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September 2024 by BJ Kirby
A no little more manpower would be a welcomed sight on Saturday morning. I called at 0900 and was told, “if you weren’t here when we opened you’ll be waiting a few hours”. I suppose one could grant a star for honesty but certainly not for “tact” or “salesmanship”. It sounded to me as if to say say, “go find someone else if you want it quickly”. Nonetheless, I dropped my tire off and picked it up 3 hours later. Good job and fair price, for the wait.
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August 2024 by Dean Smith
Best place in citrus county, very honest and fair pricing.
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August 2024 by Karen Henson
George’s
Took my 2022 Jeep Wrangler into George’s to have new tires and wheels installed and balanced that I had ordered online. I was told earlier that for 5 tires and wheels the fee would be $250. ($50 a tire) I was also told it was first come first served so to have it there any day @ 8:00. Wheels came in on Friday (tires had arrived earlier) and I was excited so took it in Saturday morning at 8:00 a.m. Jimmy said they’d try to get to it that day but if not I’d need to pick it up by 4:00 p.m. when they closed or it would be there over the weekend. At 2:30 I received a call that some of the rims had been dinged in shipping and to come in. Went in my Jeep was up on the lift, looked at the dings, said they were fine and they said they’d get started on it. Didn’t hold out much hope that they’d have it done by the time they closed and knew they were closed on Sunday’s but figured it would be done by 9:00 on Monday. Monday morning at 9, I called to see how it was coming, and was informed that it was looking good, wasn’t done yet and the tech was actually working on 2 vehicles. Really? was that other vehicle there at 8:00 on Saturday morning? Didn’t receive a call that it was ready until 12:39. I was informed by several places it was less than a 2 hr. job. When we went to pick it up, I noticed that the spare tire had not been mounted. Jimmy said they didn’t have enough lug nuts for it, (enough lug nuts came with the wheels for 4 tires). When I asked them if they had lug nuts, they then handed me lug nuts they said would fit but didn’t offer to put the spare on for us. Bill came to $255 even though only 4 tires were installed. (We were able to get the spare tire on ourselves, although it took us a while and spare was quite heavy, especially since we are both over 65. )
By the time we got home the check tire sensor light was on and it said the front left tire sensor wasn’t reading, so called George’s and they said to bring it in when I could leave it for a while since it was first come first serve. Yeah tell that to someone else. Really, they’d already had it for over 52 hours. Jimmy then said that if we had it there at 8:00 they could do it without us having to leave it. So on Wednesday morning my husband took it back in talked to Mike and they reset the system while he waited. However, once again the light came on only this time the sensor wasn’t reading the front right tire. My husband took it back at 8:00 on Saturday morning) and Jimmy informed him that he would have to leave it and if he didn’t want to leave it, he would have to get there quite a while before 8, their opening time. My husband took it back the following Tuesday and got there at 7:00. Jimmy got there at 7:30, they took it in at 8:00, worked on it for two hours but couldn’t figure out why their instruments read it but the Jeep wasn’t reading it.
UPDATE: I then took it into Gary’s Automotive where they gave me an appointment for 8:30, they were able to figure out what was wrong, and for an additional $85 we now have no more sensor lights going off!!
Run don’t walk away from Georges. Their customer service skills are horrible and evidently their technical skills aren’t very good either.
On the bright side, my wheels and tires look great!
Karen A. Henson
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August 2024 by Rebecca Allen
This place was awful. First and LAST time ever going here.
Had to deal with a Mike, Matt, or Mark (started with an M) He was very rude and sounded like he didn’t want to be there.
Would’ve been a better rating if I didn’t have to deal with that man. Just very rude and don’t advise anyone to go there,
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August 2024 by Walter Jones
Service as told called when vehicle was ready my second time there
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July 2024 by Tina Sevostyanov
Today we had 2 tires replaced, we have used George's before for our truck and car. The mechanic is knowledgeable and honest, I would recommend them for all of your car or truck repairs as well as new tires.
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July 2024 by Erin Rulison
Very nice guys! Gave me exactly what I needed, did not try to push more. Also got it done in record time! We'll definitely be back.
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July 2024 by Connie Fowler
Staff are fast and professional. Not being able to make an appointment and parking could use some work, but great service, overall. Highly recommend.
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July 2024 by Electric cOOliN
We hired them to fix our broken glass window and put new rotors on our jeep liberty. They gave us realistic expectations for timing and parts, notified us when the parts came in, and promptly turned our vehicle around and good repair. We like these guys and will be using them again.
unfortunately, stopped using these guys because they are too busy.
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July 2024 by Robert
Great , fast and friendly service
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June 2024 by Christopher Kelsey
Great work as always.
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May 2024 by Karen Benefiel
Jimmie is a gem! Great customer service & very professional too.
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May 2024 by Gregg Messel
They are my go to shop. Very professional
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April 2024 by Mr Kenneth “KPMG llc” Polanco
Been going to George’s for 3 1/2 years and their main mechanics have my total vote of confidence and taking care of my two vehicles staff is very friendly
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April 2024 by sheila “Sungoddess” nielsen
I had been going to George's for 10 years. Bought new tires etc. Stopped in one day because my tire pressure said it was low. No parking spots open as per usual so I pulled up close. All the bays were full but the vehicles were up on lifts so nobody was backing out anytime soon. As soon as I got out some loudmouth started yelling at me to move my car. Sad he was more worried about that than the car he was working on.
You know there is a decent way to deal with that rather than yelling at the customer!!
Sad that that's how we are treated now !
