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April 2024 by Javier Pallares
They treated me very well, Miss Sharon Cambra was very kind and gave me very good advice.
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December 2023 by CHANTEL MONGIWA
Didn't really use the drive through however I went inside the Bank and the service was great. Professional and very helpful staff members.
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October 2023 by Laura Smith
It is near my house so I go there very often when I need it, maybe 1 time a month it is convenient for me but the wait time is horrible, we are not in pandemic anymore but they still have very limited service, everything by appointment, lines of 5 people but wait time of 45 minutes, that is terrible, this is not efficient
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October 2023 by Duygu Sarici
I am truly grateful to Carola Viscarra who assisted me at the Bank of America branch. Her professionalism, knowledge, and approach to customer service were commendable. I appreciate her making my banking experience so seamless and enjoyable. Employees like Carola demonstrate how valuable the banking experience can be for customers.
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October 2023 by Rifat Can Ishakoglu
I sought to execute an international transfer pertaining to my business affairs, and I must express my utmost appreciation for the impeccable assistance rendered by CAROLA VISCARRA. She exhibited a remarkable level of proficiency and clarity in handling the transaction. My heartfelt gratitude for her invaluable support.
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October 2023 by Rachel Zipnick
Your hours suck and so does your customer service. I can’t get anyone on the phone.
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September 2023 by Google user
Your hours suck and so does your customer service. I can’t get anyone on the phone.
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February 2023 by Patty K.
Omg stay away if possible This bank needs a total revamp along with firing most of the staff there. I wanted 20 minutes in line for a simple transaction. The smell in this place is disgusting . I don't know how people work there, it smells like bleach and pee mixed together and it is very pungent! Do yourself a favor and visit another bank.
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December 2022 by Jonathan Beechler
The atms at this location are a joke, they barely function when they're "working" and will routinely lock up and steal your card.
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April 2022 by Wontae Cho
Visited three times in a month. Every thing went smoothly from my experience. It was easy to make an appointment online on the website. Staffs and the manager were kind and helpful. Fantastic!
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April 2022 by irina darwin
Just left the branch. I'd like to say \\\"Gentleman\\\" (i can hardly name his gentleman) with an accent has been so rud and didn't have any knowledge to finish the online application process. So disappointed and won't come again to that branch.
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January 2022 by Todd Chiles
Constantly robbing me of money, service ? Fee's. Sorry, local Bank of america. However, are you are bank of america...
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September 2021 by Stanislav Devine
On the 13th of September, I sold my only car to a dealership. I went to this Bank of America (7024 W Palmetto Park Rd, Boca Raton, Fl, 33433) to deposit my check. I have specifically asked if the funds will available the next day, the teller confirmed, “yes, the funds will be available tomorrow morning.” That evening (hours later) I have received an email, saying the funds won’t be available until the 22nd (in 9 days). I have called costumer service clearly explaining my situation, and emphasizing the urge of having the funds on my account, as the way I was making money was tied to my car, which I had no choice, but to sell; and I do not have money on my account to feed myself in the next 9 days. The customer service representative just continued on explaining to me the technical process of processing a check. I asked to speak to a manager. Another hour passed, I was connected to the manager, who told me I need to wait a night, call tomorrow and ask for verification department, they should be able to help me.That’s exactly what I did, the next morning I called at 10am to Bank of America. I was connected to a customer service representative and repeated my situation, then 1 hours of wait followed, then the representative informed that they are unable to help me. I asked to speak to the manager, which, after two hours of wait, I was never able to get a hold of. I was advise that the only thing I can do is to go to the dealer myself and ask them for the proof that the funds were written to me, then go back to the bank where I deposited the check, and ask them to call the verification department, and they MIGHT be able to help me.I sold my car at CARMAX. This is a big company, not a private person. I have explained multiple times, the urgency of me having the fund of the account, yet the Bank refused to help me out. Again, Carmax is a big company; it is not like there are no funds on their bank account. I am not able to support and feed myself for the next week, I don’t have a car, I am stuck at home with an empty refrigerator. I don’t have a check and I have no funds. I hope this story will allow people to open their eyes, and see how inhumane the corporate America actually is. There are no morals; there are just policies in place. And if the policy wasn’t disclaimed, they are sorry for inconvenience, in other words, it’s good to detox anyway….
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March 2020 by Yveline Andrieu
Terrible service. Only one teller talking and talking and talking to the customer before me while an associate was talking talking at the entrance Nobody cares that you wait for 15 m, they are talking,they are talking talking like nothing is more important ..... I left.
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November 2019 by Robert Sack
People inside the branch are very nice. Good service. Area is a little sketchy and kind of scary to go to the ATM after hours.
