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January 2024 by Zariel K.
Is there an option for zero star? Horrible between the long drive thru wait, getting to the window and the worker doesn't even know your order. End result Soggy unseasoned fries - disgusting Quarter pounder wouldn't feed it to my dog . Absolutely one of the worst McDonald's
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March 2023 by Cinn M.
That little man that's a "manager" is absolutely rude. I went in to complain because stupid didn't give me a receipt and my order was wrong. I ordered 2 cheeseburgers no pickles/onion, a large fry and nuggets. I only got 1 cheese burger(with pickles and onions) and a small fry. If I had eaten pickles (allergic which I did say to him) When I went in the manager was saying I didn't ask for that.. When I told him to go get my actual order he did but when he came back he basically tossed the bag at me and said "here. Better?" Honestly what the actual crap? Don't even waste your time here. Everyone is rude and they always ignore people in front of the register. You could stand there for 40 mins, so much eye contact. One person came up to the register, typed something into it AND LEFT!!!! Did acknowledge me, didn't say "someone will be with you" nothing. That man actually should be fired.
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March 2023 by Morgan G.
I pulled in the drive thru around 12:30am on march 15. I understand it's late so I was trying to make it quick. I ordered two double cheeseburgers and a large fry. I got told to pull to the second window so I did. The gentleman at the window said a price to me which I thought was 11.07 turned to be 1.07. He took my phone because I was using Apple Pay which I thought was weird but whatever. I checked my phone to see what the price was and saw it said $1.07. I tried to get his attention and when I told him I also wanted two double cheeseburgers he got exasperated and started shaking his head. Saying that he told me a price and I agreed and that I should have known it was wrong, the car in front of me (nobody was in front of me when I pulled through) ordered a large fry. He then explained he would charge me again -$1 for what he already charged and took my phone again. He went to get my food and kept saying I should have known the price that he told me. I told him it was equal blame as he was the one who took my order and he condescendingly kept telling me to have a great night. I never got a receipt for either transaction I'm also assuming that he's a manager. I just don't understand how he took my order and still got it wrong. Again equal blame I should have realized he said $1.07. But don't try to put the blame all on me. The "car in front of me" has nothing to do with me. They could have ordered everything on the menu twice and it wouldn't have had any effect on me. A very rude experience but hey at least I got fresh fries right? Definitely will not be going back there after that experience.
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October 2022 by Jared P.
Terrible service. Lie to the customers to make sales when purchasing new cactus plant meal. Ordered from cashier saying the toy my brother doesn't have this one then showed him a picture, he said they had it, then gave me a different one, then refused to swap it out for me.
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July 2022 by Valerie N.
Worst experience at any Mcdonald's I have ever been at. I arrived at the establishment for a pick-up order for Door Dash, When arriving at the Pick -up counter, there were 2 people being helped before me, zero acknowledgement. After 10 mins, the people before and person who helped them left, So naturally I Said excuse me, 5 Times, a cashier saw me ,made eye contact and continues to ignore me, I then said Hello?? and excuse me I'm here for door dash, only for the "manager" who stayed by the fryer to yell to me "they're making it " 10 mins pass, I try to ask how much longer it might be , only to be ignored again and waved me off and told "they're making it!!!" loudly, I then went to the cashier to ask for the managers name, only for the cashier to walk away and say the mangers there, she finally spoke me and said "what do you need my name for?" I said I would like to make a complaint, she then told me "if you want my name you can come back here and get it !I am completely astonished at how i was treated and why I couldn't receive any form of customer service, constant ignoring, aggression, instigating. I walked out late for the delivery and completely disrespected and violated.
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April 2022 by Harlem W.
Food is usually fresh somtimes wait is long but thats everywhere nowadays.people usually nice and never seem to be over stressed
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December 2021 by Humberto L.
WORST time at McDonalds ever, I ordered everything online to pick up at curbside so it would save us time, we ended up waiting at the curbside over an hour, it was ridiculous, and every time we went inside to ask them what was going on, it was a different excuse, and that they were doing it.
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October 2021 by Karina A.
I'm sorry I love everything and very easy going but with this McDonald's everything is wrong. Ive been around this McDonald's for 10+ years and never was happy with them. I would list everything wrong but this should be enough
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March 2021 by Kaitlyn B.
Don't go to this McDonald's when I came with my grandson they where making lots of inappropriate noises wile I was trying to order and when I got up to the first window there was some inappropriate actions going on, when I got up to the second window I got my food and I noticed that every thing was wrong I asked them to fix it and they threw the drinks and food at me and my car, and not to make it worse but they where not wearing any mask so I drove away. Unless u want Covid-19
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January 2021 by Stefan J.
Terrible customer service at the window. Around 11:25am on this day the employee gave me the wrong drink. When asked she gave me attitude and disrespect. This restaurant has seen better days
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December 2020 by Brian M.
Awful experience, just recently moved to the area and unfortunately I don't think I will be back to this McDonald's. They forgot my sons Mcchicken as well as my large fry. My Big Mac had no flavor and to top it all off I got the famous quote "Our ice cream machine is down". I'll drive the extra 3 miles for someone to get my order right.
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November 2020 by Jackie M.
What happened to the salads? I went last night to get a salad and was informed they had not have salads for 8 months! You have officially turned into crap food if you cannot accommodate healthier choices.
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September 2020 by alvin R.
Consistently messes up drive thru orders; very rude manager and staff ; avoid this McDonald's at all cost
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August 2020 by Elizabeth K.
Terrible McDonald's. Check your food to make sure the order is right before you leave the drive thru or you will be disappointed
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July 2020 by Ron B.
FIND ANOTHER FAST-FOOD JOINTAfter sitting in the drive thu for 15 minutes and three different people asking me what my order was - they still got it wrong!