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January 2024 by James Zandlo
I left my walking cane in your bank in Boca Ratan after making a $ 10,000.00 transaction Dec. 23 . I live in Bonita Springs, Florida. I called the bank and they have it. I’m handicapped. They told me they could not send it . I’m going in for hip surgery today, I’m 80 years old. I don’t have any contacts who can pick it up for me. After being a customer for 27 years l am disappointed by the person who made the decision. Regards. Jill Zandlo
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December 2023 by Candy Rita Perez
Excellent attendance
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January 2023 by Hamza Abbasi
I went there to open a new checking account. This was my first experience with a US bank. I was a little afraid as I new in the country.However Jeremy made it very easy. He was super friendly and answered my questions very patiently.Overall my experience was very pleasant. The staff there is very professional and super friendly.International students from FAU with a F or J visa should definitely open their bank account here.
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December 2022 by Pam Bilfeld
Very calm & welcoming atmosphere. Jeremy, Asst. VP Banker is amazing. He was patient and thorough and helped me with all of my banking needs. Would highly recommend this Branch.
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July 2022 by Dale Neumann
banker on duty did not verify where new bank card would be mailed to for my step sons new chase account and card was incorrectly mailed to wrong address .. address was corrected ? incorrectly a second time and bankcard issued to WRONG address by same bank representative . called 800 customer support and his mother corrected the mailing address a third time today .. three weeks later and card is now hopefully arriving to correct address by mid July . we opened the account juneteenth . whats wrong here ?? computer ? agent ? procedure ? verifying address .
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June 2021 by Al Bova
Chase.com ACCOUNT MANAGEMENT has been down over a MONTH. They can’t fix it!!
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January 2021 by Dane Meyer
Doesn’t have a drive through, listed they do until 6
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March 2020 by Richard Freedman
Nice professional bankers very knowledgeable courteous service
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January 2020 by canelin
Creo que la persona que me atendió estaba de mal humor
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January 2019 by Martha Holzworth
They close early without notice. Arrived at 5:50 and they were already closed
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September 2018 by Sonicdash
These guys are pretty helpful, need assistance? They got your needs.
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October 2016 by Dennis Michael
Im not sure why theres a single review on here for this branch under 5 stars. Some of the branches for Chase is the area of Boca Raton - Fort Lauderdale are horrible to deal with but the customer service at this specific branch was phenomenal. Im a small business owner and had considered changing my banks for issues unrelated to the branch. However, I did not specifically because of (Latoria) Excuse my spelling if incorrect. Who has now moved to the Boynton Beach location :(. If you need good banking,stop here.
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November 2015 by Tech Squad
Nice people, always friendly... never had to wait in line. the automatic deposit machines always worked for me
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August 2015 by Dwayne Dotcom
Came in and wasn't even greeted. I sat there for 15 mins waiting on a banker and not one employee thought to come and ask the ONLY customer in the lobby what they could help me with. At least a "we will be right with you" could've help. I'm not sure if this branch is committed to customer service at all. This not the first time I've had a bad experience in this branch either. I would have given this branch 1 star if it wasn't for Marizol Garcia.