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December 2023 by Joyce Fishberg
Read your contract throughly. Don't rely on verbal.
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November 2023 by Paola
This AT&T retailer (USA Wireless) hired me as associate an expected me to run the store by myself and do manager tasks; for the same pay, of course I gave my to weeks notification and it’s been almost 2 months and I’m still waiting for them to pay me what they promised. My case is already in business bureau, but I don’t want this to happen to anyone else.Also be aware they committed fraud to several customers while I worked there, was report as well to management
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June 2023 by Laura Kaplan
I’ve had great experiences at this location. They fix errors that corporate makes. Very friendly staff. Lexi made the upgrading and adding a line experience the best I could ask for. Carlos is a mastermind and solved our problems that corporate couldn’t. I highly recommend this location!
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May 2023 by Jacques Kaiser
Alex was super efficient, proactive and was very attentive! He was motivated to help and even stayed helping us a few minutes after the store needed to close. Pleasure doing business with him.
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March 2023 by Angelique Rewers
Will NEVER do business with this location again. I have been fighting with AT&T since August for a trade in credit of over $700 all because this store didn’t properly select the promo code when they sent our phone in for the credit. I have wasted over 15 hours on the phone with ATT over this and it has dragged on for nearly 6 months now. What’s ironic is I had a feeling the day I handed over the phone that the cavalier attitude of the store associate would come back to bite me. So before leaving the store I took a quick photo of the phone sitting with the paperwork on their counter at the store. It’s that photo that has allowed me to have the proof we’ve needed to keep fighting for this $700 credit that we are owed given that we met all the promo requirements. The only issue is the store not doing their end to complete the paperwork properly.
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November 2022 by Diego Osuna
At&t definitely took my money and ran.So I was trying to get services with At&t but I discover that not only the lie about the services but I was never gonna get what I was promised so I cancel everything return the phone I got and cancelled the order for my second phone. Now it's been tree months and over 2 billing cycles and I still haven't gotten my money back.Great customer service btw. Managers will find any excuse to say.o but did ya paid for it? Well yeah I have a charge from att on my bank account. So I'm pretty sure I did :) . So by now I'm just assuming at&t is never gonna return my money.Do not recommend at all.
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October 2022 by Erica G
I brought my sons iPhone in because it wasn't charging. I was helped by Ryan. He took the phone and cleaned out the charging port. He was able to get a lot of dirt out and the phone was able to charge. I also changed my plan while I was there. Thank you Ryan! You are definitely an asset to ATT&T in my experience with you.
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September 2022 by Vivian Blumenthal
The worst, they do not know what they are doing and I will never go back
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September 2022 by Cole P.
Garbage store, if I could give them 0 stars I would. Children working there, no quality service and a waste of your time!!! Do not use this location
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August 2022 by P A.
STAY AWAY. HORRIBLE! Just look at all the negative reviews on this stores website, don't be d**** This is NOT a Corporate owned store, BE WARNED. If u have a problem with them not giving u what they told u, u r sh*t out of luck. Had to get a third party involved to get what was agreed to. Stick to only CORP. OWNED AT&T stores. I wish I good give them no star.
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August 2022 by Erica Guinzali
I brought my sons iPhone in because it wasn't charging. I was helped by Ryan. He took the phone and cleaned out the charging port. He was able to get a lot of dirt out and the phone was able to charge. I also changed my plan while I was there. Thank you Ryan! You are definitely an asset to ATT&T in my experience with you.
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August 2021 by William H
Great store & employee’s.. Enrique was very attentive & helpful. Thanks again!
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June 2021 by Llie Llie
I went there to add my daughter to my account and get her a new phone. The employee I was working with, I think his name was Juan, added two lines to my account instead of one WITHOUT TELLING ME!! I am livid and I will be going back there to speak to him and his manager but as of now I am fighting with customer service to get this off of my account. I am getting in touch with my lawyers. Do not go to this store.
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June 2021 by Robert Hess
Juan was great, he helped me transfer from Verizon, he made the process quick and easy for me. He was patient with me and took the time to bring the info to my new phone. Will definitely recommend.
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June 2021 by Gail Boulder
Juan is the best!! Took great care of of me!!
