“Five Stars For Sure for Ace Hardware of Big Pine Key, Florida!Fortunately or Unfortunately, I have visited Ace Hardware of Big Pine Key multiple times every March when I am “in Town”.They are the Friendliest, most Knowledgeable, Humble & Polite Folks you will ever meet. They greet everyone with a “May I help you find something?” which is absolutely Perfect. Then, they know exactly where EVERYTHING is! And also whether they have it or not.Today I overheard a request for a special part for some kind of door and the Woman answering said they do not carry it and went on to suggest where the customer may find the rare part. Trust me when I say that Customer is a Customer For Life!This store has most critical items for a House or Boat from light bulbs to bug spray to stainless steel nuts and bolts. Even Bilge Pumps, wiring and the necessary hoses! And they have a freezer full of Ice Cream! Perfect for everyone.Prices are very fair. Service is Excellent. Inventory is Large. This is a One Stop Store.Hope you find time to visit his Store Before you need it.Be Well.”
“This little Ace Hardware blew our minds away! While my husband was shopping for specific bits and pieces for our boat, I walked each isle, amazed at the array of items they carry! If you need it, they have it (even a Keurig, bike chain, Snicker bar!), or can likely order it, even boaty stuff! And the prices... ? Cha-not-ching!! You will leave with spare moolah in your pocket to splurge on key lime pie somewhere! Prices were cheaper than many other places we have been to in the Keys for parts. The employees... Top notch! Super friendly, helpful and efficient! We appreciate you!! Thank you, thank you, thank you!!!”
“Shopped today to solve an issue completing my plant watering system.The Ace team excelled. I described my project..they gathered the missing parts..we assembled it to make sure it fit and that I could reassemble it at home.I love this store. Consistently great customer service. They know their products and can actually help solve problems vs just point at where sonething might be. 15 minutes tops and I was out the door. It's not often you can say a retailer left you happier when you left.”
“Great selection. However they are keeping inflated Covid pricing even though other lumber suppliers have lowered prices closer to what they were before the lumber shortage.”