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December 2023 by Nadia Dos Santos
Like the others. I didn't use it but seems to be a great Bank to be used.
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September 2023 by Paul Vil
When reading the reviews just remember which city is placing them there. I’m pretty sure a lot of it could be handled but tempers flare and no one wants to listen to reason. I get it sometimes service may not be where you want it (They are human) but that shouldn’t dictate an angry response unless they absolutely disrespected you. This branch is great and everyone is friendly. My challenge to you is should get to know them, learn their names and bond with them. Don’t come in with an attitude and maybe listen when they tell you their policies don’t allow them to do certain transactions. I would give Tara, Hortencia, Krissy, Nicole, Abigail, Brian, Crystal and Paul ten stars if I could. They are great individuals.
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September 2023 by Manoel Kosloski
Brian is the worse banker ever, no help at all
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May 2023 by Monica Cespedes
Well. It seems they have new management. Because the service I got in this branch was great. Keep doing the good job Brian McDonald
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April 2023 by MK C.
Well. It seems they have new management. Because the service I got in this branch was great. Keep doing the good job Brian McDonald
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April 2023 by Travel Explore
Very unprofessional staff…Came in for a transaction history report and they couldn’t honor…Went to another branch in Delray and they offered it without any problem.
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April 2023 by Nicholas J.
Don't understand very disappointing. Chase says they open at 9 AM they need to learn how to operate better it's 9:07 and still not open
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February 2023 by Mya Bryant
Nicole was absolutely rude. Poor service
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January 2023 by Kailen Arambulo
Kristine was very helpful in guiding me in making a company deposit. She was very patient and kind! It was a very enjoyable experience.
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November 2022 by Yevgeniya R.
Says they have drive up atm but they don't. That should be changed. False advertisement lol
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November 2022 by Косицын О.А.
The first time my appointment was rescheduled for another day because Frankie didn't show up for work. The second time, Abigail accepted me but couldn't open an account because my company was set up in New York. Is Chase limited to Boca or all US?
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October 2022 by Najoua Mizdid
My first time stepping in this banking center as my mother dealt with an agent David she liked previously. No one to greet or guide members so I just asked the first person I saw about the agent. The « manager »Thomas yelled at me that I need to step out and have a seat until further assistance and slammed his office door on my face. Then he came out again of his office and scolded me in public in the lobby that I need to wait for the agent I am looking for. David has always helped my mom who is a senior and always went above and beyond to assist her but this manager Thomas is by far the rudest person I have ever seen in a banking center. This guy «snapped » and had zero emotional control and is extremely disrespectful. He could have simply stated that David was not at his office and to wait for him which is pure common sense to wait and all I was doing is simply find out if he was even still working there as my mom was stuck 2 years overseas due to the pandemic. My point is DO NOT DISRESPECT ME !
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August 2022 by Rabia J.
This location is awesome. So many banks make you wait for so long to speak to the backers, but not here. They have some great employees who are on top of their work and not slowing down the process. Brain took care of us related to our banking needs. He was efficient, made sure everything was checked and was very knowledgeable about his field. This Chase bank is right near the Boca Mall and it extremely convenient if you are in that area. It has its separate parking lot space. Side note- they also have a drive thru option as well.
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August 2022 by Lance P
Put about $700 in the ATM to which it told me it didn't accept it just kept the money and told me to call Chase. First time ever going here and it'll probably be my last, worthless branch
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January 2022 by Jose Bazan
This is worse than McDonald’s. Short stuff and very limited knowledge!!!
