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March 2024 by Jessi Karrer
Took my bf in to open an account he's working and the lady who spoke to him spoke to him snobby and told him that they couldn't help him before even taking his information we could have been millionaires she didn't even try we left and went to the location that helped me so we could get treated like people
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March 2024 by Maritza Jimenez
Very professional. Very helpful . Make everything easier. No drama
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March 2024 by Christi Cornel l
Opened two new accounts. Funded them with the max $2500.00 each. Can't get into them online, nor have I received my cards or any regarding the accounts. Not happy and definitely not getting warm fuzzies.
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March 2024 by Derek Stolp
I am extremely impressed with the level of service I received working with Autumn Griffiths. She was very responsive to my loan needs and walked me through all the options available. Autumn was very courteous and she went above and beyond, I will be using Florida Credit Union a lot more in the future.
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January 2024 by Trevor Hogan
Always helpful and friendly. A great local Credit Union to do business with.
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January 2024 by Arlene M
Good service
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January 2024 by Marco A Rivera
Un 2023 a Pay $35.00 dollars twice toFlorida Credit Union in Fees, Over draft.With Bank of America In more than 17 years Never Pay a Penny ???But a make more than 10 over draft,But never pay anything ???
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January 2024 by Jehojada Merilan
If I could leave zero stars I would. I’m a self employed 1099 worker. I Signed up for a loan with this office and they initially approved it, then reversed it and asked for income verification. I was more than happy to provide my 2022 and 2021 tax returns because those are the two most recent years of income that I have. However, they were adamant about receiving my 2023 tax return when we are only 9 DAYS into 2024. Absolutely absurd. Spoke with the brand manager from one of the offices and she was incredibly rude and unreasonable. NO ONE in America has tax documents 9 days into a new year. I went on to get approved with another institution with better rates and customer service who also agreed that what these people were asking for was absolutely unreasonable. DO NOT RECOMMEND.P.s. Goodluck reaching your loan officer when you need them, called for 4 days straight and only kept talking to customer service people who seemed more like gatekeepers for the actual loan officers. Terrible.
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December 2023 by Crystal Spitler
I set my account up 11/24/2023. I've already had two issues at this location, one being my direct deposit did not deposit my paycheck into my account.
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December 2023 by Hope Houck
The atm is always unavailable!!!
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November 2023 by Shanaria Richardson
i was helped by Autumn Griffiths .My overall experience was a 10/10 . i came in for one thing and she helped me with something better . i really appreciate her .
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October 2023 by Dawn Forgette
I moved to Ocala over a year ago and finally decided it was time to switch to a local bank. Brittany A. helped me and got me set up so fast and easy it was great! I couldn't believe someone could make my banking experience so great. Very happy I made the switch. Thank you Brittany!
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September 2023 by Maggie Hopkins
Garrett LeSage, I had to close a checking account and get a new one and a debit card for an existing account. He was so helpful and kind .Thank You
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August 2023 by Drew Craven
Utterly shocked at the unprofessionalism and bait / switch tactics.They quoted me a rate over the phone, promised to reduce it further by opening multiple accounts (credit line, credit card, etc). I went into the branch. They said the rates quoted were beneath their floor and offered no remedy. My only options were close the accounts and go somewhere else or accept the rate hike. They weren’t even willing to meet me in the middle. They admitted to providing wrong info and that they couldn’t honor it.
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July 2023 by Harry Miller
FLCU has been there for me since 2015 when I first moved to Florida when I needed a HELOC. Has provided exceptional service since. Recently the ASM at the Bellevue branch helped me with a situation to the best possible outcome. I am a member for life!!!!!
