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October 2023 by Bonnie Hickling
A long story. I was scammed by them and it's still not over yet. A little piece of the story: I thought they were the moving company. Turned out the are brokers. They hired a moving company to move my furniture and didn't get a call from them until the day I had to be out of my home and was charged about $5000 more then their binding estimate. Had to give them $4000 more then what I already deposited if I wanted to move out that day. Which I had to seeing the new owner was moving in same day. Total mess!
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September 2023 by Ricky ..
This is the most incompetent moving company I have ever dealt with. Do Not under any circumstamces use this company. Nick and Gary, the two morons you'll likely deal with, aren't qualified to walk a dog. They could not be any dumber or clueless. They refuse to accept responsibilty for anything or to reimburse you what you are owed. You will find more joy in pulling your teeth out with a pair of pliers than you will in ever speaking to Nick or Gary.The movie Dumb and Dumber was made in honor of Nick and Gary. DO NOT USE THIS COMPANY!
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May 2023 by Chase R.
Most horrific experience of my life. I am still waiting on insurance info so I can submit a claim. This company is not a moving company at all. They sub out 100% of their moves. You have no clue who will be moving you. Also, I paid several thousand dollars to Atlantic Moving prior to when the movers showed up. They proceeded to load everything I owned and then said I had to pay them cash. They said they received nothing from Atlantic Moving. I have still not received the money I gave to Atlantic Back - it's been over a year. The FBI arrested people from the actual moving company, but there is no restitution there for me as their company is out of business. Atlantic Moving still has not done one thing or even contacted me back. This has truly been the absolute worst experience of my life.People ask why I used them - there is another set of reviews that are raving good! It was all very confusing and I needed a moving company badly.
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February 2023 by Lindsay Turner
I have to relocate for work around once a year, and this would be my second time working with this organisation. They did a great job, just like the last time. My belongings arrived in Johns Creek, Georgia, from Frisco, Texas, in about 3 days! Drivers arrived before me, so I asked my realtor to receive the delivery on my behalf. It was like a dream when I first went into my apartment, which had been completely staged with all of my furnishings set up. In the past, I've dealt with movers who overcharged me and took an eternity to deliver my belongings, but not them. Phil will go through every aspect if you ask for him.
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February 2023 by Robin Morales
I don't typically post reviews, but my neighbor suggested I hire these people, and I'm very glad they did. For my three-bedroom home, Andy calculated that my belongings would take up 1147 cubic feet. The amount of my furniture, they remarked when the drivers arrived, caused me to go over by 50 cubic feet. Given the size of my furniture, I appreciate it's challenging to get an exact quote over the phone, so I paid an extra $200. Except for that, everything remained the same, and delivery occurred just as promised. I'll keep passing the torch and urge everyone I know to use them!
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February 2023 by Aisha Khan
Atlantic Moving made my relocation stress-free. Mitchell, the customer service representative I interacted with, was knowledgable, polite, and cooperative, and their support team responded quickly to my questions. The movers were really skilled at placing my belongings exactly where I wanted them. Just amazing!!
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February 2023 by Sally Palmer
I put quite a bit of time into finding the best movers. In an effort to identify the best one, I read numerous evaluations and switched between them. I'll move with this company if I ever had to move. They're outstanding, and I wholeheartedly endorse them. I especially wanted to thank Mark, who was a huge help.
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February 2023 by Estelle Walker
We needed to move quickly and were very lucky to find this company. They did an amazing job - they were fast, efficient, and careful with all of our belongings. The communication was great, and they showed up exactly when they said they would. We highly recommend them!
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January 2023 by Marjorie Ross
What a wonderful adventure! I hired Atlantic to help me move and pack. I required a business with knowledge of moving antiques. These guys handled my antique items with the utmost care while still working quickly and efficiently. I also liked how welcoming everyone was. Even the office staff, especially Phil, was excellent. Without a doubt, I would use them again. I heartily endorse them.
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January 2023 by Patty H.
we used this company on our move last fall only to find out they are a brokerage. They subbed out our move to Arena Movers without our knowledge. Had we known this we would have went somewhere else. We had nothing but problems with this company, from them contacting us about their arrival time to all the damage they did to our belongings and our new home. We have to fix dents in the walls, doors, and scratches in the floors. All the walls are going to need repainted after repairing. They was severe damage our furniture, plus the broken pieces (some that were old or handmade and cannot be replaced). The driver of the truck wouldn't listen to his helper and drove through the yard creating huge,Deep ruts. I wouldn't recommend this company.
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November 2022 by Betty Lee
This was a truly amazing and moving experience. I didn't expect more from a moving company, to be honest. I felt very at ease dealing with them from the time I picked up the phone to speak to them until the movers entered my home. They are polite, respectful, courteous, timely, and professional. After receiving numerous quotes, I decided on Atlantic Moving because they stood out and made me feel comfortable. These guys offer a good value that is well worth your money. I never once had to worry about giving them my belongings or even lift a finger. I've already referred them to all of my family and friends, and I will do so again.
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November 2022 by Bertha Burton
I've now used Atlantic Moving twice, and both times, I was pleased with them. Some of the most diligent men in the industry work as their movers. They always take such great care of my belongings and give me the impression that they are in good hands. I'm glad I made the choice to work with them. I will keep doing that. Both times, everything arrived without a hitch. Not even a scratch. I heartily endorse using Atlantic Moving.
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November 2022 by Holly Willoughby
We used Atlantic Moving Co. for our recent move from NH to MD. The actual move part went very well but that was handling by a third party company. However, we were told that we'd receive at least 24 hours notice before the movers would arrive, and that we'd most likely get our preferred moving date which was a Friday. We were called at 5pm on Wednesday and told the movers would be there tomorrow, Thursday, which was our second preferred date. So we were given essentially 12 hours notice. Thankfully we had planned for that inevitability but it is worth noting that they did not give us the notice they said we'd get. Atlantic Moving Co is a broker, which they did not disclose, but the company, Moving Solutions from NJ, that they contracted to complete our move did a great job.The problem has been that since we moved, Atlantic Moving Co owes a refund due to mishandling an electronic check payment. Our bank flagged the check payment as potential fraud, we approved it with our bank, and the payment was processed by our bank. However, Atlantic Moving Co. stated that they "cancelled" the payment and required us to submit a new payment with a different payment method. We did that and were told that if the initial funds paid by electronic check were received by Atlantic Moving Co then we'd be issued a refund. I called on Oct. 26th once we confirmed that that the money was not being returned to our bank account. I called in the morning, was told by Jake that the billing department was not in and they'd call me back later. I did not receive a phone call so I called back and was on hold for almost an hour. After an hour, I explained to Amanda why I was calling, she "looked into it", came back on the line and said a check would be mailed to us within 7-10 business days. She confirmed the address and I confirmed the date that we could expect to receive it by. It is now 14 business days since then and we have not received the refund. I began calling them to confirm the check was processed on Mon. 11/7. Every time I call, the phone does not ring and I hear a message saying the number I am trying to reach is temporarily unavailable. I have sent emails to their customer service email, their info email, the sales person I worked with, and no response.I would not recommend this company. We did our part with providing itemized lists, providing deposits, and they failed to give us even 24 hours notice of when the movers would arrive and even worse, have failed to provide a refund in a timely manner. To compound the issue further is that they are not responding to emails and their phone number seems to be disconnected or I've been blocked. I am left with no choice but to contact an attorney and pursue civil litigation to get back the money we are owed due to their lack of ethics, professionalism, and ultimately mishandling of payment.
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November 2022 by Delores Collins
My possessions were transported by Atlantic from Pennsylvania to Arizona in March. Scott calculated that 560cf would be needed for my two-bedroom unit. I was worried because I had never hired a moving company for such a great distance move. I received a tonne of calls from various companies seeking to scare me. But I made THE BEST decision by choosing them. I couldn't have asked for a better service, and even though they were a little more expensive than my previous quotes, they handled all of my valuables with great care. The day after I told them I'd be available, my entire furniture was delivered. They did an excellent job, and I will definitely recommend them to my friends and family for any future needs.
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November 2022 by Catherine Foster
I wanted to express my appreciation for Atlantic Moving's excellent service on my move. They completed the task fast and with such professionalism. To my astonishment, nothing was harmed because of the meticulous handling of everything. Everything was handled precisely how I wanted it to be. I don't regret hiring them, and I want to use them again when I move in the future. Even so, they had outstanding communication. If you want a high-quality move, I wholeheartedly recommend using this firm. The greatest of the best, they are.
