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February 2023 by Google user
Great staff , friendly atmosphere ! 24 hour emergency should you need it . It’s a one stop shop for all your pets needs . Honestly you can’t go wrong .
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January 2023 by Bernadette Stetzer
Great staff , friendly atmosphere ! 24 hour emergency should you need it . It’s a one stop shop for all your pets needs . Honestly you can’t go wrong .
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October 2022 by Danielle R.
We brought our dog Marshmallow in this morning at 8 am an we encountered the most friendly and warm staff and vet. Many thanks to Corell for treating our baby so gently and strategically. I am blown away by the service and care we received. Highly recommend!!!
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September 2022 by Gary S.
After reading the menu of services at Calusa Vet including diagnostic care and specialty care we scheduled an appointment for our dog when our vet suggested we seek specialty care as our dog was not responding to conventional care for kennel cough. We explained symptoms and we explained appointment not an emergency. On 9/24/22 we saw Dr. Stetzer who was excellent, compassionate, ordered labs and x-rays and told us they would figure out what was going on with our dog and take care of him. Test results he said would be same day (Saturday) or up to 3 days. We called for test results on 9/26/22 and no one recognized who Dr. Stetzer was. Dr. Holst called us and said they are only emergency doctors and said we should see an internal medicine vet. We asked for test results and partial results given verbally and we picked up reports today. Very poor customer service.
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September 2022 by Michael J.
This place is awesome. We brought our cat Sara in late night. we had left another "Vet" and they scared the life out of us. (And our wallets..) The vet on-site must have seen that we were at our wits end and just wanted know our baby was okay. did an exam and an ultrasound. Thank god she's just obese with a cold.. He did something remarkable. We we're going to leave her there for treatment as the other place told us. (I did not trust them. I won't name names but never go to a vet inside a pet store..) He told us there was no need for us to worry or leave her there. I can't say thank you enough.
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August 2022 by Marin G.
Dr Turkell and the entire staff at Calusa took incredible care of my Shih Tsu . She has had multiple health issues, and they have enhanced the quality of her life tremendously . They are totally progressive and professional!! From the 24 hour hospital, the pharmacy, grooming, special needs food and treats, I only wish my healthcare was as good!!! No joke. But the people make the place!!!! Thank you Calusa for caring for our precious pets 24/7.
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August 2022 by Steve T.
In an attempt to get established with a good animal clinic in Palm Beach County I telephoned Calusa to get a price for a yearly exam and heart worm test. After holding for a long time, I encountered the most unusual team member who was snotty and demanding. I had forwarded some medical records there about 9 months before in anticipation of eventually making an appointment but was advised they weren't saved even though they had the names of my two dogs. I was advised that I could not be seen at Calusa, even for a new appointment for an introductory exam without producing prior medical records, specifically they wanted to examine each dog's vaccination records. They quoted me a price that was amazingly high and considering the hoops they wanted me to jump through for the privilege of making an appointment to be seen there I decided to search for a more compassionate and accommodating clinic which I found and their prices for the same services were considerably less.
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August 2022 by Paula W.
I was a client for 28 years. My trust was implicit. Approximately 3-4 yrs ago my vet became Gov Cuomo and certainly did not have any regard for the Me Too Movement. I became petrified to go there but I knew of another wonderful vet there who often took care of my poodles who were littermates. They were both on a compounded form of heartworm prevention because they got sick from regular Heartguard. The perscription was renewed in April and I picked it up at Linton Pharmacy. I was hesitant to give it to them so in April and May they did not get it. In June as the heat and bugs got more intense, I felt I had to protect them from heartworm disease and gave it to them in their dinner. They were on the couch with me when they went into extreme distress, screamed to my husband and we ran to Calusa. This was about 10 PM. My girls could not see or walk. They had gone into toxic shock. I gave emergency personnel the bottle of ivermectin pills. The prescription had been called in for 68 milligrams instead of micrograms - enough for a horse- not for 5 and 7 lb dogs. They were put on life support and after 2 days we had to let them go. Our lives were turned upside down as we have been totally devastated by this tragic loss.
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July 2022 by Vivian S.
Great care. Professional, knowledge vets, Clean place. If you ever have a problem ask to talk to manager , very caring and understanding ! I had a problem with billing but they made right .
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July 2022 by Pam S.
This is a great practice. I highly recommend for everyone. I love Dr. Turkell. Also everyone in the office is fantastic. Special kudos to Paola, she is AMAZING!! anytime you have a question. Do not hesitate to call . She even helped when Dr was away. this is probably the best practice In Boca
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July 2022 by Doreen R.
It's always stressful when you need to access a vet after hours or on weekends, but Calusa is great. The doctors and staff are really thorough and professional. They really care.
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July 2022 by Margo L Czski
They will quickly take your pet if you’re an emergency. Very clean office, and the staff is nice and caring.
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June 2022 by Bill Vanwinkle
great service and very caring
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May 2022 by Irene N.
Can't be more pleased with the service and care at Calusa. I've been taking my Shih Tzu there for nearly his whole life. He's almost 15 now. Dr. Krawitz always gives a thorough exam. He is a real partner in my dog's health care, gives great advice about my dog's IVDD condition, and always gives us as much time as we need. Laser therapy with Ellie is my dog's play date appointment! He loves Ellie! (Me, too!) Ellie is another quality member of the Calusa staff. Her treatments make a real difference in my dog's mobility and comfort. I wish I could be her patient!
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May 2022 by Melany W.
If I could give then a minus rating I would! A few years back, my daughter's large cat developed trouble urinating, got lethargic enough that I rushed him over to Calusa at around 10PM. After waiting in an empty. but beautiful waiting room, we were seen. All they did was to insert a catheter! Let her cat lay in a cage for $1,000./per nite! I visited each day to see how he was doing and there was nothing improving in his health!!!! After paying the $4,000!!!! I dropped him off at TLC Animal Hospital at 10 PM one nite...at that time they had emergency hours...and that nite Dr. Dooley had performed a life saving surgery and meds, and 3 days we went home with a $995. bill. Have been a client ever since.
