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August 2024 by Andrew Starer
Angel did a great job assisting in our purchase
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August 2024 by Anreaa Santtosuosso
Most delicious donuts we ever had!! Such unique experience as they are freshly made and the amazing variety of flavors just made it all an exciting treat. Deserves more than five stars!
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August 2024 by Michele Hampton
Great sofa, great price, excellent sales rep! Highly recommend.
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August 2024 by lori b
Elizabeth Holcombe, Beth Ann, helped me in the Boca Raton City Furniture store. She is fantastic! Beth Ann helped me pick out the perfect desk and showed me many beds and mattresses. She is professional and very knowledgeable about all of the products at City Furniture. She texted me that the desk was on the truck for delivery the next day because she knew I had time constraints. We love the desk and Beth Ann was instrumental in my purchase. Thank you Beth Ann! Always ask for her when shopping in the Boca Raton City Furniture.
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August 2024 by Paula Lynch
Beautiful store! The staff is amazing! Our sales person John Dao went out of his way to help us.
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August 2024 by Jose Gutierrez
It was great to work with John. We expressed our needs and budget. We did not waste any time and purchased the furniture at our datisfaction.
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August 2024 by Roxanne Calvello
It was a great experience. Chris D was very helpful and pleasant and so was the manager. They spent a lot of time with us ?
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August 2024 by Ava Joy Aitken
Nic went above and beyond to make my purchase amazing. He even took my items to my car.
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August 2024 by Katelyn Carey
We are returning guests for Carol Via she was absolutely wonderful! She helped us and was very conscious on what we wanted to spend she researched alot for us. She truly looked out for our best interest and when we move again we would love to come here and ask for her again. Thank you so much!! ?
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August 2024 by Michael Platt
Carol Via was our salesperson and she was extremely helpful. She was knowledgeable about the furniture, made great suggestion, and made the whole experience very easy.
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August 2024 by Iana Makhnovskaya
Great customer service! Sale person was very helpful!Amazing sale for decor! Thanks
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August 2024 by Thomas Sanquini
I went to the show room found some pieces I liked the quality is average. A few days later I processed my order on the website and got an error page. The order never went through but they still charged my credit card!!!! Over $3,000 now I’ve spent hours on the phone with the call center in India and they basically say it will probably get refunded! I’ve had to open a complaint with consumer affairs and will probably have to call my credit card company and dispute the charges!!!! All this aggravation it isn’t with it! Will never do business with them again!
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August 2024 by Daniel
The first week of July I purchased $10k worth of items from Ashley. Everything was set to be delivered the last week of July, when the drivers came in to deliver, we noticed half of our order was missing, so we got on the phone with customer service and they said the usual "we apologize it will come in the next delivery" and they had to reschedule me for another day, meaning I would have to take another day off from work. The second delivery comes, and they bring the furniture in the wrong color, so once again we had to call customer care and let them know that this was incorrect so they took some of the items back and got me on a third day. Meanwhile, as part of our original $10k order, we received an adjustable base as a promotion. I was never called or informed that between the day I placed my order and the delivery date, they went out of stock. Originally, they told me "your items are reserved because you are on a schedule". The delivery driver was the one to tell me the expected delivery window will now be October-November, 4-5 months AFTER I placed the order. I have been countless hours on the phone with the Team Lead by the name Safari and another supervisor and no one can do anything. After all this, because the adjustable base was on back order Ashley Furniture without my authorization added the Wooden Slacks for the mattress to go on and charged me for it even though I did not need it because we were receiving the adjustable base. So they charged me without my consent, did not deliver in a timely manner, and continue to reschedule my delivery because they are incapable of organizing my delivery. Finally, I decided to upgrade to a King size bed and mattress to which they declined, I want to give them more money and I was fine paying a restocking fee, I just want to be able to sleep in my bed and put everything behind me. I demand I be able to upgrade to a King size bed, I am fine paying a restock fee, I want my bed and be done with Ashley Furniture
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August 2024 by Monica Porfirio
We bought a really beautiful new furniture for my daughter’s bedroom and it was perfect. Thank you guys!!
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August 2024 by Shirley Castillo
Everything arrived well, they were punctual
