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August 2024 by Rita Glover
Waited on hold for a while, they finally picked up then asked me to hold 3 more times. Holding ove and over. Is this a childish game. It’s not funny. Will be looking for a real pharmacist and people that have manners.
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July 2024 by Vernel S
Asked to get access to bathroom quick. Was told to push a button for help on the wall. Instead of simply opening the door. I waited minutes and no one showed up to help. Trash customer service.
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May 2024 by Courtney
Prescriptions never ready call corporate people maybe they will get involved I made a complaint
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February 2024 by Joel Jacobson
toooooooo slooooooowwww
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October 2023 by Lauren Keith
Pharmacy ridiculously slow at filling medications. I needed a total of 2 pills to be filled. This medications was not a narcotic or on back stock. They literally have taken over 36 hours to put two tablets in the pill vial and when you try to call them to figure it out they just put you on hold and no one ever comes back to pick up.
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September 2023 by suzanne wilson
Do not use this Walgreens pharmacy unless you absolutely have no choice. There is only 1 pharmacist that seems to care. I have been taking pain medication for about 7 years. My Dr sent a new prescription over and for some reason they are unable to fill it. "The prescription is not clear" no other pharmacy has had that problem. He would not listen to me and told me to to stop talking so he could speak. I will be willing to pay full price to go back to CVS.UPDATE: so apparently this Walgreens is now refusing to fill my medications. They are the rude people and are horrible to customers. Do they not understand that pain medication cannot just be requested again?? They will not let me transfer it to another pharmacy and they won't fill it! IDIOTS. I was told that if my Dr really thinks I need it he will need to send to another pharmacy (SERIOUSLY I HAVE BEEN ON IT FOR ALMOST 7 YEARS) it is a nasal spray nothing anyone would sell or buy on the streets. Why does a pharmacy get to decide if a prescription is needed?
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August 2023 by Jeralyn Cross
Its great only when certain people are working in the pharmacy. The rest of the time with the "fill in" pharmacist(s) they stink. There is no compassion for the customer when the main pharmacist (I think his name is Tim) is not there or when Brittany isn't there. Everything seems to fall apart if the key people are not there. They could definitely do better on the compassion for others scale and the caring scale. Not everyone likes going to the pharmacy.
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August 2023 by Lynne Bertrand
I had been getting my chronic pain medication for three months at this pharmacy with no problems. My doctor sent my August prescription over and it appeared on the website as “received”. Several hours later it disappeared. I called the pharmacist and was told “your medication doesn’t meet our requirements “ I asked what that meant and he refused to tell me. He was rude and had zero empathy for my pain. I asked why I wasn’t notified of this and he refused to answer me. Walgreens pharmacists and policies play like they know better than the doctors that have treated patients for years and have degrees in pain management. I have been with the same doctor for years and never had an issue getting meds before at Walgreens. I’m sorry they have taken the position of trying to eliminate medications that enable elderly patients with chronic pain to be mobile. Shame on you. I hope you never have to go through the pain that many elderly folks go through. But when it happens to you, good luck getting your meds. Maybe try CVS.
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July 2023 by T S.
Staff is very nice and it's a close fast place I can go to. It's very nice and organized. They have a good selection and I've never had a problem there. Appreciate it
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June 2023 by jillian knutz
Worst pharmacy ever. I’ve waited shorter amounts of time in line at Disney in the peak of summer.
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May 2023 by Dena C.
Absolutely the worst customer service! Pharmacy don't answer phones, so I go to the store. I finally found out that my child's prescription is not covered by insurance. That's fine, all they had to do is call me or answer a phone! The storyline is longer but I won't go into more detail. They need better management at this place because it sucks!
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March 2023 by Wendy Johnson
I have for the last three days problems With the girls that work in the Pharmacy My Doctor faxed over a coupon for med with his name and Birthday and the girl was real nasty to me said there was no fax I told her I have so many issues with them I was going to move my prescriptions to a different Pharmacy she said do what you got do . Tim the Pharmacy there is so nice and helpful but the girls are trouble! I came home contact my Doctor and the moved our prescriptions to CVS
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February 2023 by Mike Y.
Worst Walgreens in the 100 year plus history of a great Chicago company. I'm almost 60 and have to show my ID for alcohol or cigarettes ? Because some dumbass somewhere sold to underage ? Pharmacy is staffed by possible high school drop outs. Manager of store .......Let's just say she didn't graduate from Wharton School of Business. When I wanted my last COVID ever at the end of 2022 the DB who administered made me put on a paper mask ! After everything we learned for the previous year. Hoping CVS will buy and fire everyone.
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January 2023 by Laureen Prusinski
Not friendly at all under staffed they obviously don’t like there jobs or people
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January 2023 by Laureen Greenwood
Not friendly at all under staffed they obviously don’t like there jobs or people