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December 2022 by Julian Hernandez-Marks
BEWARE!!! Had the unfortunate experience of a classic bait and switch with Riverchase Derm. When I made my appointment I gave all my insurance information that was asked and was told my insurance was accepted and that I would only have to pay $85 for the visit, when Riverchase called the day before my appointment to confirm, I once again gave all my insurance info and was told everything was fine. When I arrived at my appointment the first form I was given was an out of network waiver letting me know that my insurance was not taken (and would need to pay $250+), I was confused and informed the receptionist that this is not what I was told and that I confirmed multiple times beforehand that my insurance was taken. After patiently waiting half an hour at the front desk, the manager told me that certain Riverchase locations take my insurance but that this Bay Harbor location does not ... I then walked outside to call my husband and insurance and while sorting that out I received a call from the receptionist from Riverchase asking if I would like to cancel my appointment and was then transferred to a manager who made me wait on hold indefinitely to try and sweat me out so as not to deal with the issue which are all classic shiesty maneuvers that this location seems to be doing.
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April 2022 by Monica Cordova
Dr. Lucy Chen is amazing. Great manners, sensitive and quick accurate diagnosis. Greatly recommend her
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January 2022 by Chani Aranguren
Dr Lucy Chen was amazing, very sweet and explained all my options very clearly. The staff also was very nice. I didn't wait 1 min, my appointment was at 9:00 am and I saw the doctor at 9:00 am. I will come back to have some treatment done soon!
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January 2022 by Maria A
Dr. Walder is fenomenal. And Dr. Chen is the most sweet and professional doctor, as well as Dr. Shimento. All of Riverchase staff is awesome, and I am always very pleased with my results with many of the procedures at the clinic.
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January 2022 by francine schlachet
Dr Chimento is a caring and loving human being. She gets involved with you, as a person, while doing what she does best. You feel like you're with an old friend whom you've know forever. Rare person.
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January 2022 by GARY GLICK
Stacy Chimento, MD - Excellent doctor, great office, very professional. Even when she warned me it might hurt, it never did! Best dermatologist!
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January 2022 by Valerie Marks
The service, expertise and care by Dr. Chimento is the best I have ever experienced. I would recommend her to anyone interested in finding the best dermatologist in Miami area.
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December 2021 by Sydney Sher
I had an amazing experience with Dr. Chimento! She did my botox and not only does my forehead look perfect and ten years younger, but I didn’t feel a thing while she was doing it! She is so gentle and sweet and I look forward to doing many more treatments with her!
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December 2021 by Lisa Lisa
Dr. Lucy Chen is wonderful. She is thorough, answers all of my questions and I love that she focuses on my health and doesn’t push aesthetic/cosmetic treatments. My priority is my health and she respects that. I highly recommend Dr. Chen.
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December 2021 by Wendy Schneider
Best experience. Dr Stacey Chimento is top notch and everyone in the office is so friendly. I would highly recommend them. Honest and fair. I just love my doctor.
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November 2021 by Annalisa Damley
I started seeing Dr. Lucy Chen about two years ago. My skin has never looked better. She gave me some simple recommendations and suggested a couple of skincare products. Tretinoin and a Vitamin C serum along with a drugstore cleanser, moisturizer and sunscreen. This is all that most of us need in our skincare routine. Spartan yet effective and most important, AFFORDABLE! I highly recommend Dr. Chen. She's friendly, caring and knowledgeable. She's a fantastic dermatologist!
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October 2021 by Lisa
Dr Chimento is so knowledgeable, caring, compassionate. She is always searching for an answer. She is my favorite doctor. She is one of a kind, a beautiful human being. She diagnosed my condition when no-one else could. I will always be so thankful for her support & kindness. Warmest Regards, Lisa
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October 2021 by Douglas W. Bush, M.A. (Doug)
Dr. Chen is the only dermatologist that I will be going to. She is a true professional and I appreciate her friendly and personable style of communicating. She has been, and continues, to be very thorough in her practice. She asks questions, and listens as part of her accurately assessing and evaluating as well as diagnosing a problem. She has created excellent treatment plans, even making a referral (to a very good surgeon) when necessary. Dr. Chen follows-up to ensure that that the original problem was 100% corrected, providing thorough advice and counsel on how to take preventative measures and avoid any future problems. Dr. Chen’s nurse, Lecy, is also exceptional. She genuinely cares about providing patients with the best care. I’ve always appreciated hearing her talk about her passion for where she works and the work she does. I really appreciate the way Dr. Chen focuses on continued care, suggesting regular periodic scheduled visits to identify and correct issues before they become a problem.I highly recommend Dr. Chen to anyone looking for an excellent dermatologist.It is also worth mentioning that the front desk receptionist is very nice, as well as the most of the staff. The reception area, exam rooms, restroom and office areas are very clean. I especially like that you never see other patients and there has been a consistent “on-time” commitment to appointment times. This is a medical office run like a business, yet I’ve never felt as though I’m in a medical facility.I should probably add that fees are reasonable, and street parking is readily accessible, with a garage 1 block away. Easy and convenient.
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October 2021 by Brent Friedman
Stacey Chimento is the best doctor on the planet. Not only is she really smart, but she really cares and treats you like her best friend. There is seriously no better doctor on earth, and I have been to some bad ones. her office also runs on time and with expertise at all levels.
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October 2021 by Coco Pop
Dr Chimento and the staff always take great care of my family. They are so friendly and professional and all medical concerns are addressed to our complete satisfaction! Highly recommend!