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July 2023 by Seeker B.
They were great and professional. No up selling and BS upselling you find at dealerships and most other auto repair.I am very please with the quality of work and service provided from everyone I dealt with.They are my go to auto people. This is the 3rd or 4th time I've used this company. Wilkes the previous owner retired and he really knew how to pass on the business to qualified personal.Years ago I went to Honda and received a 2000.00 quote for things that weren't broken. I stopped at Wilkes and the problem was fixed in a timely manner at a cost of 85.00.I highly recommend this company and note their honesty and high quality of workmanship as reasons I will continue getting my car fixed at this shop.
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July 2023 by Samuel Beasley
Great Honest mechanics who go above and beyond. Point out things that could effect performance or safety but without making you feel pressured to do something before it’s time and not trying to upsell you. Very knowledgeable and willing to take the time to explain and answer questions to be sure you are making the right decisions for yourself or your family. Highly impressed with Ken Matthews the new owner as well as Dave And Maycie. Five Stars! ⭐️ ⭐️ ⭐️⭐️⭐️ It’s so great to say I have an honest mechanic who got all of the dummy lights to go off and I feel great about referring others to.
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July 2023 by karisa beasley
I cannot express to you what wonderful experiences I have had with this shop, the owner or the mechanics! I have found the most honest and caring shop with quality work at reasonable pricing and without the high pressure upselling practices that so many other shops employ. In the last several months they have assisted me in “triaging” what was an eminent need to repair for safety’s sake and what I could put off until my budget allowed without consequence while we have worked through the list. My tahoe was a used vehicle purchase and in the last 4 years of ownership it has never run as well or driven as well as it has since Ken Matthews and Dave have gone through it and made her more road worthy and at great pricing! These guys are fair honest and have shown integrity which is apparently becoming a rare thing in the world. I love my Tahoe again and I owe it to these folks. Give them an opportunity. You won’t regret it and as a female I can tell you they educated me without making me feel uncomfortable or as though I couldn’t comprehend the issues while assisting me and I appreciate that. Highly recommend to everyone! Five Stars
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July 2023 by Geneva Jernigan
These new owners are doing an excellent job!Man what a great bunch of guys! They are outstanding! Very knowledgeable in vehicles. They are doing a great job! I definitely will share the word!
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July 2023 by Michael
I’ve waited to write this for a couple months. Firstly, the crew at Wilkes is just outstanding. Courteous and friendly staff who really understand their profession.I was having issues with my engine and had taken it to be diagnosed at another ‘reputable’ shop. Well long story short the team at Wilkes saved me at least $7000 and had my truck done within a three days. I’ve driven the truck long enough now I can say with out a doubt that these guys do quality work, there hasn’t been a single issue pop up.I don’t do many online reviews but these guys just blew me away with the quality and speed of their service.Services: Engine repair
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July 2023 by Kym Zaja
Ken is awesome! I came in to get help with my car and was referred to them by a church member! He was very attentive and listened to my issue and gave me a fair price for the repair AND had it done the same day! Great work, fair price and trustworthy! Thank you for doing a great job on my car! It's working great! ???
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February 2023 by Catie Richmond
Really appreciate how transparent they are. They diagnosed my problem before quoting me and charged me almost half price what I received from other shops. Fixed my car in a few hours and I drove off the same day! Definitely recommend for upfront business practices and awesome customer service
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November 2022 by Carletta Passo
I have used Wilke's Automotive for over 20 years and never had a single problem or complaint. Most honest repair shop around. They take the time to fully explain everything they do. I wouldn't trust my vehicles to anyone else. They definitely are a +5 star business.
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October 2022 by Diane A.
Brought my daughter's car in due to overheating. Was very impressed by the young lady in the office, very knowledgeable. Dave the mechanic did an awesome job, had the car back the next day. Will definitely be back in the future for repairs !!!
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July 2022 by J P
Good, old fashion independent auto and truck service. Friendly, professional and -- most importantly -- no gouging. Say "Hi" to Jack when you stop by.
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May 2022 by H.G.R
Owner and his worker were very nice and helped me out with an issue last minute… Later came to have them fully fix the issue with an oil change as well it came out great my only complaint is that they’re a bit pricey (for our area I think so at least)
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September 2021 by Kristina Denis
Extremely honest and informative with what they were doing to my vehicle.
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June 2021 by David Young
I had fun it was a great experience
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May 2021 by Flo Molina
Jack is a very honest man and he does great work
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November 2020 by Chris Nierling
Jack is always on my trucks when I come in. Outstanding service.
