegal. And my radio was stolen out of the car while here. They told me I had to talk to their manager but he was never there when they said he was and would not return our calls. Honestly I believe they stole it 100%Honestly abandoning your car is a better option than using these people.
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January 2024 by Felix Guzman LMT
Arrived 10 minutes sooner then expected, driver was considerate and very kind, even the receptionist was super accommodating.
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January 2024 by Mitch Alan
Good courteous service. Was about 80 minutes from contacting them until they arrived at my house.
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January 2024 by Sue
I have worked on the property of a condo community in Boca for 2 years now. There are some months I call City Towing 4 or 5 times for unauthorized or inoperable vehicles. Customer service (dispatch) and the drivers are always professional, prompt and courteous.100% satisfied with City Towing
