10AM - 7PM
11582 N Williams St #501, Dunnellon“Thank you to Tara! She took her time with me today and explained everything in great detail. I changed my service over from another carrier & I'm so happy I finallydid. Better plan same amount of $$$ win, win!When you have an emergency you need your service to be dependable. Thanks to James also he was genuinely kind & helpful too.”
“Tony is the best. Helped explain many questions to senior citizen and helped with my billing and data issues in Crystal River Fl Thank you Tony.”
10AM - 7PM
1679 SE US Hwy 19, Crystal River“Great customer service. Yali is excellent. She switched me over from Metro. When I found that my closest store was permanently closed, that was the absolute last straw with them. So I went to Cricket. So far I definitely have better phone service too. I hadn't even connected to my wi-fi at home yet, when I was able to make a phone call in my kitchen. I couldn't do that with my old service. I got a Moto g stylus 2023 and it is working better than my Samsung did on my old phone service. The camera isn't great but being able to make a phone call from my Phone is very refreshing.”
“Chris....was very good multi tasking....the computer went down. He had to activate new phone the old fashioned way...via phone call to customer service....took some time but got it done! Thanks Chris”
“Nice people who really helped me Barb the store manager helped me so much took the time to make sure that I was able to get into my email. Thank you again so much ?”
“Went in and saw Dakota and he was super helpful and was able to get us the new 5g phones and was super sweet and helpful. If you need help or lookong to get a new phone come see him and hell help you out!”
“We called Chris at Nature Coast Communications after our PBX office phone system went kaput after a hurricane. Facing the high costs of replacing the system and the sea of choices out there, Chris was willing to repair our existing system and quickly get us back up and running. He was prompt, knowledgeable, and thorough. He didn't push a new system on us, saving us thousand of dollars!!”
10AM - 7PM
445 E Highland Blvd, Inverness“I have been with cricket for years now and won't go nowhere else . The service is better now than it has ever been ! They always have great deals and promotions going on. I recommend you to switch to cricket mobile and they are also very reasonable on there monthly payment with no contract witch Is even better!”
“Our phones stopped working and we stopped in at Verizon to get new phones. Brandon helped us out up in brooksville. However our experience in Palm Harbor was not the same unfortunately it seemed like I was being more of an inconvenience and why are they approaching us at the door and making us stand there without bringing us to a more comfortable area.”
“Although I had to wait a bit, the young man (Steven and his trusted trainee Jodi) took very good care of me and in a very professional and courteous manner. Steven was very knowledgeable and was able to answer all my questions and concerns. ?”
“Worked with Zachary and got the S24 Ultra he was amazing to work with along with Sam and kirk made me laugh the whole time and all 3 in the store were very knowledgeable and worked together as a team to help me and my husband get new phones. I will always come here with any of my cell phone needs.”
“My husband and I enjoyed the extra effort given by Tristan who was kind and so knowledgeable.We both agree he definitely is a great asset to T-MOBILE! Great customer service ?”
Open 24 hours
Inverness“I went in with one issue and before It knew it the manager Wes checked my acct. and I qualified for a reduced rate plus received a free notepad. All personnel are great to work with. Thanks to all for your assistance”
“I walked in knowing I’d need some help, but I didn’t know I’d walk out receiving the best, world-class customer service I have ever received! Niki took such great care of us, I felt like she truly cared, listened, and provided the best options for us with our best interest in mind.”
10AM - 8PM
2428 N Heritage Oaks Path, Citrus Hills“This is the 2nd time I've been in this store and I am being 100% honest when I say its been the best customer service experience I've had the pleasure to experience. Both times I've walked in that store both Sean and his manager John are going above and beyond to assist every customer that walks in that door. It truly is fun watching them work. Sean has been amazing to work with, assisting me with my upgrades to my plan as well as my devices. John is a spectacular manager and the vibe in the store has always been welcoming.If I had to give a negative it would be the offensive Christmas music they have playing. When I asked John about it he did inform me his hands are tied, which I understand, however, it not only offend me but also an elderly couple that was there. That is the only thing that makes the experience in this store bad. Please do something about it.”
“Went today to have a phone added to my account. The young ladies that were working were quite knowable about what was needed to get everything done. Got us in a out. Quite satisfied.”
“Ashley was so helpful! She even stayed after hours to help us with everything we needed! Definitely will be coming back and happy we came. Bundled and saved A LOT on our plan!”
10AM - 8PM
1050 W Main St, Inverness“We switched our line over from AT&T. The woman behind the counter couldnt have been more helpful. I wish I remembered her name. We are very satisfied customers and appreciate the time she put in and answered all of my questions.”
“On my 7th phone at least , really nice guys always trying to help me save some money. Super nice & helpful . I'm sure I'll be back before the year is over... Apparently I'm not allowed to have nice things lol”